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218 results for Bilingual Spanish Nonprofit Call Center Representative jobs

Bilingual Call Center Representative

San Diego, CA
onsite
Temporary / Contract
18 - 21 USD / Hourly
Our company is seeking a Bilingual Call Center Representative who is fluent in both English and Spanish. This role is ideal for professionals who excel at delivering exceptional customer service, communicating clearly in both languages, and resolving customer needs in a fast-paced environment. Responsibilities:<ul><li>Answer inbound calls and make outbound calls to clients in both English and Spanish.</li><li>Provide prompt and accurate information, resolve customer issues, and document all interactions in the CRM system.</li><li>Assist customers with inquiries regarding products, services, and account details.</li><li>Escalate complex issues to the appropriate department when needed.</li><li>Maintain professionalism, empathy, and adherence to company policies at all times.</li><li>Identify opportunities for process improvements based on customer feedback.</li></ul>
2026-04-16T00:00:00Z

Bilingual Spanish Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for motivated Bilingual Spanish Speaking Customer Service Representatives to join our team in Tempe, Arizona. This contract-to-permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry, working in a dynamic and fast-paced call center environment. As the first point of contact for customers, you will play a key role in delivering exceptional service and ensuring customer satisfaction. Responsibilities:• Respond to inbound calls from customers with inquiries about mortgage payments, escrow accounts, and loan information.• Make outbound calls to customers to address missed or overdue payments and provide guidance on account resolution.• Deliver accurate and customer-focused assistance, ensuring all questions are addressed promptly and professionally.• Maintain detailed and precise records of all customer interactions in the internal system.• Adhere to company policies and compliance standards while providing consistent and reliable service.• Participate in training sessions and ongoing coaching to enhance skills and stay updated on industry practices.• Collaborate with team members to ensure a seamless and efficient customer service experience.
2026-04-20T00:00:00Z

Bilingual Spanish Customer Service Representative

Los Angeles, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Summary:The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish). DUTIES <ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
2026-04-09T00:00:00Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to support a non-profit organization through a Contract assignment based in Chicago, Illinois. In this role, you will serve as a key point of contact for members, providing thoughtful assistance over the phone, documenting interactions accurately, and helping callers understand available resources, policies, and required next steps. This position is well suited for a customer service representative with strong call center experience, dependable attendance, and a detail-focused approach to every interaction. Responsibilities:• Respond to incoming member calls with patience and a service-minded approach.• Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases.• Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next.• Explain documentation expectations and offer practical direction to help members complete requests correctly.• Enter orders, service details, and other required information with a high degree of accuracy.• Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations.• Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail.• Support additional customer service and administrative tasks as needed to meet team and member needs.
2026-04-30T00:00:00Z

Spanish Bilingual Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who communicates clearly, enjoys assisting customers over the phone, and can handle routine service needs with accuracy and professionalism. The person in this role will support customers by resolving account-related concerns, sharing product information, and helping them make informed decisions while meeting call center performance expectations.***The shift is Monday - Friday 1pm - 10pm EST***MUST BE FLUENT IN SPANISH AND ENGLISH Responsibilities:• Respond to customer inquiries by phone and document service concerns by creating and updating trouble tickets as needed.• Provide clear explanations of available products, service features, pricing details, and applicable fees so customers understand their options.• Use call center applications and support tools efficiently to access account information, complete service requests, and maintain accurate records.• Resolve common customer issues by following established procedures and escalating more complex matters when additional guidance is required.• Consistently meet service quality standards, productivity goals, and other call center performance measures.• Encourage customers to use online and automated self-service resources when those options best support their needs.• Share information about current promotions, enhanced offerings, and upgraded solutions that may benefit the customer.• Prepare and communicate rate quotes while promoting prepay solutions when appropriate.• Perform additional customer support and administrative tasks as assigned to support daily operations.
2026-04-24T00:00:00Z

Bilingual Call Center Agent

San Diego, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about making a positive impact in your community? We are working with a large nonprofit organization seeking a Bilingual (Spanish) Help Line Call Center Agent and be a vital connection for individuals seeking support, information, and resources. Key Responsibilities:<ul><li>Answer incoming calls and provide compassionate assistance to clients in need.</li><li>Assess caller needs promptly and connect them with appropriate support services or resources.</li><li>Maintain accurate records of all interactions and ensure confidentiality of sensitive information.</li><li>Input and manage data related to client cases and referrals efficiently.</li><li>Participate in ongoing training to remain knowledgeable about available support programs.</li><li>Collaborate with team members and external partners to meet organizational goals.</li></ul>
2026-04-16T00:00:00Z

Bilingual Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base. *Fully ONSITE and must be Bilingual in Spanish* Responsibilities:• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.• Handle both inbound and outbound calls to address customer needs and provide accurate information.• Assist customers in resolving issues, answering questions, and providing guidance on services offered.• Document customer interactions and maintain accurate records in the system.• Collaborate with team members to ensure seamless service delivery and problem resolution.• Identify and escalate complex issues to appropriate departments for further support.• Follow established protocols and procedures to maintain high-quality service standards.• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.• Provide feedback to improve customer service processes and enhance the overall experience.
2026-04-28T00:00:00Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our company is searching for a dedicated Bilingual Customer Service Representative to be the first point of contact for clients and customers, delivering outstanding service in both English and a second language (such as Spanish, French, Mandarin, or others). This role is ideal for individuals who excel at clear communication, cultural sensitivity, and problem solving in a fast-paced environment. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in both languages, providing timely and accurate solutions.</li><li>Address and resolve customer complaints, offering information about products or services.</li><li>Document and track customer interactions following established protocols.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying opportunities for process improvement based on customer feedback.</li></ul>
2026-04-16T00:00:00Z

Bilingual Customer Service Representative

Pittsburgh, PA
remote
Temporary to Hire
16 - 18 USD / Hourly
Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on Tuesday, 5/19/26 and a Pittsburgh Class on Wednesday, 5/20/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8:15AM - 4:45PM (Monday - Friday) ideally the first 24-30 business days. Permanent schedule would be sometime between 9:00AM - 5:30PM (Monday - Friday). o English speaking day shift: $16o Bilingual speaking day shift: $18 This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.
2026-04-29T00:00:00Z

Bilingual Customer Service Representative

Columbia, SC
onsite
Temporary / Contract
17 - 20 USD / Hourly
Position OverviewWe are seeking a Bilingual Customer Service Representative (Spanish/English) to join a fast-paced contact center environment. This role is ideal for someone who enjoys helping customers, communicating clearly across language barriers, and providing a positive service experience. Insurance industry knowledge is a plus, but not required.Key Responsibilities<ul><li>Handle inbound and/or outbound customer calls, emails, or chats in both Spanish and English</li><li>Assist customers with general inquiries, account information, policy questions, and service requests</li><li>Accurately document customer interactions and update information in internal systems</li><li>Resolve issues professionally and escalate complex concerns as needed</li><li>Maintain a high level of customer satisfaction while meeting quality and performance metrics</li><li>Follow company policies, procedures, and compliance guidelines</li></ul>
2026-04-29T00:00:00Z

Bilingual Customer Service Representative

Columbia, SC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a bilingual customer service specialist who can support Spanish- and English-speaking customers with confidence, accuracy, and empathy. This contract opportunity is based in Columbia, South Carolina, and is ideal for someone with a strong background in customer support or banking operations. The role requires excellent communication skills and comfort handling a high volume of calls. Responsibilities:• Assist customers in both Spanish and English by answering questions, resolving issues, and providing clear guidance over the phone.• Manage a steady flow of inbound calls while also making outbound follow-up calls as needed to address customer requests or obtain additional information.• Accurately document customer interactions, update account details, and enter service-related information into internal systems.• Support mortgage servicing inquiries with a high level of care and attention to compliance requirements.• Deliver a positive customer experience by handling concerns efficiently and escalating complex matters when appropriate.• Apply banking or financial services knowledge to explain processes, respond to account-related questions, and assist with service requests.
2026-04-30T00:00:00Z

Bilingual Customer Service Representative

Atlanta, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent position offering the opportunity to make a meaningful impact by providing exceptional support for medical device products and services. The ideal candidate will thrive in a remote work environment, demonstrate strong problem-solving skills, and deliver outstanding service to customers. Responsibilities: • Deliver high-quality customer service and technical support for a range of medical device products and services. • Collaborate with a diverse team to investigate, assess, and resolve customer issues in line with established policies. • Document all customer interactions, keeping detailed and accurate records of actions taken. • Educate customers on the features and benefits of medical device products and services to ensure optimal use. • Proactively retain customers by resolving concerns and providing superior service. • Communicate unresolved issues to the Customer Service Manager for further action. • Utilize Salesforce and other tools to manage customer data and streamline support processes. • Work independently while contributing to a dynamic, team-oriented environment. • Adapt quickly to a wide range of technical and non-technical issues to provide effective solutions.
2026-04-20T00:00:00Z

Spanish Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 22 USD / Hourly
Our client is seeking a dedicated Bilingual Spanish Customer Service Representative to join their team. This position is ideal for candidates who excel at communicating effectively in both English and Spanish, offer exceptional customer support, and thrive in a dynamic, fast-paced environment. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Address and resolve customer issues, ensuring a positive and inclusive customer experience</li><li>Accurately maintain records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and providing product or service information</li><li>Support additional administrative tasks as needed</li></ul>
2026-04-16T00:00:00Z

Bilingual Customer Service Agent

Arlington, TX
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is hiring a Bilingual Customer Service Representative (English/Spanish) for a full‑time, onsite opportunity in Arlington. This role is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast‑paced environment. What You’ll Be Doing: Handle inbound customer inquiries via phone, email, and/or chat Provide support in both English and Spanish Resolve customer questions, concerns, and service issues professionally Accurately document interactions and update internal systems Work closely with internal teams to ensure high‑quality customer support
2026-04-22T00:00:00Z

Bilingual Spanish Receptionist

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a polished and professional Bilingual Spanish Receptionist to serve as the first point of contact for a busy office environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple responsibilities while maintaining a high level of professionalism. The ideal candidate is organized, dependable, and comfortable working in a fast-paced setting where providing excellent customer service is a top priority. Key Responsibilities<ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming calls with efficiency and accuracy</li><li>Manage front desk operations and maintain a clean, organized reception area</li><li>Handle scheduling, appointments, and calendar coordination</li><li>Assist with administrative tasks such as data entry, filing, and email correspondence</li><li>Coordinate mail, packages, and deliveries</li><li>Support internal teams with general office needs </li></ul>
2026-04-16T00:00:00Z

Bilingual Receptionist (Spanish)

Dorchester, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a detail-oriented File Clerk to support housing-related administrative operations in Chelsea, Massachusetts. This Contract position focuses on reviewing applicant and tenant information, organizing documentation, and helping ensure accurate communication and recordkeeping throughout the eligibility and rent review process. The ideal candidate is comfortable handling confidential information, coordinating appointments, and providing attentive assistance to residents and internal stakeholders. Responsibilities:• Review income documentation and apply established guidelines to support accurate rent determinations.• Evaluate application materials to help confirm housing eligibility in accordance with program requirements.• Draft and distribute tenant communications related to rent changes, appointments, and follow-up actions.• Meet with applicants and residents to gather information, conduct interviews, and arrange re-examination meetings as needed.• Maintain organized and up-to-date tenant files, ensuring records are complete, accurate, and easy to retrieve.• Coordinate scheduling for interviews, orientation sessions, and other resident-facing appointments.• Prepare written correspondence such as letters, notices, and internal memoranda with a high level of accuracy.• Support occupancy efforts by assisting with outreach or marketing activities intended to help reduce vacancies.• Interpret housing policies and regulatory requirements to promote compliance in daily administrative work.• Respond to questions from tenants and property staff while safeguarding sensitive information and maintaining confidentiality.
2026-04-23T00:00:00Z

Bilingual Receptionist (Spanish/English)

Ashburn, VA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a professional and friendly Bilingual Receptionist fluent in Spanish and English to join our team. This individual will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support in a fast-paced office environment. This position is onsite Monday to Friday. Responsibilities:<ul><li>Greet and assist guests, clients, and employees in a professional manner</li><li>Answer and direct incoming phone calls in both Spanish and English</li><li>Perform data entry, filing, and other administrative tasks as needed</li><li>Support internal teams with general office coordination</li></ul>
2026-04-30T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-04-14T00:00:00Z

Call Center Representative

Mechanicsburg, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We’re working with a growing company in the Harrisburg area that’s looking to add friendly, reliable Call Center Representatives to their team. If you enjoy helping customers and thrive in a fast‑paced environment, this could be a great fit! What You’ll Be Doing<ul><li>Handling inbound and/or outbound calls</li><li>Assisting customers with questions, requests, or concerns</li><li>Entering and updating information accurately in the system</li><li>Providing professional, courteous service on every call</li></ul>
2026-04-13T00:00:00Z

Call Center Representative

Falls Church, VA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a customer-focused Call Center Representative to join our client’s team and deliver a positive customer experience. We value innovation, professionalism, and a positive work environment. You will be working onsite Monday to Friday. Responsibilities:<ul><li>Answer inbound calls and respond to customer inquiries in a professional and courteous manner.</li><li>Assist customers by providing information about products, services, and account information.</li><li>Resolve issues, escalate complex cases when necessary, and ensure customer satisfaction.</li><li>Accurately document customer interactions in the system.</li><li>Meet established performance metrics for call quality, productivity, and customer satisfaction.</li></ul>
2026-04-10T00:00:00Z

Call Center Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 21 USD / Hourly
Our client is a respected nonprofit dedicated to serving a diverse community. They are seeking a compassionate and service-oriented Bilingual Call Center Representative to provide critical support to clients, donors, and stakeholders in both Spanish and English, ensuring clear communication and a positive experience for all. Key Responsibilities:<ul><li>Respond to inbound calls and inquiries in both Spanish and English, offering support, information, and resources</li><li>Accurately document all interactions and maintain up-to-date records in CRM systems</li><li>Assist callers with program enrollment, donations, and general questions about the organization’s services</li><li>Resolve concerns, escalate issues as needed, and follow up to ensure client satisfaction</li><li>Collaborate with internal teams to relay information and address client needs</li><li>Participate in ongoing training to remain knowledgeable about services, community resources, and cultural sensitivities</li></ul>
2026-04-16T00:00:00Z

Call Center Representative

Holyoke, MA
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
Our client in Holyoke, Massachusetts is seeking a Call Center Specialist for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul>
2026-05-01T00:00:00Z

Spanish Bilingual Human Resources Coordinator

Minneapolis, MN
onsite
Temporary / Contract
25 - 30 USD / Hourly
Spanish Bilingual Talent Acquisition CoordinatorAs the Recruitment Coordinator you will play a critical role in creating a flawless candidate experience ensuring that each step of the recruitment process, from initial interview scheduling to onboarding, is smooth and engaging for candidates. Serves as an essential point of contact and a brand ambassador for the company. The coordinator provides high-volume, accurate support for talent specialists and serve as an essential partner to hiring managers and HR partners. What Will You Do?<ul><li>Accurately and timely orchestrate candidate interviews, welcome candidates on-site, schedule strategy meetings, candidate assessments, and travel to ensure an exceptional candidate experience. Demonstrate flexibility and consideration when scheduling interviews, effectively balancing the needs of the candidate with the schedules of the interview team.</li><li>Initiate pre-employment screening and new hire paperwork, complete E-Verify and I-9 processes, facilitate new employee first impressions to deliver a great first-day experience.</li><li>Act as a responsive point of contact for candidate inquiries through various communication channels, ensuring a positive experience and welcoming environment.</li><li>Assign job requisitions to talent acquisition specialists according to assignments and workloads.</li><li>Oversee the tracking and processing of employee referral payments, ensuring timely disbursement and adherence to company policies for a smooth employee referral experience.</li><li>Track and support management of relationships with temporary and direct hire agencies. employment screening, and other vendors keeping a current and approved vendor list. Manage and track department expenses and invoicing.</li><li>Exercise financial awareness when organizing remote interviews and other recruitment-related activities. Effectively coordinate with cost center owners to manage recruitment expenses.</li><li>Serve as a go-to expert for onboarding processes and applicant tracking tools, providing guidance and support to the team.</li><li>Handle other event, administrative and reporting responsibilities such as intern program support, career fair registrations and logistics as needed to support the talent acquisition team.</li><li>Collaborate with hiring managers, recruiters, HR business partners, and company leaders to ensure seamless recruitment operations.</li></ul>
2026-04-20T00:00:00Z

Bilingual Sales Associate

Coopersburg, PA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Join a dynamic team as a Bilingual Sales Assistant! Robert Half is seeking a motivated professional fluent in English and Spanish, to support our sales operations and help deliver exceptional customer experiences. Key Responsibilities:<ul><li>Proactively assist sales representatives with administrative and customer service tasks</li><li>Communicate professionally with clients and prospects in both English and Spanish</li><li>Process orders, prepare quotes, and update client records in our CRM system</li><li>Respond to phone, email, and in-person inquiries with a customer-first approach</li><li>Support sales presentation preparation and follow-up activities</li><li>Coordinate with internal teams to ensure timely order fulfillment and resolve issues</li><li>Translate documents and correspondence as needed</li></ul>
2026-04-16T00:00:00Z

PART TIME Call Center Rep

Camp Hill, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Looking for a flexible, part-time role where you can put your communication skills to work? Join a fast-paced, friendly team as a Call Center Agent and make an impact with every call! What You’ll Be Doing<ul><li>Handle inbound and/or outbound calls with professionalism and a positive attitude</li><li>Assist customers by answering questions, providing information, and resolving issues</li><li>Accurately document calls and update systems</li><li>Follow call scripts and quality guidelines while still being personable</li><li>Work collaboratively with a supportive team</li></ul>
2026-04-28T00:00:00Z