<p>Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service to clients and customers in both Spanish and English</li><li>Respond to incoming calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Document customer interactions accurately in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain knowledge of company policies, procedures, and service offerings</li></ul><p><br></p>
<p>We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.</p><p>• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.</p><p>• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.</p><p>• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.</p><p>• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.</p><p>• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.</p><p>• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.</p><p>• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.</p>
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
<p>We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.</p><p>• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.</p><p>• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.</p><p>• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.</p><p>• Enter and update case or client information in internal systems with a high level of precision and attention to detail.</p><p>• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.</p><p>• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.</p><p>• Participate in training activities and follow established procedures to support consistent service delivery across the office.</p>
<p>We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
<p>Robert Half is currently working with a company in the Miami area that is looking to bring on an Office Coordinator.</p><p><br></p><p>This person will play a key role in keeping the office organized and running efficiently. The ideal candidate will be proactive, detail-oriented, and comfortable taking ownership of multiple administrative and operational priorities.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee day-to-day office operations and ensure administrative processes are running smoothly</li><li>Coordinate calendars, meetings, conference rooms, and internal office scheduling</li><li>Manage office vendors, service providers, deliveries, and building-related requests</li><li>Handle purchasing, office supplies, inventory, and general expense tracking</li><li>Prepare reports, documents, presentations, and other materials for leadership</li><li>Assist with onboarding new employees, including workspace setup, equipment, and access coordination</li><li>Maintain organized records, files, and internal documentation</li><li>Support invoice processing, billing, and other administrative follow-up as needed</li><li>Coordinate office events, meetings, and special projects</li><li>Serve as a point of contact for employees, vendors, and visitors</li><li>Identify office needs and help improve internal processes and organization</li><li>Provide additional administrative and operational support to leadership as needed</li></ul><p><br></p>
<p>We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and customer-focused <strong>Patient Service Representative (PSR)</strong> to support patient registration, scheduling, and overall patient services. In this role, you will assist both new and existing patients, helping ensure a high level of service, efficiency, and professionalism. The ideal candidate is compassionate, organized, and able to manage multiple responsibilities in a fast-paced, team-oriented healthcare environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Uphold and support the Mission and Core Values of Saint John of God</li><li>Deliver exceptional customer service in all interactions with patients, visitors, volunteers, students, and staff</li><li>Facilitate patient registration while maintaining strict confidentiality</li><li>Conduct financial assessments, collect payments, and accurately record patient fees</li><li>Maintain logs, reports, and statistical data as required</li><li>Perform billing for assigned providers, ensuring accuracy and compliance with guidelines</li><li>Follow up on unresolved encounters and pending charges with providers</li><li>Communicate with program managers regarding schedules, no-shows, and cancellations</li><li>Conduct appointment confirmation calls</li><li>Run reports to ensure compliance with Meaningful Use Objectives, including Objectives 8 and 9</li><li>Perform clerical duties such as scanning and maintaining patient records</li><li>Support Medicaid and managed care processes, including insurance verification, eligibility screening and enrollment, and disenrollment procedures</li><li>Provide patients with information on available services within Camillus Health and throughout the community</li><li>Schedule new and follow-up patient appointments</li><li>Assist with additional departmental duties and special projects as assigned</li></ul><p><br></p>
<p>We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
<p><strong>Job Summary</strong></p><p>We are seeking a customer-focused and dependable <strong>High-Volume Call Center Representative</strong> to join our team. In this role, you will handle a large volume of inbound and/or outbound calls, assist customers with questions and concerns, resolve issues efficiently, and deliver a positive service experience. The ideal candidate is a strong communicator who can multitask, remain professional under pressure, and thrive in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls in a timely and professional manner.</li><li>Respond to customer inquiries related to products, services, accounts, or support issues.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions accurately in internal systems.</li><li>Maintain knowledge of company products, services, and policies to provide accurate information.</li><li>Meet established performance metrics, including call quality, response time, and customer satisfaction.</li><li>Support team goals and contribute to a positive customer service environment.</li><li>Assist with follow-up communications and additional administrative tasks as needed.</li></ul><p><br></p>
<p>We are seeking a highly organized and collaborative <strong>Office Administrator / Executive Assistant</strong> to support a busy office environment and provide direct assistance to approximately <strong>5 executives</strong>. This role will serve as the <strong>main point of contact within the office</strong> and play a key part in ensuring smooth day-to-day operations for a <strong>40-person office.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage travel arrangements, calendars/agendas, and expense reporting for executives</li><li>Serve as the primary internal contact for office-related needs</li><li>Oversee office management duties, including maintaining an organized, professional office environment</li><li>Communicate and coordinate with external vendors</li><li>Provide administrative support in a fast-paced, executive-facing environment</li></ul><p><br></p>
We are looking for a bilingual individual to serve as the first point of contact for a busy office in Chicago, Illinois. This Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and creates a welcoming experience for visitors and callers. The role combines front desk coordination, administrative support, and accurate record handling to help daily operations run smoothly.<br><br>Responsibilities:<br>• Greet visitors, clients, and staff in a courteous manner while maintaining an organized and efficient front desk presence.<br>• Manage incoming phone calls in two languages, direct inquiries to the appropriate departments, and take clear messages when needed.<br>• Provide day-to-day administrative support by preparing documents, handling correspondence, and assisting with general office coordination.<br>• Enter and update information in office records with a strong focus on accuracy, completeness, and timeliness.<br>• Schedule appointments, coordinate calendars, and support meeting logistics to keep activities running efficiently.<br>• Monitor front office activity, respond to routine questions, and help resolve basic administrative issues promptly.<br>• Maintain office supplies and support filing, scanning, and document organization to ensure easy access to important information.
<p>Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul><p><br></p>
<p>Our client is looking for a <strong>Call Center Representative</strong> to join their Support & Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization.</p><p><br></p><p><strong>Pay:</strong> $16.00-$18.00/hour</p><p><strong>Position Type:</strong> Contract-to-hire with long-term growth potential</p><p><strong>Career Growth:</strong> Strong opportunities for advancement both within the call center and in other areas of the organization</p><p><strong>Schedule:</strong> Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks daily</p><p><strong>Work Site Requirements:</strong> Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul><p><br></p>
<p>We are seeking a highly organized and polished Bilingual Spanish Executive Assistant to provide high-level administrative support to senior leadership. This individual will serve as a key point of contact, manage complex schedules, coordinate meetings and travel, and help ensure day-to-day operations run smoothly.</p><p><br></p><p>The ideal candidate is proactive, detail-oriented, professional, and comfortable working in a fast-paced environment. Fluency in both English and Spanish is required, as this role will regularly communicate with internal and external contacts in both languages.</p><p><br></p><p>Responsibilities</p><ul><li>Provide direct administrative support to executives and senior leadership</li><li>Manage complex calendars, meetings, appointments, and scheduling priorities</li><li>Coordinate domestic and international travel arrangements, itineraries, and logistics</li><li>Prepare correspondence, presentations, reports, and other business documents</li><li>Handle incoming calls, emails, and requests with professionalism and discretion</li><li>Communicate with clients, vendors, employees, and business partners in both English and Spanish</li><li>Coordinate meetings, conference calls, and special events</li><li>Prepare meeting agendas, materials, and follow-up items</li><li>Track deadlines, action items, and important projects</li><li>Process expense reports, invoices, and other administrative documentation</li><li>Maintain confidential and sensitive information</li><li>Assist with special projects and additional administrative responsibilities as needed</li></ul><p><br></p>
We are looking for a detail-oriented Legal Administrative Support specialist to join a nonprofit organization in Los Angeles, California. This contract opportunity offers essential coordination and administrative assistance to legal and advocacy teams, helping daily operations run smoothly in a primarily hybrid environment. The role is well suited for someone who enjoys balancing scheduling, document handling, and cross-functional support while contributing to mission-driven work.<br><br>Responsibilities:<br>• Coordinate day-to-day administrative support for attorneys, paralegals, organizers, and advocacy staff to keep team activities organized and on schedule.<br>• Arrange virtual meetings, prepare Zoom logistics, and provide meeting support to ensure sessions run efficiently.<br>• Maintain calendars, organize appointments, and help manage planning for volunteer and lobbying-related activities.<br>• Track, file, and preserve important records such as intern applications and litigation approval documentation.<br>• Handle financial administrative tasks, including invoice submission, check request processing, and credit card reconciliation support.<br>• Assist with office operations by monitoring supplies, organizing storage needs, and helping prepare for onsite meetings when required.<br>• Provide general administrative assistance across the department and support translation needs on an occasional basis.<br>• Help maintain clear communication and follow-through among legal, organizing, and advocacy teams in a hybrid work setting.
<p><strong>Bilingual HR Supervisor opportunity just outside of Madison! </strong></p><p><br></p><p>Build strong employee relationships and make a direct impact. One of our long standing clients is seeking a <strong>Bilingual HR Supervisor </strong>to support day-to-day human resources operations in a fast-paced, team-oriented environment. This role is ideal for an HR professional who can confidently partner with employees and leadership, communicate effectively in two languages (English and Spanish), and help drive core HR processes across the organization. This is a fully onsite, <strong><em>permanent </em></strong>opportunity located in Whitewater. For consideration and more detail, please call 608-259-1164!</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Support daily HR operations across employee relations, onboarding, compliance, benefits administration, and policy interpretation.</li><li>Serve as a bilingual resource for employees and managers, providing clear communication and support in both required languages.</li><li>Assist with recruiting, interviewing, onboarding, and new hire orientation processes.</li><li>Respond to employee questions related to HR policies, procedures, benefits, and workplace concerns.</li><li>Maintain accurate employee records and HR documentation while helping ensure compliance with company policies and employment regulations.</li><li>Partner with leadership on performance management, employee engagement, and workplace issue resolution.</li><li>Help coordinate leave administration, training initiatives, and other HR programs as needed.</li><li>Contribute to process improvements and support a positive, collaborative workplace culture.</li></ul>
<p>Kentucky Residency Requirement</p><p><br></p><p>MUST LIVE IN KENTUCKY</p><p><br></p><p><br></p><p>To be considered, candidates:</p><p><br></p><p><br></p><p>MUST CURRENTLY RESIDE IN KENTUCKY</p><p><br></p><p>MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS</p><p><br></p><p>MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY</p><p><br></p><p>CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE</p><p><br></p><p>Technology Requirements</p><p><br></p><p>REQUIRED EQUIPMENT</p><p><br></p><p><br></p><p>Candidates must provide their own:</p><p><br></p><p><br></p><p>✅ Laptop or Desktop Computer</p><p><br></p><p>✅ USB Headset</p><p><br></p><p>✅ Ethernet Cable</p><p><br></p><p>✅ Reliable High-Speed Internet Service</p><p><br></p><p><br></p><p>IMPORTANT INTERNET REQUIREMENT</p><p><br></p><p><br></p><p>🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED.</p><p><br></p><p>🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE.</p><p><br></p><p>🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE.</p><p><br></p><p>🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING.</p><p><br></p><p><br></p><p>Applicants who do not meet the technology requirements will not be eligible for this position.</p><p><br></p><p><br></p><p>Qualifications</p><p><br></p><p>Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred</p><p><br></p><p>Comfortable making a high volume of outbound calls</p><p><br></p><p>Strong communication and active listening skills</p><p><br></p><p>Ability to follow scripts and maintain a professional phone presence</p><p><br></p><p>Strong attention to detail and data entry skills</p><p><br></p><p>Ability to work independently in a remote environment</p><p><br></p><p>Must successfully pass a background check and drug screen</p><p><br></p><p>Before Applying</p><p><br></p><p><br></p><p>Please ensure you can answer YES to all of the following:</p><p><br></p><p><br></p><p>✅ I CURRENTLY LIVE IN KENTUCKY.</p><p><br></p><p>✅ I HAVE A LAPTOP OR DESKTOP COMPUTER.</p><p><br></p><p>✅ I HAVE A USB HEADSET.</p><p><br></p><p>✅ I HAVE HIGH-SPEED INTERNET.</p><p><br></p><p>✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY).</p><p><br></p><p><br></p><p>APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED.</p><p> if you need help with this please let me know - if you don't know how to do it let me know</p><p> </p>
<p>Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.</p><p>• Document conversations accurately in customer service systems and update account details as needed.</p><p>• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.</p><p>• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.</p><p>• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.</p><p>• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe</p>
<p>Kentucky Residency Requirement</p><p> MUST LIVE IN KENTUCKY</p><p><br></p><p> To be considered, candidates:</p><p><br></p><p> MUST CURRENTLY RESIDE IN KENTUCKY</p><p> MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS</p><p> MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY</p><p> CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE</p><p> Technology Requirements</p><p> REQUIRED EQUIPMENT</p><p><br></p><p> Candidates must provide their own:</p><p><br></p><p> ✅ Laptop or Desktop Computer</p><p> ✅ USB Headset</p><p> ✅ Ethernet Cable</p><p> ✅ Reliable High-Speed Internet Service</p><p><br></p><p> IMPORTANT INTERNET REQUIREMENT</p><p><br></p><p> 🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED.</p><p> 🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE.</p><p> 🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE.</p><p> 🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING.</p><p><br></p><p> Applicants who do not meet the technology requirements will not be eligible for this position.</p><p><br></p><p> Qualifications</p><p> Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred</p><p> Comfortable making a high volume of outbound calls</p><p> Strong communication and active listening skills</p><p> Ability to follow scripts and maintain a professional phone presence</p><p> Strong attention to detail and data entry skills</p><p> Ability to work independently in a remote environment</p><p> Must successfully pass a background check and drug screen</p><p> Before Applying</p><p><br></p><p> Please ensure you can answer YES to all of the following:</p><p><br></p><p> ✅ I CURRENTLY LIVE IN KENTUCKY.</p><p> ✅ I HAVE A LAPTOP OR DESKTOP COMPUTER.</p><p> ✅ I HAVE A USB HEADSET.</p><p> ✅ I HAVE HIGH-SPEED INTERNET.</p><p> ✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY).</p><p><br></p><p> APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED.</p>
<p>We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.</p><ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
<p>We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential.</p><p><br></p><p>Responsibilities:</p><p>• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.</p><p>• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.</p><p>• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.</p><p>• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.</p><p>• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.</p><p>• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.</p><p>• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.</p><p>• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.</p>
<p>We are seeking a reliable Bilingual Spanish Administrative Assistant to support daily office operations and provide administrative assistance across departments. The ideal candidate is professional, organized, and able to communicate effectively in both English and Spanish while delivering excellent customer service to clients, visitors, and team members.</p><p>Responsibilities</p><ul><li>Answer and route phone calls in English and Spanish.</li><li>Greet and assist clients, visitors, and employees.</li><li>Schedule meetings, appointments, and maintain calendars.</li><li>Draft correspondence and maintain records and files.</li><li>Organize filing systems and office documentation.</li><li>Manage office supplies and vendor orders.</li><li>Translate basic verbal and written communications as needed.</li><li>Support managers and team members with administrative tasks.</li><li>Perform general office duties, including data entry and document management.</li></ul><p><br></p>
<p>We are looking for two <strong>Call Center Specialists</strong> to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.</p><p>• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.</p><p>• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.</p><p>• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.</p><p>• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.</p><p>• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.</p><p>• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.</p><p>• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.</p><p>• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.</p>
<p><strong>Robert Half HR Solutions is currently recruiting for a bilingual Spanish-speaking contract Recruiter </strong>to join a high-output talent acquisition team supporting industrial hiring in Atlanta, Georgia. This is Contract position with an expected duration of 3 to 6 months, offering fully remote work while partnering closely with recruiting and TA team members across multiple regions. The role is best suited for someone who thrives in a fast-paced environment, can manage large applicant volumes, and brings prior recruiting experience within skilled trades or closely related industries.</p><p><br></p><p><strong><em>***Only candidates who are both bilingual Spanish and have recent experience recruiting Skilled Trade Laborers can be considered for this engagement***</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Drive full-cycle recruitment for industrial and skilled trade positions, managing candidates from initial review through offer stage in a high-volume setting.</p><p>• Review and engage primarily with active applicants, conducting structured prescreens and moving candidates with relevant experience efficiently through the hiring process.</p><p>• Maintain a steady hiring rhythm aligned with aggressive weekly goals for offers and hires across multiple openings and job levels.</p><p>• Partner with fellow recruiters and talent acquisition colleagues as the primary stakeholders, ensuring smooth coordination throughout the recruitment lifecycle.</p><p>• Begin with entry-level or less complex requisitions and progressively take ownership of more specialized or difficult-to-fill roles.</p><p>• Use the applicant tracking system and related tools to document activity, track candidate progress, and maintain organized hiring workflows.</p><p>• Support recruiting efforts across locations operating in Central and Mountain time zones while managing work within a 40-hour week.</p><p>• Apply provided training, screening guides, and process expectations to deliver a consistent and efficient candidate experience.</p>