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85 results for Application Support jobs

Desktop Support

Roanoke, TX
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Northlake, Texas. This contract position involves providing technical assistance and support to ensure smooth operation of hardware, software, and specialized systems within a manufacturing environment. The role requires a proactive individual who excels at troubleshooting, customer service, and adapting to a fast-paced workplace. Title: Desktop Support Location: Northlake, Tx Duration: 2-3 months contract Pay: $28-32 per hour Responsibilities:• Deliver comprehensive hardware and software support for devices such as PCs, laptops, printers, and iPads used in a manufacturing setting.• Manage equipment setups, relocations, and onboarding processes for new users while handling peripheral procurement.• Image and reimage devices efficiently using specialized tools and systems.• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, and Excel.• Ensure adherence to safety protocols, including wearing appropriate gear like lab coats, safety shoes, and hair or beard nets when on the production floor.• Troubleshoot hardware and software problems, ensuring minimal disruption to operations.• Maintain a detailed inventory of devices and peripherals while ensuring timely updates and replacements.
2026-04-21T00:00:00Z

Application Support Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We’re hiring an Application Support Engineer to support business‑critical applications and integrations in a fast‑paced environment.Key Responsibilities<ul><li>Support internal and external application users</li><li>Troubleshoot application, database, and integration issues</li><li>Work with APIs and backend systems</li><li>Manage tickets and escalations</li><li>Partner with development and infrastructure teams</li></ul>
2026-04-10T00:00:00Z

Application Support Engineer

Amherst, NY
onsite
Permanent / Full Time
70000 - 85000 USD / Yearly
We are looking for a skilled Application Support Analyst to join our team in Buffalo, New York. This role involves managing and supporting business applications, ensuring their optimal performance, and collaborating with vendors on hosted platforms. The ideal candidate will have a solid technical background, strong problem-solving skills, and the ability to work effectively in a fast-paced environment.
2026-04-15T00:00:00Z

Application Support Specialist

Saint Augustine, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Application Support Specialist to support business-critical SaaS applications for users in St Augustine, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, improving the user experience, and working closely with both internal teams and customers. In this role, you will investigate application problems, maintain reliable system performance, and contribute to ongoing support best practices. Responsibilities:• Resolve application-related incidents by diagnosing issues, identifying root causes, and delivering timely solutions for SaaS users.• Partner with software engineers and internal technology teams to escalate defects, validate fixes, and improve overall application stability.• Track system behavior and performance trends, responding proactively to disruptions before they affect users.• Carry out routine maintenance tasks, support software updates, and assist with application rollouts in a controlled manner.• Maintain clear records of support requests, troubleshooting steps, and issue outcomes to support knowledge sharing and audit readiness.• Create user-facing guidance and provide practical training to help end users navigate applications more effectively.• Administer access controls by supporting user account setup, permissions management, and data protection practices.• Work with external vendors and cross-functional stakeholders when additional support is needed to resolve technical problems.• Participate in an on-call rotation as needed to ensure dependable support coverage outside standard business hours.• Contribute to continuous improvement efforts by reviewing recurring issues, recommending preventive measures, and helping refine support processes.
2026-04-27T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-04-08T00:00:00Z

Operations Support

Visalia, CA
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a detail-oriented and proactive Operations Support team member to join our team in Eden Prairie, Minnesota . In this contract position, you will be instrumental in ensuring the seamless execution of order processing, from initial placement to final payment, while maintaining high standards of customer satisfaction. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn and grow under supervision and mentorship. Responsibilities:• Utilize technology to identify and address issues, collaborating with team members to remove operational obstacles.• Build strong working relationships with internal and external stakeholders to manage product pricing, transportation, and informational needs.• Learn to oversee and plan order activities, ensuring all tasks are accurately completed within the system.• Assist in coordinating order-related processes, including shipment tracking, exception management, inventory reconciliation, and invoicing.• Resolve issues with exception orders by working with clients, transportation providers, and distribution partners to minimize disruptions.• Maintain accurate item-level data in company systems, including pricing, pack sizes, and product descriptions.• Monitor and mitigate potential service failures, such as late deliveries, to ensure minimal customer impact.• Deliver exceptional customer service by providing clear, effective communication and promptly addressing inquiries.• Regularly update the team on operational status and performance metrics.• Support ongoing process improvement initiatives to enhance operational efficiency.
2026-04-27T00:00:00Z

Application Support Analyst

Saint Petersburg, FL
onsite
Permanent / Full Time
50000 - 70000 USD / Yearly
A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed. Key Responsibilities<ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul>
2026-04-21T00:00:00Z

IT Manufacturing Support

Pittsburg, KS
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a detail-oriented IT Manufacturing Support specialist to join our team in Pittsburg, Kansas. This long-term contract position is ideal for candidates with a solid foundation in Tier 1 technical support and a proactive approach to problem-solving. Prior experience in a manufacturing environment is highly desirable. Responsibilities: • Provide Tier 1 technical support, addressing basic hardware, software, and system issues. • Assist with password resets, account setups, and other Active Directory-related tasks. • Monitor and resolve service desk tickets promptly and efficiently. • Perform basic troubleshooting for Microsoft Windows 10 and other standard operating systems. • Install and configure hardware and software as needed to support end-users. • Maintain detailed records of support activities using a ticketing system. • Collaborate with team members to ensure timely resolution of technical issues. • Deliver support tailored to a manufacturing environment, ensuring minimal disruption to operations.
2026-04-15T00:00:00Z

Manager of Application Support

Albuquerque, NM
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for an experienced Manager of Application Support to lead and enhance our application support team in Albuquerque, New Mexico. In this role, you will oversee the performance and development of the team, ensuring the delivery of high-quality support for critical systems. With a focus on leadership, technical expertise, and operational excellence, you will play a key role in aligning IT services with organizational goals. Responsibilities: • Oversee the development and management of the department's budget, ensuring resources are allocated effectively. • Provide mentorship and guidance to team members, conducting regular performance reviews to foster growth and accountability. • Lead the administration and coordination of team activities, ensuring adherence to performance goals and departmental budgets. • Monitor project timelines, resources, and budgets to ensure alignment with organizational objectives. • Communicate IT updates and project progress to relevant governance groups and stakeholders. • Establish and maintain service level agreements (SLAs) for production systems to meet IT standards and customer expectations. • Define leadership responsibilities for projects involving clinical or financial management systems. • Collaborate with vendors to manage contracts and ensure timely delivery of services. • Prioritize and resolve incidents effectively, leveraging tools such as ServiceNow for issue tracking and management.
2026-04-03T00:00:00Z

Adminstrative Program Support

Philadelphia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a detail-oriented HR Administrative Assistant to support the onboarding of seasonal employees. This contract role plays a critical part in ensuring a smooth, compliant, and confidential hiring and onboarding process. The ideal candidate is organized, professional, and comfortable working with HR systems and Excel-based tracking. Key Responsibilities Support the onboarding process for seasonal hires, including new hire documentation and system entry Maintain and update employee records while handling confidential information with discretion and professionalism Utilize UKG (UltiPro) to enter, update, and manage employee data Track onboarding progress and documentation using Excel and other organizational tools Assist with HR administrative tasks as needed to support the broader HR team Ensure accuracy and compliance with company policies and procedures throughout the onboarding process Qualifications Prior administrative experience, preferably in an HR or onboarding support role Experience using UKG (UltiPro) or similar HRIS platforms preferred Proficiency in Microsoft Excel for tracking, organizing, and reporting information Strong attention to detail and ability to handle confidential information confidently Excellent organizational and communication skills Ability to manage multiple tasks in a fast-paced, seasonal hiring environment Work Environment Contract position supporting a high-volume, seasonal onboarding cycle Collaborative HR team environment
2026-04-23T00:00:00Z

Application Developer

Oakland Park, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a skilled Application Developer to design, build, and maintain scalable business applications that support internal operations and customer‑facing systems. This role requires strong hands‑on development experience, sound architectural judgment, and the ability to work collaboratively with cross‑functional teams.Responsibilities<ul><li>Design, develop, test, and maintain web and/or enterprise applications across the full software development lifecycle</li><li>Build clean, scalable, and well‑documented code that aligns with business and technical requirements</li><li>Collaborate with product owners, designers, and stakeholders to translate requirements into technical solutions</li><li>Integrate applications with databases, APIs, and third‑party services</li><li>Troubleshoot, debug, and optimize application performance and reliability</li><li>Participate in code reviews, ensuring quality, security, and adherence to best practices</li><li>Contribute to architecture decisions and technical standards, especially for mid‑to‑large scale applications</li><li>Support application deployments, enhancements, and ongoing maintenance</li></ul>
2026-04-09T00:00:00Z

Sales Support

Hamel, MN
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a detail-oriented and proactive Sales Support specialist to join our team in Medina, Minnesota. This role is a Contract to permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will play a vital role in ensuring smooth sales operations, delivering exceptional customer service, and providing essential administrative support. Responsibilities: • Process and manage incoming sales and purchase orders with accuracy and efficiency. • Verify the accuracy of data in orders and make necessary updates as required. • Handle expedited requests for rush orders and ensure timely updates for shipping and sales data. • Collaborate with vendors to negotiate pricing and facilitate smooth communication. • Review pending orders and address specific customer requests to maintain high service standards. • Communicate with the sales team and clients to resolve queries and obtain missing information. • Process payments, send invoices, and provide tracking information to customers. • Assist in managing open sales and purchase orders to ensure operational efficiency. • Prepare quotes for house accounts and support the team with administrative tasks. • Perform data entry related to sales metrics and other essential information.
2026-04-14T00:00:00Z

Sales Support

Bethesda, MD
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our company is seeking a detail-oriented Sales Support Specialist to join our dynamic sales team. This role is responsible for assisting account managers and sales executives in driving revenue growth by streamlining processes, managing customer inquiries, and supporting sales operations. Responsibilities: • Prepare sales reports, proposals, and presentations. • Maintain CRM databases and update client information. • Process sales orders and ensure accuracy in documentation. • Coordinate communication between sales, marketing, and operations teams. • Assist with client follow-ups and post-sale support.
2026-04-01T00:00:00Z

Sales Support

Arden, NC
remote
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join a long-term contract opportunity based in Arden, North Carolina. This position focuses on coordinating order activities, resolving day-to-day issues, and helping maintain strong communication across sales and warehouse operations. The ideal candidate is organized, responsive, and comfortable managing urgent requests while keeping shipment and order information accurate and up to date. Responsibilities: • Enter and process customer orders accurately, ensuring each request moves efficiently through the fulfillment cycle. • Coordinate closely with warehouse personnel to confirm order status, address delays, and support timely shipment activities. • Investigate service or order-related issues, identify root causes, and drive practical solutions to keep operations on track. • Respond calmly to urgent situations and shifting priorities, taking action to resolve problems as they arise. • Track container and shipment reports, maintaining current information and escalating concerns when needed. • Provide day-to-day administrative and operational support for the broader team as additional needs come up.
2026-04-27T00:00:00Z

Sales Support

Gaithersburg, MD
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our team is seeking a detail-oriented Sales Support Specialist to provide essential administrative and operational support to our sales department. This position is critical in ensuring the efficiency of our sales processes and an excellent client experience. This position requires organizational skills, attention to detail, and a customer-focused attitude. Responsibilities: • Prepare sales reports, proposals, and presentations. • Maintain CRM databases and update client information. • Process sales orders and ensure accuracy in documentation. • Coordinate communication between sales, marketing, and operations teams. • Assist with client follow-ups and post-sale support.
2026-04-01T00:00:00Z

Sales Support

Rockville, MD
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our company is seeking a detail-oriented and proactive Sales Support Specialist to join our growing team. This role will play a vital part in supporting the sales department and ensuring a seamless client experience from prospecting through post-sale. This position requires organizational skills, attention to detail, and a customer-focused attitude. Responsibilities:• Prepare sales reports, proposals, and presentations.• Maintain CRM databases and update client information.• Process sales orders and ensure accuracy in documentation.• Coordinate communication between sales, marketing, and operations teams.• Assist with client follow-ups and post-sale support
2026-04-01T00:00:00Z

Sales Support

Rockville, MD
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our company is seeking a detail-oriented and proactive Sales Support Specialist to join our growing team. This role will play a vital part in supporting the sales department and ensuring a seamless client experience from prospecting through post-sale. This position requires organizational skills, attention to detail, and a customer-focused attitude. Responsibilities:• Prepare sales reports, proposals, and presentations.• Maintain CRM databases and update client information.• Process sales orders and ensure accuracy in documentation.• Coordinate communication between sales, marketing, and operations teams.• Assist with client follow-ups and post-sale support.
2026-04-01T00:00:00Z

Sales Support

Hyattsville, MD
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our company is seeking a detail-oriented Sales Support Specialist to join our dynamic sales team. This role is responsible for assisting account managers and sales executives in driving revenue growth by streamlining processes, managing customer inquiries, and supporting sales operations. This position requires organizational skills, attention to detail, and a customer-focused attitude. Responsibilities: • Prepare sales reports, proposals, and presentations. • Maintain CRM databases and update client information. • Process sales orders and ensure accuracy in documentation. • Coordinate communication between sales, marketing, and operations teams. • Assist with client follow-ups and post-sale support.
2026-04-01T00:00:00Z

Sales Support

Miami, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
Sales Support AssociateWe are seeking a detail-oriented Sales Support Associate to assist our sales team with administrative and data-related tasks. <ul><li>Maintain and update spreadsheets with accurate data (Excel)</li><li>Enter and process orders, pricing, and customer information</li><li>Provide support to the sales team with reporting and documentation</li><li>Respond to customer inquiries and assist with follow-ups</li><li>Ensure data accuracy and timely updates across systems</li></ul>
2026-04-21T00:00:00Z

End User Support

Lehigh Acres, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an End User Support specialist to provide on-site technical assistance in Lehigh Acres, Florida. This Long-term Contract opportunity is ideal for someone who enjoys solving day-to-day technology issues, supporting a wide range of user devices, and delivering responsive service in a fast-moving environment. The person in this role will help maintain productivity by resolving desktop, mobile, network, and conference room technology problems efficiently. Responsibilities: • Deliver in-person support for employees by diagnosing and resolving issues involving computers, software applications, printers, and other end-user equipment. • Investigate and correct problems across Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, to keep users working effectively. • Perform foundational network support tasks such as reviewing IP configurations, addressing connectivity problems, assisting with wireless access, and resetting Windows-based workstations when needed. • Provide technical assistance for Apple hardware and iOS devices, while also offering limited troubleshooting support for Android-based mobile technology. • Set up, test, and troubleshoot conference room audio-visual equipment, including display systems, projectors, sound components, and collaboration tools. • Respond to service requests and support tickets with a sense of urgency, prioritizing issues based on business impact and user needs. • Assist users with mobile applications and peripheral devices, ensuring reliable functionality across a variety of hardware and software environments.
2026-04-28T00:00:00Z

Information Technology, Support

Minneapolis, MN
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are looking for an IT Service Desk Analyst to join our team in Golden Valley, Minnesota on a contract basis. This role involves providing in-person Level 1 IT support in a dynamic environment where service excellence is a top priority. As part of the Global Shared Services Organization, you will play a key role in enhancing the employee experience through technical expertise and innovative solutions. Responsibilities: • Provide technical troubleshooting and support for laptop hardware, software, and audiovisual equipment in conference rooms. • Research, assess, and resolve incidents and service requests efficiently. • Deliver exceptional customer service while maintaining a customer-first mindset. • Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction. • Manage escalations from external service providers to ensure timely resolution. • Update standard operating procedures and service documentation to reflect current practices. • Monitor and report on key performance metrics to maintain high-quality service standards. • Collaborate cross-functionally to address technical challenges and improve processes.
2026-04-28T00:00:00Z

Information Technology, Support

Minneapolis, MN
onsite
Temporary / Contract
17 - 20 USD / Hourly
We are looking for a detail-oriented Hardware Management Support Analyst to support the delivery, upkeep, and recovery of employee technology across the organization in Golden Valley, Minnesota. This Long-term Contract position focuses on providing a dependable, service-driven experience by ensuring laptops and related equipment are prepared, assigned, maintained, and returned in alignment with company standards. The ideal candidate brings strong organizational skills, a customer-first mindset, and the ability to manage hardware requests efficiently while maintaining security and asset accuracy. Responsibilities: • Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement. • Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines. • Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity. • Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately. • Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable. • Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes. • Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience.
2026-04-24T00:00:00Z

Help Desk Support

Austin, TX
onsite
Temporary / Contract
22 - 30 USD / Hourly
Help Desk Support On-site | Austin, TX | Contract Robert Half is actively hiring a customer-focused Help Desk Support professional to deliver advanced technical assistance for end users across a distributed workforce. This Long-term Contract position is ideal for someone who can take ownership of escalated support issues, investigate technical problems thoroughly, and provide dependable service across devices, applications, and core IT systems. The role requires a strong balance of hands-on troubleshooting ability, clear communication, and a commitment to maintaining a smooth and secure user experience. Responsibilities:<ul><li>Own escalated support requests from frontline service desk staff and drive complex issues through to resolution.</li><li>Diagnose and resolve technical problems involving desktop and laptop hardware, operating systems, business applications, network connectivity, and user access.</li><li>Monitor incident and service request queues, ensuring tickets are addressed according to policy. </li><li>Set up, configure, maintain, and troubleshoot endpoint devices.</li><li>Support enterprise productivity and identity tools, including M365 and Active Directory. </li><li>Create and update support documentation, resolution notes, and knowledge articles to improve team efficiency and consistency.</li><li>Assist with employee onboarding and offboarding activities by preparing equipment and managing appropriate system access.</li></ul>
2026-04-24T00:00:00Z

Clinical Application Support Specialist

Albuquerque, NM
onsite
Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for a dedicated Clinical Application Support Specialist to serve as the vital link between clinical operations and technology. In this role, you will support, implement, and optimize clinical software systems to ensure that healthcare professionals have the tools they need to deliver safe, efficient, and high-quality care. This is a contract position based in Albuquerque, New Mexico, offering the opportunity to collaborate with clinicians, IT teams, and vendors in a dynamic healthcare environment. Responsibilities: • Troubleshoot and resolve complex issues related to clinical software systems and workflows. • Provide training to clinicians and staff on effective use of clinical applications. • Analyze current workflows and recommend enhancements to improve efficiency and accuracy. • Support provider documentation, dictation, and transcription processes to ensure seamless operations. • Conduct audits to verify data accuracy and ensure compliance with organizational standards. • Maintain up-to-date documentation and create training materials for clinical systems. • Collaborate with IT teams and software vendors to address issues, implement upgrades, and enhance system features. • Communicate system updates, planned downtimes, and resolutions to staff and leadership. • Offer onsite support through regular travel to healthcare facilities. • Participate in a 24/7 on-call rotation to provide timely assistance as needed.
2026-04-17T00:00:00Z

IT Support | Desktop | Hardware Technician

Postville, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Our growing client is seeking a customer-focused Tier 1 Helpdesk Analyst to serve as the first point of contact for technical support across the organization. In this role, you’ll handle day-to-day user issues, triage and resolve tickets efficiently, and escalate more complex matters while gaining hands-on exposure to modern infrastructure, cloud, security, and networking technologies. This is an excellent opportunity for someone looking to build a strong IT foundation while working alongside experienced engineers in a collaborative environment. Key Responsibilities<ul><li>Provide first-line technical support for end users, including printer issues, login problems, screen/display issues, and general workstation troubleshooting</li><li>Manage and resolve helpdesk tickets across multiple systems, ensuring timely updates and resolution</li><li>Support core IT platforms including Active Directory, Azure, Microsoft 365, and telephony systems</li><li>Perform user and device support using Entra ID (Azure AD) and Intune, including access, device enrollment, and basic policy troubleshooting</li><li>Troubleshoot and support Windows desktops and Windows Server environments</li><li>Assist with routine infrastructure tasks such as system reboots, backups, and basic maintenance</li><li>Provide initial support or exposure to Hyper‑V environments and SQL maintenance tasks, escalating as needed</li><li>Identify, assign, and escalate security-related tickets to the appropriate teams</li><li>Support and escalate network-related issues involving Cisco switches and Fortinet firewalls</li><li>Document incidents, resolutions, and procedures to improve response efficiency and knowledge sharing</li></ul>
2026-04-15T00:00:00Z