<p>We are looking for an Application Support Manager to lead a strong team of Application Support Engineers, help maintain reliable business systems and deliver responsive technical support in Las Vegas, Nevada. This team focuses on keeping critical applications running smoothly, guiding issue resolution, and identifying practical ways to improve service quality through stronger processes and technology. The ideal candidate brings techincal management experience, as well hands-on application support experience, strong technical judgment, and the ability to work effectively with both IT teams and business stakeholders. This position is fully onsite in Las Vegas, NV. </p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day support activities for business applications, ensuring stable performance and dependable service delivery.</p><p>• Coordinate incident response, troubleshooting, and resolution efforts to restore service quickly and minimize operational disruption.</p><p>• Plan and oversee application updates, maintenance work, and version upgrades while reducing risk to business operations.</p><p>• Identify opportunities to improve support effectiveness through automation, process refinement, and better use of technology.</p><p>• Track operational performance indicators such as system availability and response times, and take action to improve results.</p><p>• Partner with internal teams, vendors, and business stakeholders to support new initiatives and maintain alignment on priorities.</p><p>• Develop team capability by providing technical guidance, knowledge sharing, and learning opportunities tied to business needs.</p><p>• Maintain support documentation, operating procedures, and service standards in line with organizational and industry expectations.</p><p>• Contribute to departmental planning, reporting, and continuous improvement efforts by using metrics to guide decisions.</p><p>• Support staffing and team performance activities, including coaching, feedback, and fostering a collaborative work environment.</p>
We are looking for an Application Support Engineer to provide dependable technical support for business-critical software in Gretna, Louisiana. This role focuses on resolving application issues, supporting end users, and using SQL to investigate data-related questions and reporting needs. The ideal candidate is comfortable troubleshooting ERP and business application concerns while working closely with internal teams to maintain smooth day-to-day operations.<br><br>Responsibilities:<br>• Deliver day-to-day support for business applications by diagnosing issues, identifying root causes, and restoring normal functionality.<br>• Use SQL and data queries to research incidents, validate system behavior, and produce reports that support business needs.<br>• Investigate ERP-related problems and coordinate timely resolutions for users experiencing system or process disruptions.<br>• Respond to support requests with clear communication, documenting findings, actions taken, and recommended next steps.<br>• Partner with analysts, technical teams, and business stakeholders to address recurring application concerns and improve system reliability.<br>• Perform basic troubleshooting across software and related technologies, escalating more complex issues when necessary.<br>• Monitor application performance trends and recommend practical fixes to reduce future support incidents.
<p>We are looking for an Application Support Engineer to support essential manufacturing systems and business applications. This Long-term Contract position focuses on maintaining stable day-to-day operations, addressing technical issues quickly, and helping teams keep integrated platforms running efficiently. The ideal person is someone that can think of terms of root cause, not just resolution, uses SQL, Postman, and Splunk, and can work across application layer, identity layer and integration layer. The person in this role will work closely with both technical and business partners to investigate incidents, improve reliability, and strengthen overall system performance. </p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Handle application support requests from intake through resolution, ensuring each issue is thoroughly documented and progressed in a timely manner.</p><p>• Watch system activity and log-based alerts, respond to operational risks, and take corrective steps before they affect users or critical processes.</p><p>• Review operational reports to spot exceptions, synchronization gaps, and pending items, then resolve underlying issues to maintain steady performance.</p><p>• Verify failed file transactions, reprocess data when needed, and protect the accuracy and continuity of connected workflows.</p><p>• Collaborate with internal technology teams and business stakeholders to diagnose integration problems and reduce recurring service disruptions.</p><p>• Contribute to Agile team routines by sharing status updates, discussing priorities, and supporting planning, review, and retrospective activities.</p><p>• Use API and testing tools to validate transactions, restart workflows, and investigate issues tied to data movement or missing system activity.</p><p>• Reproduce production defects in non-production environments and prepare detailed findings that help accelerate troubleshooting and correction.</p><p>• Create well-structured defect tickets in Jira that clearly explain business impact, likely causes, and proposed next steps for resolution.</p><p>• Identify trends across repeat incidents and recommend process or technical improvements that increase platform stability and user experience.</p>
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
We are looking for an Application Support Engineer to provide hands-on support for business-critical systems at our production facility in Brigham City, Utah. This role partners closely with operations and technical teams to strengthen system performance, improve day-to-day workflows, and address application issues that affect manufacturing activities. The ideal candidate brings strong problem-solving ability, clear communication skills, and practical experience supporting Dynamics 365 in a fast-paced industrial environment.<br><br>Responsibilities:<br>• Provide on-site support for Dynamics 365 applications, troubleshooting issues and maintaining reliable system performance for operational users.<br>• Act as the local resource for core business processes within D365, including production, quality, asset management, planning, shipping, receiving, and inventory activities.<br>• Partner with plant teams to evaluate current workflows and identify practical ways to improve efficiency, accuracy, and productivity.<br>• Translate operational needs into clear recommendations by working between end users and technical teams to support effective solutions.<br>• Review manufacturing and scheduling processes to suggest improvements in resource usage, production flow, and overall output.<br>• Monitor application-related challenges, investigate root causes, and help implement corrective actions that support stable operations.<br>• Promote safe work practices and consistently follow site safety standards, procedures, and housekeeping expectations.<br>• Travel to other company locations when needed to assist with application support and operational alignment.
<p>We are looking for an Application Support Specialist to support business-critical SaaS applications for users in St Augustine, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, improving the user experience, and working closely with both internal teams and customers. In this role, you will investigate application problems, maintain reliable system performance, and contribute to ongoing support best practices.</p><p><br></p><p>Responsibilities:</p><p>• Resolve application-related incidents by diagnosing issues, identifying root causes, and delivering timely solutions for SaaS users.</p><p>• Partner with software engineers and internal technology teams to escalate defects, validate fixes, and improve overall application stability.</p><p>• Track system behavior and performance trends, responding proactively to disruptions before they affect users.</p><p>• Carry out routine maintenance tasks, support software updates, and assist with application rollouts in a controlled manner.</p><p>• Maintain clear records of support requests, troubleshooting steps, and issue outcomes to support knowledge sharing and audit readiness.</p><p>• Create user-facing guidance and provide practical training to help end users navigate applications more effectively.</p><p>• Administer access controls by supporting user account setup, permissions management, and data protection practices.</p><p>• Work with external vendors and cross-functional stakeholders when additional support is needed to resolve technical problems.</p><p>• Participate in an on-call rotation as needed to ensure dependable support coverage outside standard business hours.</p><p>• Contribute to continuous improvement efforts by reviewing recurring issues, recommending preventive measures, and helping refine support processes.</p>
We are looking for a dependable IT Support specialist to provide hands-on assistance at a client site. This contract position will support a short-term onsite engagement focused on preparing employee workstations and resolving setup issues in a new office environment. The ideal candidate brings practical desktop support experience, works well in a team setting, and is comfortable handling hardware and software tasks with minimal supervision.<br><br>Responsibilities:<br>• Prepare and configure desktop workstations, monitors, and related equipment for employee use in the office.<br>• Install operating system updates, software applications, and device drivers to ensure systems are ready for day-to-day business operations.<br>• Provide onsite troubleshooting for common technical issues involving Windows-based computers, peripherals, and user setup concerns.<br>• Assist the internal IT team with desk-side support activities during the office setup period and respond promptly to technical requests.<br>• Track, update, and help resolve service desk tickets related to workstation deployment, software installation, and end-user support.<br>• Support user account and access-related tasks within Active Directory as needed for workstation readiness and onboarding activities.<br>• Verify that newly installed hardware and software are functioning properly and escalate complex issues when necessary.
<p>We are looking for an IT Support specialist to provide hands-on desktop support for a financial services environment. This long-term contract role is ideal for someone with deep experience managing Intune and Microsoft 365 technologies and Mac/OS in a mid-sized user community, with a practical, service-focused approach to end-user support. The position follows a primarily remote schedule with one day per week in the office and offers the opportunity to help maintain a stable, secure, and efficient workplace technology experience.</p><p><br></p><p><strong>This is an on-site contract opportunity in San Francisco. </strong></p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize Microsoft Intune to support device deployment, policy enforcement, application delivery, and endpoint lifecycle management.</p><p>• Manage core Microsoft 365 administration, and MDM tasks across services such as Office 365, Azure-related user access, and Active Directory environments.</p><p>• Provide desktop and end-user support for approximately 300 employees, resolving hardware, software, and access-related issues in a timely manner.</p><p>• Lead endpoint rollout activities, including new device provisioning, configuration updates, and controlled implementation of workplace technology changes.</p><p>• Troubleshoot Windows-based systems and ensure consistent performance, security, and usability across supported devices.</p><p>• Collaborate with internal teams to maintain reliable user computing environments and address escalated technical support needs.</p><p>• Document support procedures, configurations, and recurring issues to improve service efficiency and operational consistency.</p><p>• Support basic networking-related troubleshooting when needed to assist with connectivity and user access concerns.</p>
<p>We are looking for a detail-oriented and proactive Operations Support team member to join our team in Eden Prairie, Minnesota . In this contract position, you will be instrumental in ensuring the seamless execution of order processing, from initial placement to final payment, while maintaining high standards of customer satisfaction. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn and grow under supervision and mentorship.</p><p><br></p><p>Responsibilities:</p><p>• Utilize technology to identify and address issues, collaborating with team members to remove operational obstacles.</p><p>• Build strong working relationships with internal and external stakeholders to manage product pricing, transportation, and informational needs.</p><p>• Learn to oversee and plan order activities, ensuring all tasks are accurately completed within the system.</p><p>• Assist in coordinating order-related processes, including shipment tracking, exception management, inventory reconciliation, and invoicing.</p><p>• Resolve issues with exception orders by working with clients, transportation providers, and distribution partners to minimize disruptions.</p><p>• Maintain accurate item-level data in company systems, including pricing, pack sizes, and product descriptions.</p><p>• Monitor and mitigate potential service failures, such as late deliveries, to ensure minimal customer impact.</p><p>• Deliver exceptional customer service by providing clear, effective communication and promptly addressing inquiries.</p><p>• Regularly update the team on operational status and performance metrics.</p><p>• Support ongoing process improvement initiatives to enhance operational efficiency.</p>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
We are looking for an Application Developer to create and support enterprise software solutions in Torrington, Connecticut. This role focuses on building dependable applications, connecting systems and data sources, and enabling reporting and analytics capabilities that support business decisions. The ideal candidate brings strong C# and .NET development experience, a practical approach to problem-solving, and the ability to turn functional needs into well-designed technical outcomes.<br><br>Responsibilities:<br>• Develop, enhance, and support enterprise applications with a primary focus on C# and .NET technologies.<br>• Convert operational and business needs into secure, scalable, and maintainable software designs.<br>• Create and manage integrations between applications, databases, and analytics platforms to ensure reliable data flow.<br>• Contribute to reporting and analytics capabilities by partnering with BI and data teams on data-driven solutions.<br>• Apply appropriate AI-enabled tools or techniques to improve development efficiency and generate deeper insights where beneficial.<br>• Investigate application, performance, and interface issues, identify root causes, and implement durable resolutions.<br>• Participate throughout the software lifecycle, including discovery, solution design, coding, testing, deployment, and production support.<br>• Produce clear technical documentation covering system architecture, workflows, and implementation details.
<p>We are looking for a Sales Support professional to help the sales team operate efficiently by managing documentation, customer communication, reporting, and process coordination. This role is key to improving productivity, supporting clients, and contributing to overall sales success. </p><p><br></p><p>Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p>We are looking for aSales Support Specialist to assist the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p><p> </p><p> </p><p> </p>
<p>Our client is looking for a Sales Support Specialist to assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p>Robert Half is seeking a highly organized and proactive <strong>Sales Support / Operations Associate</strong> to support our sales teams by managing operational, administrative, and coordination activities. This role is critical in enabling our sales professionals to focus on client relationships, business development, and talent solutions while ensuring a seamless internal and client experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day operational and administrative support to sales and recruiting teams</li><li>Assist with job order setup, documentation, and system updates (CRM/ATS)</li><li>Coordinate interview scheduling, onboarding logistics, and client communications</li><li>Prepare proposals, contracts, work orders, and related client documentation</li><li>Track sales activity, pipeline data, and reporting to support leadership visibility</li><li>Support compliance requirements and internal process adherence</li><li>Partner closely with sales, recruiting, and management teams to ensure smooth execution of client needs</li><li>Serve as a reliable point of contact for internal requests and follow-ups</li></ul><p><br></p><p><strong>Preferred Skills</strong></p><ul><li>Experience in professional services, staffing, or consulting environments</li><li>Comfort supporting sales professionals and leadership teams</li><li>Ability to anticipate needs and proactively solve problems</li></ul><p><br></p>
<p>We are looking for a detail-oriented , <strong>Bilingual</strong>, Sales Support specialist to join a management consultancy team in Fort Mill, South Carolina. This Long-term Contract position is ideal for someone who excels at keeping sales activities organized, responding promptly to customer needs, and maintaining accurate records across multiple workflows. In this role, you will help improve turnaround times for quotes and orders while supporting smooth coordination between customers, sales, and operations.</p><p><br></p><p>Responsibilities:</p><p>• Create and distribute customer pricing proposals with a high level of accuracy and timeliness.</p><p>• Enter and update large volumes of sales and order information while maintaining reliable records.</p><p>• Communicate with customers to provide updates, answer routine questions, and follow through on open quotes and orders.</p><p>• Partner with sales team members to manage administrative tasks, documentation, and day-to-day coordination.</p><p>• Assist operations by organizing tracking details, maintaining files, and supporting workflow visibility.</p><p>• Maintain customer and product information to support reporting, outreach, and marketing-related activities.</p><p>• Monitor ongoing assignments and internal deliverables to help keep team priorities on schedule.</p><p>• Contribute to order entry and post-sales support processes to ensure a consistent customer experience., </p>
We are looking for a detail-oriented Sales Support team member to join our team in a contract role with the potential to become permanent. This position serves as a key link between customers, account managers, and internal operations, helping ensure orders move efficiently from quote to delivery. The ideal candidate is organized, responsive, and comfortable managing customer requests, pricing activity, and order-related coordination in a fast-paced B2B environment.<br><br>Responsibilities:<br>• Serve as the primary point of coordination between customers and production teams to support timely and accurate order fulfillment.<br>• Partner with account managers, logistics personnel, quality teams, planning staff, and procurement contacts to address production and delivery needs.<br>• Prepare customer pricing by applying internal pricing guidelines and generate quotes based on requested products and order details.<br>• Process orders within the company system, including entering product information, creating quotes, loading parts, and updating order records.<br>• Review sales orders for changes and ensure revisions are communicated and implemented correctly across the appropriate teams.<br>• Respond promptly to customer inquiries related to shipments, including missing items, damaged materials, and documentation discrepancies.<br>• Maintain customer data and required information within external portals and internal records systems.<br>• Assemble order documentation, print required forms, and organize sales order packets for internal use.<br>• Support compliance with company sales, marketing, and import/export requirements while preparing reports on sales activity and open customer orders.
We are looking for a detail-oriented Sales Support team member to join our team in California. This long-term contract position is ideal for someone who thrives in a fast-paced sales environment and enjoys supporting customers and internal teams through each stage of the order process. The ideal candidate will bring strong communication skills, solid order management experience, and the ability to handle both inbound and outbound sales-related activities with accuracy and a strong service focus.<br><br>Responsibilities:<br>• Assist sales representatives and customers by responding to product, pricing, and order-related inquiries in a timely manner.<br>• Enter customer orders accurately into internal systems and verify details to help ensure smooth processing and fulfillment.<br>• Provide post-sale assistance by addressing order updates, issue resolution, and follow-up communication with customers.<br>• Support inside sales efforts through proactive outreach, lead follow-up, and coordination with the broader sales team.<br>• Manage inbound requests and outbound customer contact while maintaining a high level of service and care.<br>• Track order activity and maintain organized sales records to help ensure accurate reporting and customer support.<br>• Work closely with internal departments to resolve order discrepancies, shipment concerns, or service-related questions.
We are looking for a detail-oriented Sales Support team member to join a team in Seattle, Washington on a Long-term Contract basis. This position helps drive a smooth client and sales experience by preparing pricing documents, maintaining accurate records, and responding to routine inquiries effectively. The ideal candidate is comfortable working across web-based tools and business systems while communicating clearly with both clients and internal partners.<br><br>Responsibilities:<br>• Enter and maintain accurate client and account information across internal systems and databases to support daily sales operations.<br>• Prepare client quotes and pricing documentation for direct requests and for members of the sales team.<br>• Respond to routine customer questions related to support needs and product information using Zendesk and standardized response templates.<br>• Review submitted information for completeness and accuracy before processing sales-related records and documentation.<br>• Support inbound communication by addressing basic inquiries and directing more complex issues to the appropriate teams.<br>• Use CRM, CPQ, ERP, and related business applications to assist with order support, record updates, and sales administration.<br>• Help monitor documentation and transactional details to ensure organized records and reliable follow-through on client requests.
<p><strong>Job Overview</strong></p><p>We are seeking a Sales Support professional to assist the sales team with administrative tasks, customer communication, and order processing.</p><p><strong>Job Description</strong></p><ul><li>Support sales representatives with quotes, proposals, and order entry</li><li>Communicate with customers regarding order status and account updates</li><li>Maintain accurate sales records, customer files, and CRM data</li><li>Prepare reports and assist with sales tracking and forecasting</li><li>Coordinate with internal departments to ensure timely service delivery</li><li>Help improve sales processes and customer responsiveness</li></ul>
<p> Our client is seeking a Sales Support professional to provide administrative and operational support to the sales team to help drive revenue and maintain strong client relationships. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p>Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p><p> </p><p><br></p>
<p>We are looking for a detail-oriented Sales Support/Order Processing team member to join our client's team in Chatsworth, California. This contract opportunity is ideal for someone who enjoys keeping sales operations organized, supporting customers and internal teams, and ensuring orders are handled accurately from start to finish. The right candidate will bring strong administrative skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>This position is 100% onsite in Chatsworth. Remote and hybrid will not be considered. </p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately and efficiently while ensuring all information is entered correctly into company records.</p><p>• Enter and maintain sales-related data in internal databases to support smooth day-to-day operations.</p><p>• Assist the sales team with post-sale activities, helping coordinate follow-up tasks and customer needs.</p><p>• Respond to inbound customer inquiries promptly and provide timely support related to orders and account information.</p><p>• Review order details for completeness, resolve discrepancies, and communicate updates to the appropriate teams.</p><p>• Maintain organized documentation and ensure sales and order records remain current and accessible.</p>
<p>We are looking for a confident and customer-focused Sales Support candidate from June 29th until July 2nd. Hours are 9:00am - 4:00pm. This temporary position centers on engaging travelers in a high-traffic area in Hollywood, introducing tour options, and helping drive ticket sales through approachable, informative conversations. The ideal candidate is comfortable initiating contact, promoting services with enthusiasm, and supporting the sales process from first interaction through order completion.</p><p><br></p><p>Responsibilities:</p><p>• Proactively engage pedestrians and travelers to spark interest in available tour experiences and encourage ticket purchases.</p><p>• Share clear, persuasive information about tour offerings so customers can quickly understand options and make informed decisions.</p><p>• Distribute promotional materials in designated public areas to increase visibility and attract potential buyers.</p><p>• Support both walk-up and direct sales interactions, responding to questions and guiding customers through purchasing decisions.</p><p>• Process transaction details accurately, including order entry and related sales documentation.</p><p>• Provide post-sale assistance by addressing customer concerns and helping ensure a positive booking experience.</p><p>• Contribute to daily sales goals by maintaining an efficient presence and consistently identifying new opportunities to connect with customers.</p>
<p>Our growing client is seeking a customer-focused <strong>Tier 1 Helpdesk Analyst</strong> to serve as the first point of contact for technical support across the organization. In this role, you’ll handle day-to-day user issues, triage and resolve tickets efficiently, and escalate more complex matters while gaining hands-on exposure to modern infrastructure, cloud, security, and networking technologies. This is an excellent opportunity for someone looking to build a strong IT foundation while working alongside experienced engineers in a collaborative environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide first-line technical support for end users, including printer issues, login problems, screen/display issues, and general workstation troubleshooting</li><li>Manage and resolve helpdesk tickets across multiple systems, ensuring timely updates and resolution</li><li>Support core IT platforms including <strong>Active Directory, Azure, Microsoft 365, and telephony systems</strong></li><li>Perform user and device support using <strong>Entra ID (Azure AD) and Intune</strong>, including access, device enrollment, and basic policy troubleshooting</li><li>Troubleshoot and support <strong>Windows desktops and Windows Server environments</strong></li><li>Assist with routine infrastructure tasks such as <strong>system reboots, backups, and basic maintenance</strong></li><li>Provide initial support or exposure to <strong>Hyper‑V environments and SQL maintenance tasks</strong>, escalating as needed</li><li>Identify, assign, and escalate <strong>security-related tickets</strong> to the appropriate teams</li><li>Support and escalate network-related issues involving <strong>Cisco switches and Fortinet firewalls</strong></li><li>Document incidents, resolutions, and procedures to improve response efficiency and knowledge sharing</li></ul><p><br></p>
We are looking for an experienced Enterprise Application Manager to lead enterprise application strategy and delivery in Lisle, Illinois. This role combines people leadership, application oversight, and cross-functional coordination to support critical business systems and technical services. The ideal candidate will guide development efforts, strengthen platform performance, and help ensure enterprise applications remain reliable, secure, and aligned with organizational priorities.<br><br>Responsibilities:<br>• Direct and mentor a team of developers and senior systems analysts responsible for custom applications, integrations, and day-to-day technical support activities.<br>• Lead the planning and execution of internal C# and .NET application initiatives, including prioritizing work queues, delivering enhancements, and sustaining existing solutions.<br>• Oversee the administration and performance of the D365 environment to maintain availability, improve usability, and support evolving business objectives.<br>• Manage integrations across enterprise systems by guiding API development, monitoring data exchange processes, and resolving connectivity issues.<br>• Drive technical projects and broader application programs from planning through delivery, keeping timelines, scope, and quality standards on track.<br>• Partner with business leaders and technical teams to translate operational needs into practical application solutions and coordinated delivery plans.<br>• Provide oversight and direction for data governance efforts through collaboration with stakeholders responsible for data quality, standards, and stewardship.<br>• Supervise Tier 2 application support functions, including escalated issue resolution, upgrade coordination, and the evaluation of enhancement requests.<br>• Promote stable and secure application environments through continuous improvement, proactive monitoring, and support for system changes and updates.