<p><strong>About the Role:</strong></p><p>Robert Half is partnering with a mission-driven nonprofit organization dedicated to providing essential community support and resources across San Diego. They are seeking a Bilingual Spanish Customer Service Representative to join their growing team.</p><p>This position begins onsite for the first six months to ensure comprehensive training and team integration, with the opportunity to transition to a hybrid schedule (3 days onsite / 2 remote) thereafter.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver exceptional customer service to community members in both <strong>Spanish and English</strong> via phone, email, and in-person interactions.</li><li>Provide information on available programs, services, and eligibility requirements.</li><li>Document all client interactions accurately in the organization’s database.</li><li>Schedule appointments, assist with follow-ups, and ensure timely communication.</li><li>Collaborate with cross-functional teams to connect clients to the right resources.</li><li>Uphold confidentiality and demonstrate empathy in every client interaction.</li></ul><p><br></p>
<p>Robert Half is partnering with a mission-driven nonprofit organization to find a dedicated and compassionate Call Center Representative. This role is perfect for a customer-focused individual who thrives on providing exceptional service while contributing to the meaningful work of a nonprofit organization. If you enjoy helping others, possess strong communication skills, and are motivated to make a difference in a community-focused organization, this opportunity might be for you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls from donors, members, and the public, providing friendly and professional service.</li><li>Resolve inquiries or concerns regarding the nonprofit’s programs, services, or policies quickly and efficiently.</li><li>Maintain accurate records of calls, interactions, and resolutions in the database system.</li><li>Provide information regarding donation processes, volunteer opportunities, and community events as needed.</li><li>Triage calls and escalate complex issues to the appropriate departments.</li><li>Participate in outreach efforts to strengthen donor relations and program satisfaction, as necessary.</li><li>Ensure sensitive donor data and other confidential information are handled securely and with discretion.</li></ul><p><br></p>
<p>Are you a compassionate individual who thrives in helping people in need? We are seeking a passionate and customer-focused <strong>Bilingual Call Center Agent</strong> to join our helpline team. This position is an opportunity to make a meaningful difference in the lives of individuals seeking critical support and assistance. The ideal candidate will be fluent in <strong>Spanish</strong> and represent our organization's mission of providing life-changing services to diverse communities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of incoming calls on the organization's helpline with professionalism, empathy, and efficiency.</li><li>Provide callers with accurate information about the nonprofit's services and other community resources available to assist in their unique circumstances.</li><li>Conduct outbound follow-ups for ongoing support, program awareness, or case management as needed.</li><li>Serve as a caring and compassionate resource to address emergency situations and de-escalate heightened emotions over the phone.</li><li>Accurately document all interactions in the organization's CRM system or database to ensure seamless service delivery.</li><li>Collaborate with team members and supervisors to provide feedback and suggest improvements to the helpline process.</li><li>Uphold strict confidentiality guidelines and organizational policies when handling sensitive information.</li></ul><p><br></p>
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required!</strong></p><p><br></p><p><strong>Shift: Monday-Friday 10:00am-7:00pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required!</strong></p><p><br></p><p><strong>Shift: Monday- Friday 2:00pm - 11:00pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>We are looking for a dedicated <strong>Spanish Bilingual Customer Service Representative</strong> to join a non-profit organization on a contract basis in Chicago, Illinois. In this role, you will provide exceptional support to members by handling inquiries, offering guidance, and ensuring accurate data entry. This is a great opportunity to bring your call center expertise to a mission-driven team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.</p><p>• Accurately document call details and update relevant information in the system.</p><p>• Provide clear explanations of policies and procedures to members, ensuring they understand next steps.</p><p>• Offer guidance on best practices and assist members with necessary documentation.</p><p>• Utilize SharePoint, member databases, and Microsoft Office Suite to manage and organize information.</p><p>• Maintain a high level of professionalism and attention to detail during all interactions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Uphold confidentiality and adhere to organizational guidelines.</p><p>• Assist with additional tasks as needed to support the department's goals.</p>
<p>Our client in the South Side of Pittsburgh, PA is hiring for a <u>Bilingual Customer Service Representative</u> for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in <strong>PENNSYLVANIA OR OHIO. Monday - Friday (11:30AM - 8:30PM) </strong>Pay: $19</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs.</p><p><br></p><p><strong> Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</strong></p><p><br></p><p><br></p>
<p>We are looking for a skilled and adaptable Bilingual Spanish Customer Service Representative to join our team in Delray Beach, Florida. The ideal candidate will thrive in a fast-paced environment, demonstrate strong communication skills, and efficiently manage multiple responsibilities while maintaining a detail-oriented demeanor.</p><p><br></p><p>Responsibilities:</p><p>• Communicate clearly and effectively in both English and Spanish.</p><p>• Learn and adhere to company processes to ensure accurate and timely support.</p><p>• Manage and organize daily tasks and responsibilities in a fast-paced environment.</p><p>• Follow up on accounts and documents, ensuring all necessary actions are taken to resolve issues.</p><p>• Handle sensitive documents, both electronic and physical, with accuracy and confidentiality.</p><p>• Schedule and coordinate account follow-ups to meet deadlines and address customer needs.</p><p>• Present information and respond to questions from customers and management in a detail-oriented manner.</p><p>• Exhibit flexibility and adaptability to meet changing priorities and requirements.</p><p>• Maintain a cooperative and polite attitude while addressing customer inquiries and concerns</p>
Position Summary:<br>As a Customer Care Representative working in a dynamic call center, you will play a vital role in delivering outstanding customer service. You will handle inbound calls in a high-volume call center, assist customers with inquiries, provide accurate information, and ensure customer satisfaction. Your positive attitude, strong multitasking abilities, and excellent communication skills will contribute to our mission of providing exceptional customer experiences.<br><br>Responsibilities:<br><br>Handle a high volume of inbound calls professionally and with a positive attitude.<br>Assist customers with inquiries, provide product information, and offer solutions to ensure customer satisfaction.<br>Utilize multiple computer systems and applications to efficiently navigate and gather necessary information.<br>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns.<br>Accurately document customer interactions and update customer accounts in the system.<br>Collaborate with team members and other departments to resolve complex customer issues.<br>Meet performance metrics and quality standards set by the company.<br>Stay up-to-date on product knowledge, industry trends, and company policies.<br>Qualifications:<br><br>Minimum of 1 year of experience in an inbound call center role.<br>Minimum of 2 years of customer service experience.<br>Positive attitude, high-energy, and a genuine passion for assisting others.<br>Typing speed of a minimum of 35 WPM.<br>Proficiency in navigating multiple computer systems and applications.<br>Strong multitasking skills to handle a high volume of calls and prioritize tasks effectively.<br>Professional verbal and written communication skills.<br>Flexibility to work nights, weekends, and overtime as needed.<br>Bilingual Spanish/English skills are a plus.<br><br>Benefits:<br>Competitive salary based on experience.<br>Comprehensive benefits package available, including health insurance, dental, and vision coverage.<br>Opportunities for career development and growth within the company.<br>Supportive and collaborative work environment.<br>Potential for permanent employment based on performance.<br><br>How to Apply:<br>If you are passionate about customer care and meet the requirements for this position, we invite you to apply today. Please submit your resume, highlighting your qualifications and interest in the Customer Care Representative role. We appreciate all applications, but only selected candidates will be contacted for an interview.<br><br>Robert Half is an equal opportunity employer. We value diversity and inclusion and are committed to providing equal employment opportunities to all individuals.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>Are you a people person who thrives in a fast-paced environment? Do you love solving problems and delivering top-notch customer service? Join our growing team in <strong>Camp Hill</strong>, where every call is an opportunity to make someone’s day a little better!</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Engage with customers over the phone, email, and chat — providing excellent service with a smile (even when they can’t see it!)</li><li>Handle inquiries, troubleshoot issues, and provide accurate information about products and services</li><li>Document customer interactions efficiently and accurately in our system</li><li>Collaborate with teammates and supervisors to continuously improve the customer experience</li><li>Meet or exceed performance goals in quality, productivity, and customer satisfaction</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Salt Lake City, Utah. This is a Contract-to-Permanent position, offering an excellent opportunity to showcase your customer service skills in a fast-paced, dynamic environment. The ideal candidate will play a key role in managing high call volumes and ensuring a seamless experience for our clients.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and efficiency, ensuring timely resolution.<br>• Provide exceptional support to clients in both Spanish and English, maintaining a high standard of communication.<br>• Manage high call volumes while maintaining a calm and organized approach.<br>• Resolve customer service issues by identifying solutions and addressing concerns promptly.<br>• Collaborate with team members to ensure consistent service delivery and effective problem-solving.<br>• Document and update customer interactions in the system accurately.<br>• Stay informed about company products and services to provide knowledgeable assistance.<br>• Assist in improving customer satisfaction by actively identifying areas for improvement.<br>• Adhere to company policies and procedures while delivering superior service.<br>• Maintain a positive and empathetic attitude toward customers at all times.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will play a vital role in addressing customer inquiries and ensuring exceptional service while collaborating with multiple departments.<br><br>Responsibilities:<br>• Actively listen to customer concerns and ask insightful questions to provide effective solutions.<br>• Direct or escalate calls to the appropriate team members while maintaining close coordination with other departments to resolve issues.<br>• Continuously expand knowledge of company procedures and transactions to enhance customer service capabilities.<br>• Report workflow or service-related issues to customer care leadership to mitigate potential impacts on operations.<br>• Perform tasks in compliance with company standards, training guidelines, supervisory instructions, and applicable regulations.
We are looking for a dedicated Customer Service Representative to join our team in Salt Lake City, Utah. This is a Contract to permanent position, offering an excellent opportunity for growth while supporting our expanding customer base. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional service to our clients.<br><br>Responsibilities:<br>• Handle incoming customer inquiries via phone and email, providing timely and accurate responses.<br>• Resolve customer issues effectively, ensuring a positive experience and maintaining high satisfaction levels.<br>• Communicate fluently in both English and Spanish to assist diverse clientele.<br>• Manage high call volumes with professionalism and efficiency, adapting to varying customer needs.<br>• Document customer interactions and resolutions in the system accurately for future reference.<br>• Collaborate with team members to streamline processes and improve overall service quality.<br>• Stay updated on company policies, products, and services to provide accurate information to customers.<br>• Identify opportunities to enhance customer experience and share feedback with management.<br>• Maintain a courteous and empathetic approach during all customer interactions.<br>• Adhere to company guidelines and procedures to ensure compliance and consistency.
<p>Our client, a professional and customer-focused organization, is seeking a friendly and adaptable Call Center Representative to join their team. Committed to delivering superior customer service, this company is looking for someone who can provide excellent support, resolve customer concerns efficiently, and contribute to a positive customer experience.</p><p><br></p><p>The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, and troubleshooting issues while maintaining professionalism and providing exceptional service. The ideal candidate is tech-savvy, detail-oriented, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Resolve customer complaints and issues efficiently, providing accurate information and ensuring customer satisfaction.</li><li>Communicate effectively to educate customers about the company’s products, services, and policies.</li><li>Process orders, applications, and transactions with a high degree of accuracy.</li><li>Document customer interactions and maintain detailed records in the company’s CRM system.</li><li>Escalate complex or unresolved issues to the appropriate department or manager for further assistance.</li><li>Participate in training programs to stay updated on company policies, services, and best practices.</li><li>Assist in identifying opportunities for improving customer service processes and systems.</li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p>We are seeking a <strong>Call Center Representative</strong> to join our dynamic team and handle 300+ inbound and outbound calls daily. The ideal candidate is a customer-focused, detail-oriented professional who thrives in a fast-paced environment. If you are energetic, empathetic, and passionate about delivering exceptional service over the phone, this is the role for you!</p><p><strong>Responsibilities:</strong></p><ul><li>Handle a high volume of inbound and outbound calls (300+ daily) while maintaining professionalism and accuracy.</li><li>Answer customer inquiries, resolve complaints, and provide product/service information with empathy and efficiency.</li><li>Process orders, payments, and data updates in a timely and accurate manner.</li><li>Escalate complex issues to the appropriate department or supervisor when necessary.</li><li>Follow call scripts and workflows while tailoring communications to meet individual customer needs.</li><li>Maintain detailed records of interactions, updates, and resolutions in the CRM system.</li><li>Meet or exceed key performance indicators (KPIs) related to call handling time, quality, and customer satisfaction.</li><li>Stay informed about company services, policies, and promotions to provide accurate and up-to-date information to customers.</li><li>Provide recommendations for improving customer service processes and communication strategies.</li></ul>
<p>We are seeking a dedicated and customer-centric <strong>Bilingual Spanish Customer Service Representative</strong> to join our team. In this role, you will provide exceptional service and support to customers in both English and Spanish, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is passionate about helping others, has excellent communication skills, and thrives in a fast-paced environment.</p>
We are looking for a dedicated and personable Customer Service Representative to join our team in Houston, Texas. In this role, you will serve as the first point of contact for customers, delivering exceptional service and addressing inquiries with precision and care. This position offers an excellent opportunity to grow your career while contributing to a meaningful organization in the non-profit sector.<br><br>Responsibilities:<br>• Respond promptly and professionally to inbound customer inquiries via phone and email.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues efficiently.<br>• Schedule appointments and update customer records with accuracy and attention to detail.<br>• Process orders and perform data entry tasks, ensuring all information is correctly recorded.<br>• Collaborate with team members to provide seamless support and maintain service standards.<br>• Utilize Microsoft Word and Excel to create and maintain reports and documentation.<br>• Manage email correspondence, ensuring all communications are clear and timely.<br>• Maintain a positive and empathetic attitude toward customers at all times.<br>• Ensure compliance with company policies and procedures during every interaction.<br>• Identify opportunities to enhance customer experience and recommend improvements.
Robert Half's client in Westborough is looking for Customer Service Representatives to help an advanced workload! <br><br>Job responsibilities include: <br> - Answering inbound calls (55-85 a day)<br> - Adhering to medical compliance protocols <br> - Time management skills<br> - Comfortable talking on the phone <br><br>Pay Rate: $18-$19 / hour <br>Location: Remote <br>Hours: 8:30a - 5:00p (15 minute break and 30 minute lunch)<br><br>*** If interested apply now! ***
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. <strong>*The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are seeking a personable and professional <strong>Customer Service Representative</strong> to join our team and serve as the first point of contact for our customers. This role involves handling inbound calls, resolving inquiries, addressing customer concerns, and delivering an exceptional customer experience. The ideal candidate will exhibit excellent communication skills, a solution-oriented mindset, and the ability to multitask in a high-volume call center environment.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis. In this role, you will handle a variety of administrative tasks while providing attentive and empathetic support to employees. Based in Woodbury, Minnesota, this position requires strong communication skills and attention to detail.<br><br>Responsibilities:<br>• Organize and store attachments, such as timecards, in the appropriate Google Drive folders.<br>• Update and maintain the payroll inquiry log, ensuring all issues are tracked from submission to resolution.<br>• Facilitate timely follow-ups with employees and payroll team members to ensure accurate and efficient issue resolution.<br>• Manage completed documents and maintain a clean and organized inbox.<br>• Respond to employee inquiries regarding payroll concerns with care and empathy.<br>• Collaborate with internal teams to ensure seamless communication and problem-solving.<br>• Handle inbound and outbound calls related to payroll and onboarding processes.<br>• Draft and send clear and concise email communications to address employee issues.<br>• Assist with administrative tasks, including order entry and document management.<br>• Support onboarding activities by ensuring accurate documentation and communication.
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Plano, Texas. This Contract-to-Permanent position requires exceptional communication skills and the ability to manage customer interactions effectively in a fast-paced environment. If you are detail-oriented and thrive on delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Engage with customers using active listening techniques to understand their needs and address inquiries or concerns promptly.<br>• Redirect or escalate calls to the appropriate team members and collaborate with other departments to resolve customer service issues.<br>• Expand knowledge of company processes and transactions to enhance service delivery and provide support across different teams.<br>• Report any workflow disruptions or service challenges to Customer Care leadership to maintain high service standards.<br>• Ensure compliance with company policies, training guidelines, supervisory instructions, and applicable regulations.<br>• Maintain professionalism and composure while handling challenging situations or ambiguous scenarios.<br>• Assist with data entry and document preparation to support customer service operations.<br>• Provide clear and concise written communications to customers and internal stakeholders.<br>• Strive to deliver solutions that benefit both customers and the organization.