We are looking for an experienced administrative specialist to support senior leadership and the Cyber Services function in Sun Prairie, Wisconsin. This Long-term Contract position focuses on coordinating day-to-day operations, streamlining communication, and helping customer-facing initiatives run efficiently across a global team. The ideal candidate will bring strong organizational judgment, responsiveness, and the ability to manage multiple priorities while maintaining accurate records and effective stakeholder interactions.<br><br>Responsibilities:<br>• Coordinate administrative activities for senior leadership and the Cyber Services team, helping keep operational priorities organized and moving forward.<br>• Partner with operations stakeholders to track deadlines, monitor progress, and support execution of key initiatives and deliverables.<br>• Manage incoming requests and correspondence by reviewing, routing, and following up on inquiries from internal and external contacts in a timely manner.<br>• Oversee shared mailbox activity by categorizing messages, maintaining documentation, assigning ownership, and ensuring issues are closed with a clear audit trail.<br>• Support client onboarding activities, including appointment scheduling, eligibility confirmation, meeting updates, and communication with customers and internal teams.<br>• Administer webinar and education-related support tasks such as registration coordination, mailing list updates, and response handling for participant inquiries.<br>• Prepare reports, maintain records, and assist with operational documentation to support visibility, compliance, and informed decision-making.<br>• Help balance calendars, meeting logistics, and shifting business priorities for leadership and team members while maintaining strong service levels.
<p>We are seeking a professional and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional support to customers by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.</p>
We are looking for a detail-oriented Customer Service team member to join a service-focused team in Cortland, New York. This contract opportunity supports sales and operations by turning approved client quotes into accurate orders while maintaining compliance with internal quality and documentation standards. The role works closely with customers, account teams, and operational partners to keep orders moving smoothly, resolve account concerns, and deliver a dependable client experience.<br><br>Responsibilities:<br>• Review client-submitted paperwork for completeness and accuracy before entering orders into internal platforms.<br>• Convert approved quotations into active orders and ensure information is entered correctly across required business systems.<br>• Serve as a point of coordination among customers, account managers, and operations teams to support timely order handling.<br>• Investigate account-related questions and help resolve issues involving orders, billing, or client records.<br>• Maintain and update customer accounts, including support for both new account setup and ongoing account management.<br>• Use available financial and billing tools to assess account standing and support credit-related review processes.<br>• Create internal project records and prepare deposit invoices or related payment documentation as needed.<br>• Assist with invoice follow-up, intercompany coordination, and other administrative tasks that support sales and operations workflows.
We are looking for a customer-focused, detail-oriented logistics specialist to support shipping coordination and distribution activities for our team in Plano, Texas. This contract opportunity offers the potential for a long-term role and is ideal for someone who can balance service, accuracy, and timely execution while working across transportation and order-related processes. The person in this role will help ensure shipments move efficiently, documentation is handled properly, and customs-related needs are addressed with care.<br><br>Responsibilities:<br>• Coordinate outbound and inbound shipment activity to support smooth daily logistics operations.<br>• Work with internal teams, carriers, and service partners to arrange transportation and resolve delivery issues promptly.<br>• Monitor shipping schedules and update stakeholders on order status, delays, and completion timelines.<br>• Prepare and review freight, shipping, and customs-related documentation to maintain accuracy and compliance.<br>• Track distribution activity and follow up on exceptions to reduce disruption and improve customer satisfaction.<br>• Support logistics planning by organizing shipment details, confirming routing, and maintaining accurate records.<br>• Assist with issue resolution involving damaged, delayed, or missing shipments while providing attentive customer support.
<p>We are looking for a customer-focused, detail-oriented individual to join our team in Pennsylvania as a permanent Customer Service team member supporting insurance agent and service activities. This position blends client assistance, administrative coordination, and marketing support to help deliver a positive agency experience. The ideal candidate is organized, welcoming, and comfortable handling insurance-related documentation while assisting with policy quotes and day-to-day office needs.</p><p><br></p><p>Responsibilities:</p><p>• Review and organize insurance paperwork to ensure signatures, forms, and transaction details are complete and accurate.</p><p>• Assist with preparing and updating policy quotes, endorsements, and related customer service documentation.</p><p>• Coordinate client-related follow-up by assigning tasks within the agency system and helping the team stay on schedule.</p><p>• Support the agency’s online presence by planning social media content and helping execute marketing initiatives.</p><p>• Welcome visitors to the office and provide a welcoming first point of contact for clients and guests.</p><p>• Respond to customer questions and service requests with timely, courteous, and solution-oriented communication.</p>
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service.<br><br>Responsibilities:<br>• Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity.<br>• Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate.<br>• Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed.<br>• Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays.<br>• Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records.<br>• Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers.<br>• Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals.<br>• Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
We are looking for a detail-oriented Administrative Tax Support team member to join a collaborative team in Minnesota. This Long-term Contract position will assist tax and advisory staff by managing client records, preparing documentation, and helping keep tax-related workflows accurate and on schedule. The ideal candidate is organized, comfortable working across multiple systems, and able to handle sensitive information with care.<br><br>Responsibilities:<br>• Maintain and update client records in internal platforms, ensuring information is accurate, complete, and current.<br>• Review tax and financial documents for completeness and proper formatting before they move forward in the preparation or filing process.<br>• Organize, scan, copy, and file client materials in both digital and physical formats so documents remain secure and easy to access.<br>• Prepare and assemble completed tax return packages for delivery, confirming that all supporting paperwork is included.<br>• Retrieve client details and documentation for advisors and other team members to support research, follow-up, and issue resolution.<br>• Perform accuracy checks on records and returns by comparing current information with prior-year data and applicable filing guidelines.<br>• Assist with researching client questions related to tax documentation, account information, or financial service requests.<br>• Support electronic client correspondence and help prepare administrative materials needed by wealth advisors and tax professionals.
We are looking for an Administrative & Tax Support Specialist to join a collaborative accounting office in North Carolina. This contract opportunity is ideal for someone who enjoys keeping operations organized, supporting client-facing processes, and contributing to a collaborative team environment. In this role, you will help coordinate tax-related documentation, maintain accurate records, and provide dependable administrative support that keeps daily workflows moving efficiently.<br><br>Responsibilities:<br>• Welcome visitors, answer incoming calls, and handle front-desk activities to support smooth day-to-day office operations.<br>• Communicate with clients to request needed tax forms, clarify document needs, and help keep filing timelines on track.<br>• Collect, sort, scan, and upload client records into the appropriate digital platforms with a high level of accuracy.<br>• Maintain organized electronic files and verify that documentation is properly labeled, stored, and easy to retrieve.<br>• Use tools such as Gather and SafeSend to assist with the collection and delivery of tax-related documents.<br>• Prepare and organize materials within CCH Axcess so tax files are complete and ready for the preparation process.<br>• Review supporting paperwork to confirm required information has been received and categorized correctly before processing.<br>• Assist with annual reporting tasks and provide administrative help for ongoing client service needs.<br>• Contribute to office efficiency by supporting process improvements and adapting to technology updates as needed.
<p><strong>Contract Opportunity Through Robert Half</strong></p><p><strong>Make a Meaningful Impact Behind the Scenes</strong></p><p><br></p><p>Looking for an administrative role where your organization, professionalism, and people skills truly matter?</p><p><br></p><p>Robert Half is partnering with a respected organization seeking an Administrative Support Specialist to help keep day-to-day operations running smoothly during a busy season. This role is perfect for someone who enjoys variety in their day, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized experience for clients and visitors. While this opportunity is based within a funeral services organization, the role itself is centered on customer service, office administration, communication, and operational support. You'll be the person helping ensure important details don't get missed, visitors feel supported, and the office stays organized during times when professionalism and compassion matter most.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Serve as a primary point of contact for visitors, clients, vendors, and team members</li><li>Manage 20-30 daily phone calls and email inquiries</li><li>Schedule, coordinate, and track administrative activities</li><li>Scan, organize, and maintain confidential files and documentation</li><li>Support office projects and operational initiatives</li><li>Coordinate with vendors and internal departments to keep operations running efficiently</li><li>Maintain accurate records and databases</li><li>Provide exceptional customer service in a professional office environment</li></ul>
<p>We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle.</p><p><br></p><p>Responsibilities:</p><p>• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.</p><p>• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.</p><p>• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.</p><p>• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.</p><p>• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.</p><p>• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.</p><p>• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.</p>
<p>We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.</p><p>• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.</p><p>• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.</p><p>• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.</p><p>• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.</p><p>• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.</p><p>• Provide administrative support to sales activities by updating account details and assisting with order-related requests.</p><p>• Record customer feedback and recurring service concerns to help improve processes and overall service performance.</p>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, and chat</p><p>• Resolve issues and document outcomes in CRM systems</p><p>• Escalate complex issues to internal teams</p><p>• Identify service trends and improvement opportunities</p><p><br></p>
<p>We're seeking a hands-on <strong>IT Support Administrator</strong> to provide onsite technical support across multiple locations throughout the San Gabriel Valley and Northeast Los Angeles area. This role is ideal for someone who enjoys working directly with end users, troubleshooting technical issues, and supporting day-to-day IT operations across a multi-site environment.</p><p><br></p><p>Responsibilities</p><ul><li>Provide onsite technical support for users across multiple locations.</li><li>Install, configure, deploy, upgrade, and troubleshoot desktops, laptops, printers, mobile devices, and phones.</li><li>Respond to and resolve end-user support requests.</li><li>Troubleshoot hardware, software, network connectivity, and access issues.</li><li>Ensure reliable connectivity for workstations and peripheral devices.</li><li>Monitor, analyze, and resolve technical issues to minimize downtime.</li><li>Support workstation deployments, equipment rollouts, onboarding, and site technology projects.</li><li>Deliver exceptional customer service while partnering with IT team members and business users.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Sales Support team member to join a growing company in the Des Moines area. This Long-term Contract position focuses on accurate order and product data management while supporting customers and internal partners throughout inventory-related activities. The ideal candidate will be organized, detail-oriented and have excellent computer skills. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain product, order, and inventory information with a high level of accuracy across company systems.</p><p>• Coordinate with customers and internal teams to support the movement of inventory into and out of the system.</p><p>• Respond to customer questions and provide timely assistance related to orders, product details, and account support needs.</p><p>• Track open items through completion and ensure follow-up actions are handled promptly and thoroughly.</p><p>• Support post-sales activities by helping process updates, changes, and routine documentation tied to customer orders.</p><p><br></p><p>Please apply today through our Robert Half website or call 515.706.4974 with any questions! </p>
We are looking for a detail-oriented Sales Support specialist to join a team in a contract-to-permanent capacity. This position plays a key role in keeping sales operations organized by coordinating order activity, supporting internal partners, and ensuring accurate documentation throughout the sales process. The ideal candidate is comfortable handling administrative tasks, managing multiple priorities, and working closely with sales and operations teams in a fully onsite environment.<br><br>Responsibilities:<br>• Manage incoming orders from initial quote conversion through final invoicing, ensuring accuracy at each stage.<br>• Partner closely with sales representatives and administrative staff to support smooth internal order fulfillment.<br>• Process sales documentation in internal systems, including updating quotes, creating sales orders, and completing billing steps.<br>• Handle credit card transactions and distribute invoices to customers in a timely manner.<br>• Prepare and share operational and sales-related reports with leadership as needed.<br>• Coordinate with cross-functional departments to resolve order issues and maintain workflow efficiency.<br>• Perform general administrative support tasks that help the broader team stay organized and responsive.<br>• Maintain accurate records and monitor order status to support dependable post-sales service.
We are looking for a driven Sales Support specialist to join a wholesale distribution team in Greer, South Carolina. This Contract to permanent opportunity is well suited for someone who enjoys building interest with prospective clients, maintaining organized outreach efforts, and helping move new business conversations forward. The role blends lead follow-up, proactive prospecting, and accurate record management to support continued sales growth.<br><br>Responsibilities:<br>• Reach out to prospective menu clients to introduce product offerings and build interest through consistent outbound communication.<br>• Prepare and send sample packets to potential customers, then manage follow-up conversations until a clear buying decision is reached.<br>• Record interactions, updates, and next steps in the company system to keep prospect information current and actionable.<br>• Schedule future outreach activities and maintain an organized pipeline of leads, callbacks, and sales opportunities.<br>• Work through existing leads provided by the business while also identifying and engaging new prospects independently.<br>• Support inbound and outbound sales efforts by responding promptly to inquiries and helping advance opportunities through the sales process.
<p>We are looking for a Customer Support Coordinator for one of our Robert Half clients. This role plays a pivotal role in ensuring exceptional customer experiences by managing domestic and international orders, maintaining accurate customer profiles, and facilitating communication between distributors, customers, and internal teams. Leveraging advanced proficiency in Microsoft Office Suite, alongside ERP systems. The is a long-term contract opportunity that focuses on efficient order processing, inventory management, and issue resolution.</p><p><br></p><p><u>Responsibilities: </u></p><p> Provide secondary phone support as needed, in alignment with the Customer Support Administrative Manager, who serves as the first point of contact.</p><p>· Support distributors from order entry through shipment pick-up, maintaining professional relationships with buyers and customers.</p><p>· Maintain accuracy of order‑related customer data in coordination with the Customer Support Administrative Manager to ensure consistency across ERP systems.</p><p>· Partner with the Customer Support Administrative Manager to resolve discrepancies in customer profiles (such as duplicate or incomplete information) distributor details, and account‑related documentation.</p><p>· Confirm orders with distributors and chains, with the appropriate Sales Manager before processing. This includes ensuring timely updates, order confirmations, and tracking information to internal and external customers.</p><p>· Analyze and follow up on open orders and back orders; communicate with Shipping to ensure timely fulfillment.</p><p>· Manage inbound phone communication, respond to routine inquiries, and direct calls to the appropriate team members in a timely manner.</p><p>· Coordinate schedules, appointments, and calendar updates to support smooth day-to-day operations across the team.</p><p>· Maintain organized tracking of tasks, follow-ups, and scheduling priorities to help ensure deadlines are met.</p><p>· Use NetSuite and related office tools to enter information, update records, and support administrative workflows.</p><p>· Assist with operational processes and office procedures, including updates tied to workflow or system-related changes when required.</p>
<p>We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.</p><p>• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.</p><p>• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.</p><p>• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.</p><p>• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.</p><p>• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.</p><p>• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.</p><p>• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.</p><p>• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.</p><p>• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.</p>
<p>A growing manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul><p><br></p>
<p>A growing technology services organization is seeking an experienced IT Operations Technician to serve as the primary onsite technical resource for multiple business locations in the Casa Grande area. This highly visible role combines hands-on desktop support, network administration, infrastructure projects, and audiovisual technology support.</p><p>The ideal candidate enjoys working directly with end users, thrives in dynamic environments, and can independently troubleshoot, resolve, and manage a wide range of technical challenges. This position offers the opportunity to be the face of IT for local operations while collaborating closely with a centralized technical team. </p><p>What You'll Do</p><p>End User & Technical Support</p><ul><li>Provide Tier I and Tier II technical support for hardware, software, and connectivity issues.</li><li>Deliver exceptional onsite customer service and maintain strong relationships with end users.</li><li>Troubleshoot desktops, laptops, mobile devices, printers, and peripheral equipment.</li><li>Document incidents, resolutions, and technical procedures within the ticketing system.</li><li>Escalate complex issues to senior technical teams when appropriate.</li><li>Support employee onboarding and offboarding, including workstation setup and equipment recovery. </li></ul><p>Network & Infrastructure Support</p><ul><li>Install, configure, and maintain network equipment including switches, routers, firewalls, and wireless access points.</li><li>Troubleshoot LAN, WAN, VPN, DNS, DHCP, VLAN, and wireless networking issues.</li><li>Perform structured cabling, rack-and-stack installations, and infrastructure deployments.</li><li>Maintain network documentation, asset inventories, and site diagrams.</li><li>Assist with technology rollouts, hardware refreshes, and infrastructure projects.</li></ul><p>Collaboration & AV Technology</p><ul><li>Support conference room technology and video conferencing platforms such as Microsoft Teams Rooms.</li><li>Configure and troubleshoot displays, cameras, microphones, and audio systems.</li><li>Ensure meeting spaces are operational and ready for executive and team meetings.</li><li>Respond quickly to critical AV issues impacting business operations.</li></ul><p><br></p>
<p>We are looking for a <strong>2nd shift (2pm-11pm) Bilingual Spanish Customer Service Representative</strong> to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who enjoys assisting customers, resolving service concerns, and communicating product information with accuracy and professionalism. In this role, you will support inbound customer interactions, document issues thoroughly, and help drive a positive service experience while meeting established performance standards. </p><p><br></p><p>Responsibilities:</p><p>• Assist customers by documenting service concerns and creating detailed support tickets for follow-up and resolution.</p><p>• Provide clear guidance on available products, service features, pricing, and applicable fees so customers can make informed decisions.</p><p>• Use customer service platforms and internal tools efficiently to review accounts, update records, and complete service requests during interactions.</p><p>• Address routine customer questions by following established procedures and escalating issues when additional guidance is needed.</p><p>• Meet department expectations for service quality, accuracy, productivity, and call center performance measures.</p><p>• Encourage customers to use digital and self-service resources that improve convenience and reduce the need for repeat contact.</p><p>• Share information about current promotions, new offerings, and upgraded solutions that may benefit the customer.</p><p>• Prepare rate quotes and explain prepay options to help customers evaluate available payment choices.</p><p>• Perform additional service and administrative tasks as assigned to support team operations.</p>
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records.<br>• Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance.<br>• Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date.<br>• Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders.<br>• Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy.<br>• Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions.<br>• Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions.<br>• Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
<p>Join a growing team where your attention to detail and organizational skills make a direct impact. We're seeking a reliable and customer-focused <strong>DMV Services Clerk</strong> to support vehicle title and registration processes in a fast-paced, collaborative environment. This is an excellent opportunity for someone who enjoys administrative work, problem-solving, and keeping critical transactions moving efficiently.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Serve as a key liaison with DMV offices to obtain updates, verify requirements, and ensure timely processing of title and registration transactions.</li><li>Review, prepare, scan, and maintain accurate documentation related to vehicle titles, registrations, and supporting records.</li><li>Document account activity, enter detailed notes, and maintain accurate status updates within internal systems.</li><li>Track outstanding items and proactively follow up to resolve pending title and registration issues.</li><li>Research fees, corrections, and documentation requirements to ensure compliance and accuracy.</li><li>Coordinate with internal teams and external parties to obtain missing information and successfully close accounts.</li><li>Support onboarding and training efforts by helping new team members learn departmental procedures and best practices.</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to join a construction services team in Ohio. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing service-related inquiries, and supporting order processing in a fast-paced onsite environment. In this role, you will communicate with customers and coordinate information related to service, shipping updates, and general support requests. The position includes a structured onboarding program with classroom training followed by guided hands-on learning.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a steady volume of inbound customer calls and provide attentive assistance with service-related questions.</p><p>• Place outbound calls as needed to confirm details, follow up on requests, or share updates with customers.</p><p>• Support customers by addressing concerns related to garage door service and directing issues to the appropriate team members.</p><p>• Enter and update customer orders accurately while maintaining complete and organized records.</p><p>• Provide shipment status information and answer questions regarding order progress and delivery details.</p><p>• Coordinate service requests and ensure customer needs are documented clearly for technicians and internal teams.</p><p>• Use Microsoft Outlook and Excel to manage communication, track information, and support daily administrative tasks.</p><p>• Participate in classroom training and side-by-side shadowing to build product knowledge and service proficiency.</p>
We are looking for a Customer Service Representative to support daily customer interactions for a Long-term Contract position based in Victor, New York. In this role, you will handle incoming inquiries, provide timely assistance, and ensure accurate information is captured during each customer exchange. The ideal candidate is comfortable working in a call center environment, communicates clearly, and maintains a strong focus on service quality and efficiency.<br><br>Responsibilities:<br>• Respond to inbound customer calls with professionalism and provide helpful, solution-focused support.<br>• Assist customers with order entry and updates while ensuring all details are recorded accurately.<br>• Handle service-related questions and follow through to resolution in a timely manner.<br>• Make outbound calls when needed to gather information, confirm requests, or provide status updates.<br>• Enter customer and transaction data into internal systems with a high level of accuracy.<br>• Address a variety of customer concerns while maintaining a courteous and positive experience.<br>• Document call activity, customer needs, and outcomes thoroughly for tracking and follow-up.<br>• Work collaboratively with team members to meet service expectations and maintain efficient call flow.