<p>We are looking for an experienced AR Specialist/Cash Coordinator to join our team in Watsonville, California. </p><p><br></p><p>Process, record, and post daily cash receipts with accuracy to support timely and reliable financial reporting</p><p>Collaborate with internal departments and external customers to reconcile payments and resolve cash receipt discrepancies</p><p>Communicate directly with customers to resolve remittance issues and follow up on overdue balances</p><p>Coordinate with the sales team to document and process credits for returns or other AR adjustments</p><p>Ensure remittance information is accurately recorded and routed for efficient deduction processing</p><p>Maintain up-to-date knowledge of customer account activity to promptly resolve outstanding items</p><p>Prepare and reconcile customer account statements; ensure alignment between the AR sub-ledger and general ledger</p><p>Generate and distribute ad hoc accounts receivable and cash application reports as needed</p><p>Investigate and resolve billing discrepancies, payment disputes, and potential bad debt issues</p><p>Support internal and external audits by compiling and providing required documentation and financial data</p>
We are looking for an experienced Accounting Specialist to join our team on a long-term contract basis in Chatsworth, California. This role is ideal for professionals with a strong background in accounts payable, accounts receivable, and general accounting functions. You will play a vital role in ensuring precise financial operations and maintaining accurate records.<br><br>Responsibilities:<br>• Manage accounts payable processes, including invoice verification and timely payments.<br>• Oversee accounts receivable tasks, ensuring accurate billing and collection efforts.<br>• Perform account reconciliations to ensure financial data integrity.<br>• Handle billing functions, preparing and reviewing invoices for accuracy.<br>• Maintain detailed and organized financial records for audit and reporting purposes.<br>• Collaborate with team members to streamline accounting workflows and improve efficiency.<br>• Monitor financial transactions and resolve discrepancies promptly.<br>• Prepare periodic financial reports to support decision-making processes.<br>• Ensure compliance with applicable regulations and company policies.
<p>Our client in McLean, Virginia is seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join their team. This role is a great fit for someone who enjoys keeping things organized, catching discrepancies, and staying on top of the numbers.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Match, batch, code, and enter invoices for processing</li><li>Post and reconcile AP batches accurately</li><li>Investigate and resolve vendor inquiries and discrepancies</li><li>Reconcile sub-ledger activity to the general ledger</li><li>Assist with account reconciliations, chargebacks, and cash applications</li></ul>
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Teaneck, New Jersey. This is a long-term contract position ideal for someone with strong organizational skills and a keen eye for detail. The role involves managing critical financial processes and ensuring the accurate handling of invoices and payments.</p><p><br></p><p>Responsibilities:</p><p>• Process, review, and verify invoices to ensure proper coding and accuracy.</p><p>• Manage payments through Automated Clearing House (ACH) and check runs.</p><p>• Reconcile accounts payable transactions and resolve discrepancies as needed.</p><p>• Ensure all financial records are maintained and compliant with company policies.</p><p>• Collaborate with vendors and internal teams to address payment inquiries.</p><p>• Monitor and maintain accounts payable aging reports to track outstanding balances.</p><p>• Assist in month-end closing processes related to accounts payable.</p><p>• Conduct regular audits of invoices and payment records to uphold accuracy.</p><p>• Support process improvements to enhance efficiency within the accounts payable function.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Brooklyn Park, Minnesota. In this long-term contract position, you will play a vital role in ensuring accurate and timely processing of invoices and payments. This is an excellent opportunity for a dedicated individual to contribute to the financial operations of growing team.. <br> Responsibilities: • Process and verify invoices, ensuring accuracy and compliance with company policies. • Prepare and execute payment runs, including checks and Automated Clearing House (ACH) transactions. • Accurately code invoices and accounts to appropriate budgets and departments. • Monitor payment schedules to meet deadlines and maintain vendor relationships. • Utilize Workday and other accounting systems for efficient invoice processing and tracking. • Conduct regular reconciliations of accounts payable records to ensure accuracy. • Address and resolve discrepancies or issues related to payments and invoices. • Provide support during audits by preparing necessary documentation and reports. • Maintain organized and up-to-date records of all accounts payable activities.
<p>We are looking for an experienced Accounting Specialist to join our team on a long-term contract basis. This role is based in Portland, Maine, and offers an exciting opportunity to contribute to the financial operations of a dynamic organization.The ideal candidate will bring a strong background in accounting functions, including accounts payable, accounts receivable, and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions accurately and ensure timely payments.</p><p>• Manage accounts receivable activities, including invoicing and collection efforts.</p><p>• Oversee billing functions to maintain accuracy and compliance with company standards.</p><p>• Conduct account reconciliations to ensure financial records are up to date and error-free.</p><p>• Assist in maintaining and updating financial documentation and reports.</p><p>• Collaborate with team members to address discrepancies and resolve accounting issues.</p><p>• Support audit processes by providing necessary documentation and information.</p><p>• Monitor and enforce adherence to financial policies and procedures.</p><p>• Participate in continuous improvement initiatives to enhance accounting workflows.</p>
<p>Robert Half has partnered with a growing stable construction company in Raleigh to assist them in hiring an experienced AR/Collections Specialist. To be considered for this permanent position, the successful applicant will have project base collections experience in the construction, architecture. contracting or engineering industry. In this role, you will focus on managing accounts receivable, driving collections efforts, and ensuring accurate financial reporting. This position is ideal for someone with strong analytical skills and a passion for optimizing processes. This company offers a very flexible hybrid schedule that allows almost a fully remote work situation. Job candidates must reside in North Carolina to be considered for this permanent AR/Collections Specialist position. </p><p><br></p><p>Responsibilities:</p><p>• Lead collections efforts to recover overdue payments, collaborating with internal teams to ensure timely resolution.</p><p>• Prepare and reconcile accounts receivable aging reports and other financial documents to align with the general ledger.</p><p>• Develop and monitor key performance indicators (KPIs) related to collections and accounts receivable to assess and improve efficiency.</p><p>• Process incoming cash and check payments using a paperless system, ensuring accurate and prompt recording of transactions.</p><p>• Investigate and resolve issues related to unapplied cash, ensuring proper allocation to client invoices.</p><p>• Support month-end reporting processes, including generating and reconciling financial reports.</p><p>• Optimize shared services accounts receivable processes to enhance performance and streamline workflows.</p><p>• Maintain accurate financial records and dashboards to provide clear visibility into accounts receivable metrics.</p><p>• Collaborate with other departments to address billing discrepancies and improve client communication.</p><p>• Ensure compliance with company policies and industry standards in all accounts receivable activities.</p>
<p>Our client is seeking a contract Accounts Payable Specialist to become an integral part of its rapidly growing team. As the Accounts Payable Specialist, you will match and batch code, resolve A/P issues, process expense reports, update and reconcile sub-ledger to G/L, and process checks. You will report to the Accounting Manager and have opportunity for career growth and quick advancement within this dynamic department.</p><p> </p><p>Responsibilities</p><p>- Primary responsibility is to handle the administrative and clerical needs of the AP/Finance Department</p><p>- Execute daily processes and controls accurately and in a timely manner; provide compliance with Company policies</p><p>- Providing customer service to internal business partners</p><p>- Providing internal and external audit assistance as required</p><p>- Open, sort and distribute daily department mail</p><p>- Sort, log, photocopy, and file invoices, checks, and other documents</p><p>- Verify, log and mail checks, including expediting special handling</p><p>- Perform special projects as assigned</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
We are offering an exciting opportunity for an Accounting Specialist at our location in Irwin, Pennsylvania. This role primarily revolves around the financial industry, with a focus on account reconciliation, accounts payable and receivable, invoice processing, and data entry. <br><br>Responsibilities:<br>• Accurately process customer credit applications.<br>• Manage and maintain precise customer credit records.<br>• Address and resolve any customer inquiries promptly.<br>• Monitor customer accounts and take necessary action as needed.<br>• Perform account reconciliation to ensure accuracy.<br>• Handle accounts payable and receivable tasks.<br>• Conduct billing procedures and invoice processing.<br>• Utilize Microsoft Excel, Oracle, QuickBooks, and SAP for data entry and other related tasks.
<p>We are currently seeking a highly motivated <strong>Enrollment Specialist</strong> to join our remote call center team. This <strong>Enrollment Specialist</strong> role is a critical part of our sales support function, where you will play a key part in ensuring accurate benefit verification and documentation. As an <strong>Enrollment Specialist</strong>, you will work closely with field sales agents to transition point-of-sale calls and provide essential backend support.</p><p><br></p><p><strong>Schedule & Location</strong></p><ul><li><strong>Remote (must reside in CST/EST states)</strong></li><li>Monday – Friday with occasional Saturdays</li><li>8-hour shifts between <strong>7:00 AM – 6:00 PM CST</strong></li><li>Must be flexible with hours during peak season (October – December)</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as a liaison between field sales and internal systems by supporting sales agents during point-of-sale calls</li><li>Handle high call volumes, especially during open enrollment season (call volume doubles or triples during peak months)</li><li>Accurately verify member benefits, copays, and billing details</li><li>Ensure proper documentation with high attention to detail</li><li>Use multiple computer systems and applications to input and retrieve data efficiently</li><li>Provide bilingual support if applicable (Spanish or Korean preferred)</li><li>Consistently demonstrate empathy and professionalism on every call</li><li>Maintain reliable attendance and performance during high-volume periods</li><li>Learn and adapt quickly to technology and the job’s high-level workflow</li></ul>
We are looking for an Accounts Payable Specialist to join our team in Buda, Texas. This role is integral to maintaining the efficiency of our financial operations by managing vendor invoices, ensuring accurate records, and supporting the broader accounting team. The ideal candidate will bring strong analytical skills, exceptional attention to detail, and the ability to work both independently and collaboratively.<br><br>Responsibilities:<br>• Process, verify, and record vendor invoices for multiple entities, ensuring accuracy and timely input into the accounts payable system.<br>• Conduct monthly reviews of customer statements to confirm their accuracy against posted invoices.<br>• Maintain organized records by copying, filing, and retrieving accounts payable documents as needed.<br>• Perform monthly reconciliations for bank accounts and credit cards to ensure financial data integrity.<br>• Assist in the completion of month-end and year-end accounting closings, adhering to established deadlines.<br>• Collaborate with team members to address discrepancies and ensure compliance with company policies.<br>• Utilize accounting software and tools to streamline accounts payable processes and improve efficiency.<br>• Provide support for audits and financial reviews by preparing relevant documentation and reports.
<p>We’re partnering with a well-established credit union experiencing significant growth and team integration! Their collections department now supports both direct and indirect lending and is seeking a service-minded professional to join their team.</p><p><br></p><p>Apply today or contact our team at 563-359-3995 to learn more. Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Details:</p><p>Location - Onsite: Moline, IL</p><p>Hours: M-F 8:30am-5pm</p><p>Duration: Contract-to-Hire</p><p><br></p><p>Key Responsibilities:</p><p>- Handle early-stage delinquency queues (typically 7+ days past due) with a focus on proactive, respectful outreach via phone, text, and email</p><p>- Respond to inbound member calls regarding locked accounts, payment issues, and account recovery</p><p>- Collaborate with team members to find solutions and bring accounts back into good standing</p><p>- Progress into more complex queues over time, with opportunities to develop negotiation skills</p><p>- Contribute to a team culture that emphasizes member service, accountability, and collaboration</p>
<p>Robert Half is partnering with one of its ecommerce clients for an Accounts Receivable Specialist. Local to Monmouth County and pride themselves on a wonderful work environment - anyone with strong AR/billing/cash apps experience please feel free to apply!</p><p> </p><p>Responsibilities:</p><p>• Handle the end-to-end accounts receivable process, including invoicing, collections, and cash application.</p><p>• Follow up with clients to ensure timely payments and resolve any discrepancies or outstanding balances.</p><p>• Accurately apply incoming payments to customer accounts while maintaining detailed records.</p><p>• Prepare and distribute invoices to customers in accordance with company policies.</p><p>• Monitor cash activity and ensure proper reconciliation of accounts.</p><p>• Collaborate with internal departments to address billing issues and improve processes.</p><p>• Maintain detailed documentation of all communications and transactions related to accounts receivable.</p><p>• Generate and analyze reports to track accounts receivable performance and identify areas for improvement.</p><p>• Ensure compliance with company policies and industry standards in all receivable activities.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Detroit, Michigan. In this role, you will handle full-cycle accounts payable processes while ensuring accuracy and compliance with accounting standards. This is a Contract-to-Permanent position, offering a great opportunity to transition into a long-term role.<br><br>Responsibilities:<br>• Process and manage full-cycle accounts payable transactions, including invoice verification and payment processing.<br>• Prepare and post journal entries to ensure accurate financial records.<br>• Reconcile accounts, resolving discrepancies and maintaining detailed documentation.<br>• Collaborate with internal teams to ensure timely and accurate month-end close procedures.<br>• Maintain and update general ledger accounts, ensuring compliance with accounting standards.<br>• Conduct regular reviews of financial data to identify and address inconsistencies.<br>• Assist in preparing reports related to accounts payable and financial operations.<br>• Respond promptly to vendor inquiries and resolve payment-related issues.<br>• Support audits by providing necessary documentation and information related to accounts payable.<br>• Continuously improve processes to enhance efficiency and accuracy within the accounts payable function.
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Marshalltown, Iowa.</p><p><br></p><p>In this long-term contract position, you will play a key role in managing financial transactions, maintaining accurate records, and ensuring timely communication with clients. This role requires a proactive individual with excellent organizational skills and a strong background in accounts receivable processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable processes, including billing, collections, and cash applications.</p><p>• Audit and reconcile financial records to ensure accuracy and compliance.</p><p>• Input invoices and perform data entry to support ongoing system requirements.</p><p>• Reach out to customers to clarify and resolve billing discrepancies.</p><p>• Clean up and organize accounts receivable records to improve efficiency.</p><p>• Collaborate with internal teams to ensure smooth financial operations.</p><p>• Monitor outstanding balances and follow up on overdue payments.</p><p>• Prepare financial reports related to accounts receivable activities.</p><p>• Assist in the preparation of documentation for audits or reviews.</p><p><br></p><p>Please apply directly on the Robert Half careers page!</p>
Collections Specialist,Collections - Commercial,Collections - Consumer,Credit - Collections,Collection<br><br>Job Summary: We are seeking an experienced Collections Specialist to join our team and take responsibility for reaching out to clients via phone to collect aged, overdue payments. The ideal candidate will possess excellent communication and negotiation skills, a customer-focused approach, and a proactive attitude toward resolving payment issues. This role requires the ability to handle sensitive financial situations tactfully while maintaining professionalism and accuracy in documentation.<br><br>Responsibilities:<br><br>Contact customers via phone to follow up on overdue accounts and secure payment for outstanding balances.<br>Review and analyze accounts to identify overdue amounts and initiate appropriate collection action.<br>Communicate payment terms, account statuses, and repayment options to clients with clarity and professionalism.<br>Record customer interactions and payment agreements in company systems with accuracy and attention to detail.<br>Resolve customer inquiries and disputes related to account balances in a timely and effective manner.<br>Collaborate with internal teams, such as billing and accounting, to address account discrepancies or escalate complex issues.<br>Achieve and exceed individual collection targets while adhering to all company policies and procedures.<br>Follow up on payment commitments to ensure compliance and monitor account status for potential further action if necessary.<br>Build and maintain positive relationships with customers to encourage prompt payments while preserving client goodwill.<br>Stay up-to-date on relevant legal regulations and company guidelines related to collections practices.
<p>We are looking for a detail-oriented Accounting Specialist to join a team in Saint Paul, Minnesota. This is a long-term contract position designed for professionals who excel in managing financial transactions and performing reconciliations with accuracy. If you thrive in a dynamic environment and have a solid background in accounting, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions, ensuring invoices are accurately recorded and paid in a timely manner.</p><p>• Manage accounts receivable functions, including generating invoices and following up on outstanding payments.</p><p>• Perform account reconciliations to maintain accurate financial records and resolve discrepancies.</p><p>• Handle billing processes with precision, ensuring all charges are correctly applied and documented.</p><p>• Assist in maintaining general ledger accounts and preparing financial reports.</p><p>• Provide administrative support for accounting operations, including data entry and record keeping.</p><p>• Collaborate with internal teams to address accounting-related inquiries and issues.</p><p>• Ensure compliance with financial regulations and company policies.</p><p>• Identify opportunities for process improvements within accounting workflows.</p><p>• Support audit preparations by organizing and providing necessary documentation.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are offering an exciting opportunity for an Accounting Specialist in Scotts Valley, California. This role is crucial in our team, handling a range of tasks from processing invoices to maintaining accurate credit records for our customers. You'll be a vital part of our team, ensuring our financial operations run smoothly and efficiently.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficient and accurate processing of customer invoices.</p><p>• Maintaining precise records of Accounts Receivable (AR) and Accounts Payable (AP).</p><p>• Handling account reconciliation tasks with a keen eye for detail.</p><p>• Effectively using Microsoft Excel and QuickBooks for various accounting tasks.</p><p>• Conducting data entry tasks as required, ensuring accuracy at all times.</p><p>• Executing billing procedures, ensuring all transactions are recorded correctly.</p><p>• Utilizing ADP - Payroll to manage payroll processes.</p><p>• Ensuring all financial data is up-to-date and accurate, contributing to the overall efficiency of the financial operations.</p><p><br></p><p>Posted by Recruiting Director Scott Moore</p>
Accounts Receivable Responsibilities<br><br>Prepare and distribute customer AR invoices for various types of products and services offered by the company.<br>Work with Sr. AR Collections Clerk and AR Supervisor to resolve billing issues that impact collectability of invoices.<br>Manage and maintain invoice documentation needed for audit and review purposes.<br>Respond to inquiries from internal and external clients related to AR invoices as needed.<br>Ensure that desk procedures are documented and kept current for changes in processes.<br>Support the A/R Supervisor with ad hoc projects and reporting as needed.<br><br>Accounts Payable Responsibilities<br><br>Enter vendor invoices in Inspyrus/Oracle AP systems including obtaining proper approvals and documentation to ensure that invoices are compliant with internal SOX guidelines.<br>Perform reconciliation and maintenance of major vendor accounts.<br>Maintain accurate and up-to-date vendor files in the Oracle AP system.<br>Process vendor invoices purchased with a PO and obtained Goods Receipt support as needed.<br>Process new vendor setup requests in Oracle including obtaining all documents required to setup the vendor (W-9, initial vendor invoice and/or bank instructions)<br>Scan invoices related to Intercompany billing.<br>Support the AP Director/AP Supervisor with ad hoc projects and reporting as needed.
<p>Engagement Professional you will be a full time employee of Robert Half earning a salary, comprehensive benefits, overtime and bonuses.</p><p><br></p><p>As a Full Time Engagement Professional, you will be placed on medium to long term engagements that will allow you to excel while gaining knowledge of new software’s, industries and opportunities. When you are in between assignments you will still receive a paycheck from us while working on and developing additional personal and professional skills. If you like going into a foreign set of circumstances and working on a project or fixing what's broken at a company, this is the job for you!!!</p><p><br></p><p>Some of the projects that you would work on include:</p><p>• System conversions</p><p>• Reconciliations</p><p>• Mergers/Acquisitions</p><p>• Medical/Maternity Leaves</p><p>• Annual Audits</p><p>• Staff Reductions</p><p>• Peak Workload Demands</p><p><br></p><p>This is an ongoing opportunity for a strong Accounts Payable Specialist. As a Full Time Engagement Professional the more diverse your background the better! The ideal Accounts Payable Specialist should have experience with full cycle AP, 3 way matching, Batching invoices, Coding invoices and high volume processing of Payables. The Accounts Payable Specialist should have knowledge of many aspects of the AP process and duties including expense reporting and vendor set up. For this position you should have experience with reconciling payables to the sub ledger, any experience preparing journal entries is a big plus. This opportunity offers a challenging and multi-faceted opportunity where effort is rewarded.</p><p><br></p><p>Role & Responsibilities</p><p>• Matching, Batching, Coding, and entering invoices</p><p>• Posting and Reconciling Batches</p><p>• Researching and resolving exceptions</p><p>• Updating and reconciling the sub-ledger to the General Ledger</p><p>• Maintain capital lease and monthly payment schedules</p><p>• Utilizing V-Lookups and Pivot Tables in a recent version of Excel.</p><p><br></p><p>Requirements:</p><p>This Position requires</p><p>• A diverse background and a willingness to learn</p><p>• Technical knowledge and experience working in large accounting packages</p><p>• Strong Microsoft Excel Skills</p><p>• 3+ years of experience in accounting</p><p>• A willingness to adapt to different environments and situations</p>
We are looking for a detail-oriented Cash Application Specialist to join our team in Wickliffe, Ohio. In this contract role, you will play a key part in managing cash application processes, utilizing advanced software tools, and ensuring accuracy in accounts receivable operations. This position offers a structured schedule from Monday to Friday, 8 AM to 5 PM, in an on-site setting.<br><br>Responsibilities:<br>• Process and reconcile cash applications to ensure accurate allocation of customer payments.<br>• Utilize Microsoft Excel to analyze and manage financial data effectively.<br>• Handle accounts receivable tasks, including billing and payment tracking.<br>• Communicate with internal and external stakeholders via Microsoft Outlook to address payment inquiries.<br>• Maintain accuracy in data processing using accounting software systems.<br>• Monitor and resolve discrepancies in cash activity and transactions.<br>• Apply knowledge of Automated Clearing House (ACH) systems for electronic payment processing.<br>• Support the team with reporting and documentation related to accounts receivable.<br>• Collaborate with other departments to streamline cash application procedures.
We are seeking an Invoicing Specialist to join our team based in San Ramon, California. The role involves maintaining and adjusting accounts, handling invoice discrepancies, and resolving issues related to invoicing. This role is pivotal within our organization and focuses on ensuring accurate and efficient processing and reconciliation of invoices. <br><br>Responsibilities:<br>• Accurately process invoices and enter them into the database.<br>• Analyze account balances to ensure accuracy and adjust accounts as necessary.<br>• Handle invoice discrepancies and rectify them promptly.<br>• Monitor and resolve invoice-related issues.<br>• Maintain accurate records of all invoice-related activities.<br>• Perform reconciliation of invoices to ensure accuracy. <br>• Review and monitor customer accounts regularly. <br>• Take appropriate action based on account monitoring results. <br>• Assist in maintaining an accurate account balance. <br>• Collaborate with the team to improve invoicing processes.
We are looking for a dedicated Collections Specialist to join our team in Hunt Valley, Maryland. In this Contract-to-Permanent position, you will play a key role in managing financial accounts, tracking repossessions, and handling administrative tasks to ensure efficient operations. This is an excellent opportunity to contribute to a dynamic financial services environment while developing your expertise.<br><br>Responsibilities:<br>• Monitor and maintain reports related to delinquency on risk-based loans, charge-offs, and repossessions.<br>• Oversee the assignment and tracking of repossessions, ensuring accurate documentation and timely follow-up.<br>• Perform administrative duties such as processing payments, managing collection agency and repossession invoices, filing, and preparing documents for record retention.<br>• File and monitor insurance claims with attention to detail and compliance requirements.<br>• Collaborate with internal teams to address billing and collection issues efficiently.<br>• Ensure adherence to established collection processes and procedures.<br>• Utilize Microsoft Excel to analyze data and generate reports as needed.<br>• Stay informed about bankruptcy-related creditor processes to manage accounts effectively.<br>• Support the department in achieving financial recovery goals through strategic account management.
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
