<p>We are seeking a <strong>Business Systems Application Support Analyst</strong> to support business-critical applications with a strong focus on <strong>business analysis, application support, systems analysis, SQL querying, and reporting</strong>.</p><p>In this role, you will serve as the liaison between business stakeholders and technical teams to ensure enterprise systems run smoothly, issues are resolved quickly, and enhancements are successfully delivered. You will support <strong>ERP and CRM tools</strong>, assist with application configuration, testing, and implementation, and help monitor system performance and business continuity needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide application support for enterprise systems and business-critical applications</li><li>Partner with business and technical teams to gather requirements and resolve issues</li><li>Support ERP and CRM platforms, including troubleshooting and user support</li><li>Assist with system configuration, testing, and implementation of enhancements</li><li>Monitor system performance and support business continuity planning</li><li>Develop and maintain <strong>SQL queries, stored procedures, and reports</strong></li><li>Create recurring and ad hoc reports to support business decision-making</li><li>Analyze data, troubleshoot reporting issues, and ensure data accuracy</li></ul><p><br></p>
<p>We are seeking a highly motivated <strong>Technical Business Analyst</strong> to bridge the gap between business needs and technology solutions. This individual will partner with stakeholders, product teams, and engineering to gather requirements, define system functionality, and support the delivery of scalable, data-driven solutions.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with business stakeholders to gather, analyze, and document detailed requirements</li><li>Translate business needs into functional and technical specifications for development teams</li><li>Facilitate workshops, stakeholder interviews, and requirements sessions</li><li>Work closely with engineering, QA, and product teams throughout the SDLC</li><li>Create user stories, process flows, wireframes, and acceptance criteria</li><li>Support system integration efforts, APIs, and data mapping initiatives</li><li>Perform gap analysis, root cause analysis, and recommend process improvements</li><li>Assist in UAT planning and execution, ensuring solutions meet business objectives</li><li>Document current and future-state processes and system workflows</li><li>Act as a liaison between technical teams and non-technical stakeholders</li></ul><p> </p><p><br></p><p><br></p>