Add your latest resume to match with open positions.

213 results for Bilingual Spanish Nonprofit Call Center Representative jobs

Bilingual Spanish Call Center Representative

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
About the RoleRobert Half is seeking a Bilingual Customer Experience Specialist for our client, a respected nonprofit organization dedicated to making a positive impact in the community. This is an excellent opportunity for someone who is passionate about helping others, enjoys providing exceptional customer service, and wants to build a career with a mission-driven organization. This position is fully onsite for the first six months to support training and collaboration. Upon successful completion of the onboarding period, the schedule transitions to a hybrid model of three remote days and two onsite days per week.Previous experience in a nonprofit organization, contact center, or high-volume customer service environment is strongly preferred. Key Responsibilities<ul><li>Respond to a high volume of inbound calls, providing compassionate, professional, and accurate assistance to clients and community members.</li><li>Listen carefully to each individual's needs and provide information, referrals, and guidance on available programs, services, and community resources.</li><li>Accurately document client interactions and maintain detailed records using CRM and web-based systems.</li><li>Collaborate with internal departments to ensure timely resolution of client questions and service requests.</li><li>Deliver an exceptional customer experience across phone, email, and other communication channels while maintaining empathy and professionalism.</li><li>Navigate multiple computer systems simultaneously to research information, update records, and track client activity.</li><li>Assist with questions related to eligibility, benefits, available services, and general program information.</li><li>Stay current on organizational programs, policies, and community resources to provide accurate information and support.</li></ul>
2026-07-10T00:00:00Z

Bilingual Call Center Representative

San Diego, CA
onsite
Temporary / Contract
21.5 - 24 USD / Hourly
Our client is seeking a motivated and customer-focused Bilingual Spanish Call Center Representative to join their growing customer support team. In this role, you will serve as the first point of contact for customers, assisting English- and Spanish-speaking callers by answering questions, resolving concerns, and providing exceptional service.The ideal candidate has excellent communication skills, enjoys helping people, and thrives in a fast-paced call center environment. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound calls in both English and Spanish.</li><li>Provide accurate information regarding products, services, accounts, and company policies.</li><li>Resolve customer questions and concerns efficiently while maintaining a professional and empathetic demeanor.</li><li>Process customer requests, account updates, orders, and service inquiries.</li><li>Accurately document all customer interactions in CRM and internal systems.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Meet individual and team performance metrics, including call quality, productivity, and customer satisfaction goals.</li><li>Follow up with customers to ensure timely resolution of outstanding issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li><li>Assist with administrative duties and special projects as assigned.</li></ul>
2026-07-09T00:00:00Z

Bilingual Spanish Call Center Agent

San Diego, CA
onsite
Temporary / Contract
20 - 20 USD / Hourly
About the OpportunityRobert Half is partnering with a well-established nonprofit organization to hire a Call Center Agent (Bilingual Spanish) who is passionate about delivering exceptional service and making a meaningful impact in the community. This position is ideal for someone who enjoys helping others, thrives in a fast-paced, high-volume call center environment, and is committed to providing compassionate support with every interaction. This position is fully onsite for the first six months to support training and team collaboration. After successfully completing the onboarding period, employees transition to a hybrid schedule of three remote days and two onsite days per week. Candidates with previous experience in a call center, contact center, customer service, or nonprofit environment are strongly encouraged to apply. Key Responsibilities<ul><li>Manage a high volume of inbound calls while delivering professional, empathetic, and solutions-focused customer service.</li><li>Listen carefully to callers, assess their needs, and provide accurate information, guidance, and referrals to available programs and community resources.</li><li>Document all customer interactions thoroughly and accurately within CRM and case management systems.</li><li>Resolve customer inquiries efficiently while maintaining quality, productivity, and service standards.</li><li>Collaborate with internal departments to ensure timely follow-up and successful resolution of client concerns.</li><li>Navigate multiple systems simultaneously to access information, update records, and manage customer interactions.</li><li>Maintain knowledge of organizational programs, policies, and community resources to provide accurate and up-to-date information.</li><li>Contribute to a positive team environment while consistently delivering an outstanding customer experience.</li></ul>
2026-07-10T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
About the RoleRobert Half is partnering with a respected nonprofit organization to hire a Bilingual Customer Experience Specialist who is passionate about serving the community and helping individuals access meaningful resources and support. This role is perfect for someone who enjoys building connections, solving problems, and creating positive experiences for people during important moments. New team members will work onsite for the first six months to complete training and become fully integrated with the team. Following the onboarding period, the position transitions to a hybrid schedule of three remote days and two onsite days per week.Individuals with prior experience in a nonprofit, community-based organization, call center, or customer support environment are highly encouraged to apply. Key Responsibilities<ul><li>Serve as a trusted resource for community members by responding to inbound calls and providing accurate information with professionalism and empathy.</li><li>Assess each caller's needs and connect them with appropriate programs, services, and community resources.</li><li>Document interactions thoroughly in CRM and case management systems while maintaining confidentiality and accuracy.</li><li>Build positive relationships with clients by providing attentive, respectful, and solutions-focused service.</li><li>Collaborate with internal teams to coordinate services and ensure client needs are addressed efficiently.</li><li>Manage multiple systems simultaneously to research information, update records, and track service requests.</li><li>Stay informed on organizational programs, eligibility requirements, and community resources to deliver accurate guidance.</li><li>Meet quality and productivity expectations while maintaining a compassionate, client-centered approach.</li></ul>
2026-07-10T00:00:00Z

SPANISH BILINGUAL Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
20 - 23 USD / Hourly
Job Description:We are seeking a Bilingual Customer Service Representative to join our team. This role requires a candidate who is fully fluent in Spanish and English, with excellent verbal and written communication skills in both languages. To support business needs and team collaboration, candidates must be located in MST or PST.The ideal candidate is customer-focused, professional, and able to handle a high volume of inbound and outbound interactions while providing exceptional service and resolving issues efficiently.Key Responsibilities:<ul><li>Provide outstanding customer support via phone, email, and chat in both Spanish and English</li><li>Assist customers with account inquiries, order updates, billing questions, and issue resolution</li><li>Accurately document customer interactions in internal systems</li><li>Escalate complex issues as needed while ensuring timely follow-up</li><li>Maintain a positive, solution-oriented approach in every customer interaction</li><li>Meet performance goals for response time, quality, and customer satisfaction</li><li>Collaborate with internal teams to resolve customer concerns effectively</li></ul>
2026-07-10T00:00:00Z

Bilingual Call Center Specialist

San Diego, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
Our client, a mission-driven nonprofit organization, is seeking a compassionate and customer-focused Bilingual Call Center Specialist (Spanish/English) to join their team. In this role, you will serve as the first point of contact for individuals seeking information, resources, and support. The ideal candidate is fluent in both English and Spanish, possesses excellent communication skills, and is passionate about making a positive impact within the community. Key Responsibilities<ul><li>Answer a high volume of inbound calls from English- and Spanish-speaking clients in a professional, courteous, and empathetic manner.</li><li>Provide information about the organization's programs, services, and community resources.</li><li>Assess caller needs and connect individuals with the appropriate services or departments.</li><li>Accurately document all interactions in the organization's database or CRM system.</li><li>Follow up with clients to ensure questions and requests have been resolved.</li><li>Maintain confidentiality while handling sensitive client information.</li><li>Collaborate with internal teams to ensure timely and effective service delivery.</li><li>Meet established call quality, productivity, and customer service goals.</li><li>Assist with administrative tasks, data entry, and special projects as needed.</li><li>Support the organization's mission by delivering exceptional service to every caller.</li></ul>
2026-07-09T00:00:00Z

Call Center Agent (Bilingual Spanish)

San Diego, CA
onsite
Temporary to Hire
19 - 21 USD / Hourly
About the Position Robert Half is partnering with a community-focused nonprofit organization to hire a Bilingual Spanish Call Center Agent. This role is ideal for someone who is fluent in both English and Spanish, enjoys helping people, and is passionate about supporting a mission that positively impacts the local community. Every interaction is an opportunity to provide guidance, answer questions, and connect individuals with valuable services and resources. The position is fully onsite during the first six months to provide comprehensive training and team support. Following the training period, employees transition to a hybrid schedule of three remote days and two onsite days per week.Candidates with previous experience in a call center, customer contact center, nonprofit organization, or high-volume customer service environment are highly preferred. Key Responsibilities<ul><li>Answer a high volume of inbound calls in both English and Spanish, providing courteous, accurate, and compassionate assistance.</li><li>Assist callers by explaining available programs, services, eligibility requirements, and community resources.</li><li>Identify customer needs through active listening and provide appropriate solutions or referrals.</li><li>Accurately document conversations and service requests within CRM and case management systems.</li><li>Work collaboratively with internal teams to ensure timely follow-up and resolution of client inquiries.</li><li>Navigate multiple computer applications while maintaining efficiency, accuracy, and professionalism.</li><li>Meet established performance metrics for quality, productivity, and customer satisfaction.</li><li>Maintain confidentiality and deliver a positive, client-centered experience with every interaction.</li></ul>
2026-07-11T00:00:00Z

Bilingual Customer Service Representative

Franklin, MA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
Robert Half's client in Franklin MA is looking for a fulltime bilingual (English/Spanish) customer service representative! Responsibilities include: - incoming calls/emails- data entry- order processing- strong communication and follow-up skills- working with internal teams and clients- strong relationship management- strong technical skill set- bilingual is a must - crm experience is a plus
2026-07-08T00:00:00Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is seeking a customer-focused and dependable Bilingual Customer Service Representative (English/Spanish) to support a growing organization in South Florida. This contract-to-hire opportunity is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while delivering exceptional service. Responsibilities<ul><li>Provide outstanding customer service via phone, email, and in person in both English and Spanish.</li><li>Respond to customer inquiries regarding products, services, orders, and account information.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Process orders, returns, exchanges, and service requests accurately.</li><li>Maintain detailed and accurate customer records within company systems.</li><li>Communicate with internal departments to ensure timely resolution of customer issues.</li><li>Follow up with customers to ensure satisfaction and provide updates on outstanding requests.</li><li>Perform data entry and maintain documentation with a high level of accuracy.</li><li>Meet individual and team performance goals while maintaining quality service standards.</li><li>Assist with general administrative tasks as needed.</li></ul>
2026-06-26T00:00:00Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
20 - 23 USD / Hourly
Our client is seeking a dedicated and customer-focused Bilingual Spanish Customer Service Representative to join their team. In this role, you will provide exceptional support to both English- and Spanish-speaking customers by assisting with inquiries, resolving issues, and delivering a positive customer experience. The ideal candidate is a strong communicator, enjoys helping others, and thrives in a fast-paced environment. Key Responsibilities<ul><li>Assist customers in both English and Spanish via phone, email, chat, and in-person interactions.</li><li>Respond to customer inquiries regarding products, services, orders, and account information.</li><li>Resolve customer concerns efficiently while maintaining professionalism and empathy.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process orders, returns, payments, and service requests.</li><li>Collaborate with internal departments to resolve customer issues promptly.</li><li>Educate customers on company products, services, and policies.</li><li>Meet individual and team performance goals for customer satisfaction and response times.</li><li>Perform administrative and data entry tasks as needed.</li><li>Maintain confidentiality and ensure accurate recordkeeping.</li></ul>
2026-07-09T00:00:00Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Our client is seeking a friendly, professional, and customer-focused Bilingual Customer Service Representative (Spanish/English) to join their growing team. This role is ideal for someone who enjoys helping others, solving problems, and providing exceptional customer service in both English and Spanish. The ideal candidate is an excellent communicator, thrives in a fast-paced environment, and is passionate about creating positive customer experiences. Key Responsibilities<ul><li>Provide exceptional customer service via phone, email, and in-person interactions in both English and Spanish.</li><li>Respond to customer inquiries, concerns, and requests in a professional and timely manner.</li><li>Resolve customer issues by identifying solutions and escalating complex matters when necessary.</li><li>Accurately document customer interactions and update account information in company systems.</li><li>Process orders, returns, service requests, and other customer transactions.</li><li>Maintain a thorough understanding of company products, services, and policies.</li><li>Collaborate with internal departments to ensure prompt resolution of customer needs.</li><li>Follow up with customers to ensure satisfaction and resolution.</li><li>Meet established performance, quality, and productivity goals.</li><li>Perform general administrative and data entry tasks as needed.</li></ul>
2026-07-06T00:00:00Z

Customer Support Representative - Bilingual Spanish

San Diego, CA
onsite
Temporary / Contract
19 - 20 USD / Hourly
Position Summary Our nonprofit client is seeking a compassionate and service-oriented Bilingual Customer Support Representative to support clients, donors, and community members. This role is ideal for someone who is fluent in English and Spanish, enjoys helping others, and thrives in a mission-driven environment.The representative will serve as a key point of contact, handling inquiries, providing information, and ensuring a positive and professional experience for all stakeholders interacting with the organization. Key Responsibilities<ul><li>Respond to incoming calls, emails, and online inquiries from clients, donors, and community members in both English and Spanish</li><li>Provide accurate information regarding programs, services, eligibility requirements, and organizational resources</li><li>Assist individuals with application processes, intake forms, or service requests as needed</li><li>Document all interactions in the organization’s CRM or case management system</li><li>Route complex inquiries to appropriate internal departments or program staff</li><li>Support follow-up communications to ensure timely resolution of requests</li><li>Maintain a high level of professionalism, empathy, and confidentiality in all interactions</li><li>Assist with data entry and administrative support related to customer service operations</li><li>Participate in team meetings and contribute to improving service delivery processes</li></ul>
2026-06-26T00:00:00Z

Bilingual Spanish Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 21 USD / Hourly
About the Role Robert Half is partnering with a respected nonprofit organization to hire a Bilingual Spanish Customer Experience Specialist who is passionate about serving the community and helping individuals access meaningful resources and support. This role is perfect for someone who enjoys building connections, solving problems, and creating positive experiences for people during important moments. New team members will work onsite for the first six months to complete training and become fully integrated with the team. Following the onboarding period, the position transitions to a hybrid schedule of three remote days and two onsite days per week.Individuals with prior experience in a nonprofit, community-based organization, call center, or customer support environment are highly encouraged to apply. Key Responsibilities<ul><li>Serve as a trusted resource for community members by responding to inbound calls and providing accurate information with professionalism and empathy.</li><li>Assess each caller's needs and connect them with appropriate programs, services, and community resources.</li><li>Document interactions thoroughly in CRM and case management systems while maintaining confidentiality and accuracy.</li><li>Build positive relationships with clients by providing attentive, respectful, and solutions-focused service.</li><li>Collaborate with internal teams to coordinate services and ensure client needs are addressed efficiently.</li><li>Manage multiple systems simultaneously to research information, update records, and track service requests.</li><li>Stay informed on organizational programs, eligibility requirements, and community resources to deliver accurate guidance.</li><li>Meet quality and productivity expectations while maintaining a compassionate, client-centered approach.</li></ul>
2026-07-10T00:00:00Z

Bilingual Collections Representative

San Marcos, CA
onsite
Temporary / Contract
27 - 33 USD / Hourly
A growing environmental services company is looking for a Bilingual Collections Representative to join its accounting department. This position is ideal for someone who can confidently communicate with customers in both English and Spanish while helping resolve outstanding balances and maintain strong client relationships.The ideal candidate is professional, solution-oriented, and comfortable managing a high-volume portfolio of commercial accounts.ResponsibilitiesCollections & Customer Accounts<ul><li>Contact commercial customers regarding outstanding invoices by phone and email</li><li>Review aging reports and prioritize collection efforts</li><li>Investigate billing discrepancies and coordinate timely resolutions</li><li>Establish payment arrangements while maintaining positive customer relationships</li><li>Maintain detailed account notes and collection activity within the accounting system</li></ul>Accounts Receivable Support<ul><li>Apply customer payments and reconcile account balances</li><li>Partner with billing and customer service teams to resolve disputes</li><li>Assist with month-end accounts receivable reporting</li><li>Prepare collection summaries for management review</li></ul>
2026-06-30T00:00:00Z

Customer Success Specialist - Bilingual Spanish

San Diego, CA
onsite
Temporary / Contract
19 - 20 USD / Hourly
Position Summary Our nonprofit client is seeking a proactive and relationship-focused Customer Success Specialist to support program participants, partners, and stakeholders. This role is ideal for someone who enjoys building relationships, problem-solving, and ensuring a high-quality experience for individuals engaging with the organization’s services.The Customer Success Specialist will act as a key liaison between clients and internal teams, helping ensure successful program engagement, timely follow-up, and overall customer satisfaction. Key Responsibilities<ul><li>Serve as the primary point of contact for program participants and external stakeholders</li><li>Build and maintain strong relationships to ensure positive engagement and satisfaction</li><li>Guide individuals through onboarding, program enrollment, or service utilization processes</li><li>Monitor customer accounts or case progress to ensure timely follow-up and resolution</li><li>Document interactions, updates, and outcomes in CRM or case management systems</li><li>Collaborate with internal teams (program staff, operations, and support services) to resolve issues</li><li>Identify opportunities to improve customer experience and streamline processes</li><li>Conduct follow-ups via phone and email to ensure ongoing engagement and support</li><li>Assist with reporting on customer activity, trends, and program participation metrics</li><li>Provide feedback to leadership regarding recurring issues or service gaps</li></ul>
2026-06-26T00:00:00Z

Bilingual Customer Experience Specialist

San Diego, CA
onsite
Temporary / Contract
20 - 24.5 USD / Hourly
Our client is seeking a personable and solutions-driven Bilingual Customer Experience Specialist (Spanish/English) to join their growing team. This role is responsible for creating exceptional customer experiences by providing timely support, resolving inquiries, and building lasting relationships with English- and Spanish-speaking customers.The ideal candidate is an excellent communicator, enjoys helping others, and thrives in a fast-paced, customer-focused environment. Key Responsibilities<ul><li>Deliver exceptional customer service to English- and Spanish-speaking customers via phone, email, chat, and in-person interactions.</li><li>Respond to inquiries regarding products, services, account information, and order status.</li><li>Resolve customer concerns efficiently while maintaining a positive and professional attitude.</li><li>Accurately document customer interactions and maintain records within CRM and internal systems.</li><li>Process orders, account updates, service requests, and other customer transactions.</li><li>Collaborate with internal departments to ensure prompt resolution of customer issues.</li><li>Proactively identify opportunities to improve the customer experience and enhance satisfaction.</li><li>Follow up with customers to ensure issues have been resolved and expectations have been exceeded.</li><li>Meet established service, quality, and performance goals.</li><li>Support additional administrative and customer service initiatives as assigned.</li></ul>
2026-07-09T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-07-16T00:00:00Z

Bilingual Client Support Specialist

San Diego, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our client is seeking a Bilingual Client Support Specialist (Spanish/English) to serve as the primary point of contact for customers, delivering exceptional service and building lasting relationships. This position is ideal for a customer-focused professional who is fluent in both English and Spanish and enjoys resolving issues, answering questions, and ensuring a positive client experience. The successful candidate is a strong communicator, an effective problem solver, and thrives in a collaborative, fast-paced environment. Key Responsibilities<ul><li>Assist English- and Spanish-speaking clients via phone, email, and in person.</li><li>Provide accurate information regarding products, services, accounts, and company policies.</li><li>Resolve customer concerns efficiently while maintaining a high level of professionalism.</li><li>Process orders, account updates, service requests, and other client transactions.</li><li>Document customer interactions and maintain accurate records in the company's CRM system.</li><li>Coordinate with internal departments to ensure timely resolution of customer needs.</li><li>Follow up with clients to confirm satisfaction and provide additional assistance when needed.</li><li>Identify opportunities to improve the overall client experience.</li><li>Maintain productivity and quality standards while handling multiple priorities.</li><li>Perform administrative duties and special projects as assigned.</li></ul>
2026-07-06T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary / Contract
17 - 22 USD / Hourly
We are looking for a customer-focused Call Center Representative to handle inbound and outbound calls, provide exceptional service, and resolve customer inquiries efficiently. Responsibilities:<ul><li>Handle a high volume of inbound and outbound customer calls</li><li>Respond to customer inquiries regarding products, services, and account information</li><li>Document customer interactions accurately in CRM systems</li><li>Troubleshoot issues and provide effective resolutions</li><li>Process orders, updates, and account changes</li><li>Meet quality, productivity, and attendance expectations</li><li>Escalate complex concerns when appropriate</li></ul>
2026-06-30T00:00:00Z

Call Center Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Bilingual Call Center Representative Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Call Center Representative. This position is responsible for assisting customers by phone, answering questions, resolving concerns, and providing accurate information in a fast-paced call center environment. Candidates must be fully bilingual in English and Spanish and comfortable assisting customers in both languages. Key Responsibilities<ul><li>Answer a high volume of inbound customer calls in both English and Spanish</li><li>Assist customers with questions regarding products, services, accounts, orders, billing, and company policies</li><li>Identify customer needs and provide accurate information and appropriate solutions</li><li>Research and resolve customer concerns while maintaining a calm and professional approach</li><li>Make outbound calls to follow up on customer requests or provide necessary updates</li><li>Document customer interactions, questions, and resolutions accurately within the company’s system</li><li>Update customer account information and process service requests as needed</li><li>Escalate complex or unresolved concerns to the appropriate department or supervisor</li><li>Coordinate with internal departments to ensure customer issues are resolved efficiently</li><li>Meet established expectations for call quality, response time, attendance, and customer satisfaction</li><li>Follow company procedures and protect confidential customer information</li><li>Assist with additional customer service and administrative duties as needed</li></ul>
2026-07-10T00:00:00Z

Call Center Representative

San Diego, CA
onsite
Temporary / Contract
20 - 20 USD / Hourly
About the OpportunityRobert Half is partnering with a mission-driven nonprofit organization seeking a Call Center Representative to join their growing team. This opportunity is ideal for someone who is passionate about making a difference, enjoys connecting with people, and takes pride in delivering exceptional service to individuals in need. The position is onsite during the first six months to ensure a successful training and onboarding experience. After that, employees transition to a hybrid schedule of three days remote and two days onsite each week.Candidates with previous experience supporting a nonprofit organization, contact center, or customer service team are encouraged to apply. Key Responsibilities<ul><li>Serve as the first point of contact for clients by answering a high volume of inbound calls and providing timely, compassionate support.</li><li>Help individuals navigate available programs, services, and community resources while identifying the most appropriate solutions for their needs.</li><li>Maintain accurate documentation of all customer interactions using CRM and case management systems.</li><li>Coordinate with internal departments to ensure clients receive prompt follow-up and appropriate assistance.</li><li>Deliver a positive and empathetic customer experience across phone, email, and other communication channels.</li><li>Research and resolve questions regarding services, eligibility, benefits, and general program information.</li><li>Utilize multiple systems simultaneously while maintaining accuracy, efficiency, and attention to detail.</li><li>Remain knowledgeable about organizational programs and community resources to provide reliable information and referrals.</li></ul>
2026-07-10T00:00:00Z

Call Center Representative

Wayzata, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client is seeking a professional, dependable, and customer-focused Call Center Representative to join their team in the Twin Cities. This fully on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can manage a high volume of calls while delivering excellent service.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional and timely manner</li><li>Respond to customer inquiries, resolve issues, and provide accurate information regarding products, services, or accounts</li><li>Document customer interactions, concerns, and resolutions in internal systems</li><li>Escalate complex issues to the appropriate department or supervisor when needed</li><li>Meet call handling, quality, and service expectations</li><li>Support customers with account updates, order status, scheduling, billing questions, or general service needs</li><li>Maintain strong knowledge of company products, services, and internal processes</li><li>Follow established procedures, scripts, and compliance guidelines as required</li><li>Collaborate with team members and internal departments to ensure a positive customer experience</li><li>Perform additional administrative or service-related duties as assigned</li></ul>
2026-07-16T00:00:00Z

Bilingual Spanish Front Desk Coordinator

Mattapan, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a detail-oriented and welcoming Bilingual Spanish Front Desk Coordinator to support daily front office operations in Massachusetts. This contract position is ideal for someone who enjoys helping residents, managing administrative tasks, and serving as a reliable point of contact for visitors and tenants. The right candidate will bring strong communication skills, sound organization, and the ability to handle multiple priorities in a fast-paced property management environment. Responsibilities: • Welcome residents, visitors, and vendors at the front desk while creating a courteous and welcoming first impression. • Record and submit maintenance and service requests in Yardi, ensuring details are accurate and ready for follow-up. • Communicate with tenants regarding the progress and current standing of open work orders and related requests. • Provide day-to-day administrative assistance to the Property Manager, including document handling, scheduling, and general office coordination. • Answer incoming calls, respond to routine inquiries, and direct questions to the appropriate team members as needed. • Maintain organized front office records, correspondence, and files to support smooth site operations. • Assist with bilingual communication in Spanish and English to support residents and improve overall service delivery.
2026-07-15T00:00:00Z

Bilingual Receptionist

Carrollton, TX
onsite
Temporary / Contract
22 - 23 USD / Hourly
Job SummaryWe are seeking a friendly, professional, and organized Bilingual Receptionist to serve as the first point of contact for visitors, clients, and employees. The ideal candidate is fluent in both English and Spanish, possesses excellent communication skills, and can effectively manage front desk operations in a fast-paced environment.Key Responsibilities<ul><li>Greet and assist visitors, clients, and vendors in a professional manner</li><li>Answer and direct incoming phone calls in English and Spanish</li><li>Manage the reception area and maintain a welcoming office environment</li><li>Schedule appointments and coordinate meeting rooms</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Assist with data entry, filing, and administrative tasks</li><li>Respond to inquiries and provide general office support</li><li>Maintain office supplies and assist with special projects as needed</li><li>Support various departments with administrative duties</li></ul>
2026-07-14T00:00:00Z

Bilingual Receptionist

Fort Myers, FL
onsite
Temporary / Contract
19 - 21 USD / Hourly
Job Summary:We are seeking a professional, friendly, and organized Bilingual Receptionist to serve as the first point of contact for visitors, clients, and employees. This role is responsible for managing front desk operations, handling incoming calls, greeting guests, and providing administrative support to ensure smooth daily office functions. The ideal candidate is fluent in English and Spanish, has strong customer service skills, and thrives in a fast-paced environment.Key Responsibilities:<ul><li>Greet and assist visitors, clients, and staff in a courteous and professional manner</li><li>Answer, screen, and direct incoming phone calls in both English and Spanish</li><li>Manage front desk operations and maintain a welcoming reception area</li><li>Handle mail distribution, deliveries, and outgoing correspondence</li><li>Schedule appointments, meetings, and conference room reservations</li><li>Provide general administrative support, including filing, data entry, and document preparation</li><li>Respond to routine inquiries and direct requests to the appropriate department</li><li>Maintain office supplies and assist with basic office coordination tasks</li><li>Support other departments with clerical duties as needed</li></ul>
2026-06-30T00:00:00Z