<p>National immigration law firm has an immediate opening for an entry level Legal Assistant! This Legal Assistant will perform challenging, substantive legal work with a focus on preparing immigration applications. The firm provides comprehensive training and support to ensure your success, including ongoing workshops, legal practice meetings, and a client service team structure that facilitates mentoring from senior professionals. This is a great opportunity for individuals looking to build a rewarding career in immigration law and the legal field. This Legal Assistant must be able to work on-site full-time in San Jose, CA. The ideal candidate will be a recent college graduate or have 1-2+ years of experience working in an administrative capacity.</p><p><br></p><p><u>Responsibilities:</u></p><p><br></p><ul><li>Organize and maintain legal documents detailing eligibility for visa classification.</li><li>Handle clerical tasks such as copying, printing, and scanning documents.</li><li>Create electronic and physical client files for efficient case management.</li><li>Track and monitor the status of immigration cases, ensuring timely updates.</li><li>Circulate incoming mail according to specified procedures.</li><li>Learn to analyze case documents and prepare immigration applications for filing.</li><li>Draft specialized support letters detailing eligibility for visa classification and other immigration benefits.</li><li>Interface with corporate representatives and foreign nationals.</li><li>Participate in legal practice meetings and alerts for updates on current events, advanced topics, and client relationship building skills.</li><li>Projects as assigned.</li></ul><p><br></p>
<p>40,000 - 60,000</p><p><br></p><p>benefits:</p><ul><li>Paid holidays</li><li>Paid time off </li></ul><p><strong>Responsibilities</strong></p><ul><li>Manage phone calls, emails, and correspondence.</li><li>Schedule meetings and maintain calendars.</li><li>Prepare and process invoices, expense reports, and purchase orders.</li><li>Assist with bookkeeping tasks using QuickBooks (preferred).</li><li>Maintain accurate records and filing systems.</li><li>Support team with general administrative tasks.</li></ul><p><br></p>
<p>Reputable personal injury firm is seeking an experienced and compassionate Case Manager to join their team. This position is ideal for someone with a strong background in personal injury law who thrives in a fast-paced environment and is committed to delivering exceptional client service. As a key member of our legal team, you will play a vital role in managing cases, communicating with clients, and supporting attorneys to ensure successful outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct initial interviews with prospective clients to gather relevant case information.</p><p>• Request, review, and organize medical records related to client cases.</p><p>• Maintain consistent communication with insurance companies, medical providers, and clients to provide updates and address inquiries.</p><p>• Draft and send correspondence letters to clients, insurance companies, and healthcare providers.</p><p>• Collaborate closely with attorneys to review case status and develop strategies.</p><p>• Perform investigative tasks related to claims and pre-litigation case work.</p><p>• Manage administrative duties such as faxing, filing, and copying to support case management.</p><p>• Oversee and prioritize a substantial caseload while ensuring accuracy and timeliness.</p><p>• Assist staff and team members with various tasks, ensuring seamless workflow and collaboration.</p><p>• Utilize software tools, including Microsoft Word and Excel, to maintain organized records and documentation.</p>
<p><strong>About the Role:</strong></p><p>We are seeking a highly organized and proactive Administrative Coordinator to join our clients team. This role is critical in supporting recruitment efforts and requires someone who thrives in a fast-paced environment, can manage multiple priorities, and works independently with confidence.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Excel Management:</strong> Create and maintain detailed spreadsheets to track multiple staff allowances.</li><li><strong>Travel Coordination:</strong> Arrange travel for physicians during interview processes, ensuring smooth logistics.</li><li><strong>Scheduling:</strong> Organize and support interviews across various departments, managing calendars and confirmations.</li><li><strong>Reference Checks:</strong> Initiate and manage reference verification for candidates.</li><li><strong>Task Ownership:</strong> Take assigned tasks and execute them independently with minimal oversight.</li></ul><p><br></p>
We are looking for a highly organized and detail-oriented Property Management Assistant to join our team in Cincinnati, Ohio. In this part-time role, you will provide essential administrative support to ensure smooth operations across tenant relations and property management tasks. This is a long-term contract position, offering an opportunity to contribute your skills to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Assist in drafting and distributing notice letters and other tenant communications.<br>• Manage purchase orders and ensure accurate record-keeping.<br>• Provide administrative support for property management operations, including tenant inquiries and maintenance coordination.<br>• Handle inbound calls professionally and address tenant concerns or redirect appropriately.<br>• Perform data entry tasks to maintain accurate property management records.<br>• Collaborate with team members to support day-to-day operations and resolve issues efficiently.<br>• Ensure compliance with property management policies and procedures through diligent documentation.<br>• Utilize Yardi software to manage property-related data and streamline processes.<br>• Support receptionist duties, including greeting visitors and managing office correspondence.
<p>We are looking for a highly experienced Senior Administrative Assistant to join our team in San Diego, California. This is a Contract to permanent position offering the opportunity to work in a dynamic environment within the healthcare industry. The ideal candidate will bring exceptional organizational skills, professionalism, and the ability to manage multiple tasks with precision and confidentiality.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage calendars and schedules for executives, ensuring appointments and meetings are efficiently coordinated.</p><p>• Assist various departments with administrative tasks, including construction logs, chargebacks, and vendor receipt reconciliation.</p><p>• Handle purchase orders and obtain necessary approvals, contributing to light accounting processes.</p><p>• Maintain inventory and oversee supply ordering for the corporate office, including kitchen stocking.</p><p>• Coordinate domestic travel arrangements for executive directors and assist with planning tele-events and quarterly or biannual events.</p><p>• Support special events by managing reservations and preparing invoices for interior designers.</p><p>• Provide executive assistance to the leadership team, ensuring smooth operations and adherence to company regulations.</p><p>• Represent the corporate office with professionalism, interacting effectively with diverse personalities.</p><p>• Work independently to manage multiple ongoing projects while maintaining confidentiality.</p><p>• Facilitate conference calls and meetings, ensuring effective communication and preparation.</p>
<p>We are seeking a detail-oriented Legal Secretary to provide essential administrative and clerical support to our legal team. The ideal candidate will demonstrate professionalism, excellent organizational skills, and the ability to manage confidential information efficiently. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. If you are interested in this opportunity, please call us at 808-531-0800 to learn more and apply. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, proofread, and process legal documents and correspondence in a timely manner</li><li>Maintain and organize physical and electronic case files, including pleadings, discovery documents, and client records</li><li>Schedule meetings, court dates, depositions, and maintain attorneys’ calendars</li><li>Answer, screen, and direct phone calls and emails professionally</li><li>Coordinate delivery and filing of legal documents with courts and other parties</li><li>Assist attorneys with time entry, billing, and expense reporting</li><li>Conduct basic research and gather information as requested by attorneys and staff</li><li>Provide excellent customer service to clients, court staff, and vendors</li><li>Perform general administrative tasks, such as copying, scanning, and filing</li></ul><p><br></p>
<p>We are looking for an experienced Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will be responsible for managing customer accounts, ensuring timely payments, and minimizing outstanding balances. This role requires a proactive individual with expertise in B2B collections and familiarity with large ERP systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts to ensure prompt collection of outstanding balances.</p><p>• Record and monitor collection activities within Oracle, maintaining accuracy and compliance.</p><p>• Investigate and resolve issues related to billing discrepancies, payment shortfalls, and disputes.</p><p>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address customer concerns.</p><p>• Prepare aging reports, analyze account trends, and deliver updates to management on collection progress.</p><p>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.</p><p>• Maintain strong customer relationships while enforcing company payment policies and terms.</p>
We are looking for a detail-oriented Patient Registration Processor to join our team in Syracuse, New York. As part of the healthcare industry, this role requires accuracy, professionalism, and a commitment to delivering excellent service to patients and staff. This is a long-term contract position offering an opportunity to contribute to an essential function within a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and scan patient information into the system to ensure records are precise and complete.<br>• Manage patient registration processes, ensuring all necessary data and documentation are collected and verified.<br>• Apply medical coding standards, such as ORG-10, to determine and confirm medical necessity.<br>• Maintain and organize requisition records in compliance with organizational policies.<br>• Assist with other administrative tasks and duties as required to support the department.<br>• Communicate effectively and professionally with patients and healthcare staff to address inquiries and resolve issues.<br>• Utilize computer systems and applications for patient registration, billing, and order entry.<br>• Adapt to high-volume workloads and navigate a dynamic work environment efficiently.<br>• Ensure compliance with healthcare regulations and organizational standards in all activities.<br>• Uphold a high standard of accuracy and attention to detail in all tasks performed.
We are looking for a reliable Front Desk Coordinator to join our team in Oakwood, Ohio. In this contract position, you will serve as the first point of contact for clients and visitors, ensuring a welcoming and attentive experience. Your role will involve managing a range of administrative and receptionist tasks to support daily operations.<br><br>Responsibilities:<br>• Greet and assist visitors with courtesy and a friendly demeanor.<br>• Handle incoming calls through a multi-line phone system efficiently and direct them to the appropriate departments.<br>• Manage switchboard operations, ensuring smooth communication flow within the office.<br>• Provide concierge services, addressing inquiries and offering assistance as needed.<br>• Maintain accurate records of visitor logs and appointments.<br>• Support administrative tasks such as scheduling and correspondence.<br>• Ensure the front desk area is organized and presentable at all times.<br>• Collaborate with internal staff to facilitate seamless office operations.<br>• Uphold confidentiality and security protocols when handling sensitive information.
<p>We are looking for a dedicated Department Assistant Receptionist to join our team in Fern Park, Florida. This role involves providing exceptional administrative and clerical support, ensuring smooth daily operations, and delivering excellent customer service. As a vital part of our activity center, you will handle a variety of tasks with attention to detail and professionalism. This is a long-term contract position that offers stability and growth opportunities.</p><p><strong>Hours:</strong> 9:00 AM – 2:00 PM (5 hours daily)</p><p><strong>Responsibilities:</strong></p><ul><li>Answer phones and greet visitors in a professional manner</li><li>Perform word processing, typing, copying, and faxing</li><li>Maintain calendars and schedule meetings</li><li>Coordinate travel arrangements, lunch orders, RSVPs, and mail delivery</li><li>Track expenses and attendance records</li><li>Maintain office cleanliness and organization, including opening/closing tasks</li><li>Monitor and restock office supplies and printer needs</li><li>Coordinate building and equipment maintenance</li><li>Set up and tear down for on-site events</li><li>Provide support to SLT-level executives and below</li><li>May supervise junior clerical staff as needed</li></ul><p><br></p>
<p>We are looking for a dedicated Office Administrator/Employee Engagement Specialist to join our team in Houston, Texas. In this role, you will be responsible for supporting key HR functions, including employee relations, onboarding, and administrative operations, within a detail-oriented services environment. This position requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently while maintaining a high level of integrity.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support for HR operations, including maintaining personnel records and ensuring compliance with company policies.</p><p>• Assist with onboarding processes to integrate new employees seamlessly into the organization.</p><p>• Oversee timekeeping and payroll-related tasks to ensure compliance with wage and hour regulations.</p><p>• Coordinate employee relations activities, including performance evaluations and resolving workplace concerns.</p><p>• Collaborate with leadership to implement HR initiatives and support strategic goals.</p><p>• Manage event planning for office-wide celebrations and community engagement programs.</p><p>• Support hiring processes by conducting background checks and assisting with recruitment efforts.</p><p>• Ensure confidentiality and proper handling of sensitive employee information.</p><p>• Utilize HRIS systems to maintain accurate data and generate reports as needed.</p><p>• Partner with managers to deliver training and development opportunities for staff.</p>
<p>seeking a motivated and detail-oriented Administrative & Accounting Assistant to join our team. This role combines traditional administrative support with accounting assistant responsibilities, providing essential support to our operations, accounting, and project management teams. The ideal candidate will be proactive, organized, and comfortable handling both financial documentation and day-to-day office functions in a fast-paced construction environment.</p><p>Key Responsibilities</p><p>Administrative & Office Support</p><p>• Retrieve and distribute mail from the PO Box</p><p>• Monitor voicemail inbox; triage and forward messages to appropriate staff</p><p>• Order and maintain office and kitchen supplies (weekly or as needed)</p><p>• Coordinate and assist with office-wide mailings (FedEx, USPS, mass distributions)</p><p>• Oversee onboarding logistics for new hires, including distributing apparel, and coordinating technology setup (iPads, covers, stylus pens, etc.)</p><p>• Serve as a liaison for internal tech support; maintain equipment such as copiers, printers, and plotters</p><p>• Coordinate the ordering and proofing of company apparel and marketing materials</p><p>Accounting & Project Support</p><p>• Assist with accounts payable processes and credit card receipt reconciliation</p><p>• Gather, organize, and assemble invoices for residential billing packets</p><p>• Generate and track monthly lien waivers for residential projects</p><p>• Proofread, format, and edit AIA subcontracts for accuracy and consistency</p><p>• Track and enter new vendor packets into Sage accounting system</p><p>• Obtain, monitor, and update certificates of insurance for office and subcontractors; send monthly reports on expired policies</p><p><br></p><p><br></p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127</u></em></strong></p>
<p>Advance your career with our team as a Medical Collections Specialist for an organization in Minneapolis, MN. In this role, you will play a critical part in achieving account resolution and facilitating positive patient financial experiences within a leading healthcare organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact patients and insurance providers to secure payment on outstanding medical accounts</li><li>Review and manage aging reports, prioritizing collection activity on delinquent accounts</li><li>Research and resolve billing discrepancies, validating insurance eligibility and benefits</li><li>Negotiate payment arrangements with empathy and professionalism</li><li>Maintain accurate, confidential records of all collection efforts in company systems</li><li>Ensure adherence to federal, state, and organizational compliance standards</li></ul><p><br></p>
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Austin, Texas. This contract position involves providing essential administrative support. The ideal candidate will play a pivotal role in ensuring smooth day-to-day operations through accurate data entry and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Perform precise data entry tasks, ensuring accuracy and efficiency in all documentation.</p><p>• Collaborate with team members to support office operations and special projects.</p><p>• Maintain and update records and files to ensure organizational compliance.</p><p>• Assist in preparing reports as needed.</p><p>• Coordinate and manage office supplies and inventory to support daily functions.</p><p>• Perform general administrative tasks, including correspondence and scheduling.</p>
<p>Robert Half is looking for a detail-oriented Administrative Assistant to provide essential support to our client's team in the Philadelphia area. This Administrative Assistant role involves managing a variety of administrative tasks to ensure smooth operations and efficient workflow. The ideal Administrative Assistant candidate will excel in organizational skills, demonstrate discretion in handling sensitive information, and contribute to a positive work environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Coordinate schedules, organize meetings, and oversee travel arrangements for team members.</li><li>Uphold confidentiality in handling all sensitive business matters.</li><li>Monitor and manage expense reports and time tracking for Directors.</li><li>Deliver administrative support to management, including document preparation and correspondence.</li><li>Assist in planning and executing employee engagement initiatives to enhance workplace culture.</li><li>Maintain both digital and physical filing systems to ensure easy access and organization.</li><li>Draft and compile reports, memos, and other written materials as required.</li><li>Utilize technology and video conferencing tools to support daily operations efficiently.</li></ul>
<p>We are currently seeking a <strong>Part-Time Receptionist</strong> to join our team at an activity center in Sarasota, FL. The <strong>Part-Time Receptionist</strong> will be responsible for providing a wide range of clerical and administrative support. As a <strong>Part-Time Receptionist</strong>, you will be the face of our center, playing a key role in ensuring a welcoming environment for guests and a smooth workflow for staff.</p><p><br></p><p><strong>Schedule:</strong> 7 Hours a Day / 3 times a Week</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming telephone calls and route them appropriately</li><li>Greet and assist visitors upon arrival</li><li>Maintain calendars, schedule meetings, and set up appointments</li><li>Type and proofread documents, reports, and correspondence</li><li>Manage travel arrangements, including booking and itineraries</li><li>Track office expenses and staff attendance</li><li>Copy, fax, and file documents as needed</li><li>Coordinate facility and equipment maintenance</li><li>Manage office cleanliness and supply organization</li><li>Open and close the office as needed</li><li>Set up and take down events hosted at the activity center</li><li>Support senior-level executives and administrative staff</li></ul>
<p>We are looking for a detail-oriented Human Resources (HR) Assistant to join our team on a contract basis in Stamford, Connecticut. This role focuses on supporting the hiring process and maintaining accurate records while ensuring timely communication with previous employers. If you thrive in a fast-paced environment and have a passion for organization, this could be the perfect opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Scan and organize hiring-related forms to ensure proper documentation and accessibility.</p><p>• Track and compile responses from previous employers regarding candidates' work history.</p><p>• Conduct follow-up calls to past employers to obtain required information and document outcomes.</p><p>• Manage over 100 hiring-related packets, each containing details from 1 to 12 previous employers.</p><p>• Ensure all deadlines for hiring documentation are met by maintaining a structured and efficient workflow.</p>
<p>Our client, a respected nonprofit organization in Chula Vista, CA, is seeking a Senior Administrative Assistant to support their leadership team and daily operations. This is a rewarding opportunity for an experienced administrative professional who is passionate about community service and thrives in a fast-paced, mission-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide high-level administrative support to executives and department heads, including managing complex calendars, scheduling meetings, and arranging travel.</li><li>Prepare, proofread, and edit correspondence, reports, and presentations.</li><li>Serve as a liaison between internal teams, volunteers, partners, and stakeholders.</li><li>Manage sensitive information with the utmost confidentiality and professionalism.</li><li>Coordinate special projects and events, ensuring all details are handled efficiently.</li><li>Oversee office operations and support the implementation of process improvements.</li><li>Assist with budgeting and expense reporting tasks as needed.</li><li>Maintain organized records and files, both physical and digital.</li></ul><p><br></p>
<p><em>The salary range for this position is $70,000 - $80,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Review, verify, and process vendor invoices and debit memos for accuracy and proper authorization.</li><li>Match invoices with purchase orders and receiving documents prior to payment.</li><li>Code and enter invoices into the accounting system in accordance with company policies.</li><li>Maintain organized vendor files, ensuring W-9s, terms, and contact information are current.</li><li>Reconcile vendor statements and resolve invoice discrepancies or missing documentation.</li><li>Prepare weekly payment runs (checks and ACH) and submit for approval.</li><li>Support month-end closing activities, including bank reconciliations, account reconciliations and accrual entries.</li><li>Assist with credit card reconciliations, expense reports, and petty cash.</li><li>Generate and maintain the Accounts Payable Aging Report; communicate payment priorities.</li><li>Assist with various year-end accounting functions.</li><li>Provide backup to various accounts receivable duties as needed.</li><li>Provide administrative support to the Finance Department as needed.</li><li>Provide assistance with various office duties (supplies, maintaining files, etc.)</li></ul><p><br></p><p><br></p>
<p>Robert Half is searching for a Litigation Legal Assistant to join a wonderful firm in Milwaukee, Wisconsin. This role is key in providing comprehensive legal administrative support, including preparing and proofreading legal documents, maintaining electronic files, and managing client relations. The Legal Assistant will also be responsible for managing the calendar schedules of attorneys and assisting in various administrative duties within the law firm.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Accurately preparing and proofreading legal documents to ensure their readiness for client use.</li><li>Taking charge of electronic file maintenance to ensure easy access and retrieval of documents.</li><li>Managing the intake process of clients, ensuring all necessary paperwork and information are collected.</li><li>Handling the calendar management for attorneys, scheduling meetings, appointments, and court appearances as required.</li><li>Providing comprehensive administrative support to timekeepers to assist in their daily tasks.</li><li>Utilizing Case Management Software effectively for efficient case handling.</li><li>Performing billing functions as needed, ensuring accuracy and timeliness.</li><li>Ensuring smooth communication and maintaining good relations with clients.</li><li>Coordinating schedules within the team to ensure efficient workflow.</li></ul><p><br></p>
<p><strong>HR Specialist – Onboarding</strong></p><p><strong>Contract | Hybrid Flexibility | Cedar Rapids, Iowa</strong></p><p>Robert Half is seeking a detail-oriented <strong>HR Specialist</strong> for a contract role supporting new hire onboarding at our Cedar Rapids, Iowa location. This opportunity offers <strong>hybrid flexibility</strong> and the chance to make a meaningful impact on our talent acquisition process.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and monitor all aspects of new hire onboarding, including initiating and tracking background checks, drug screens, and I-9 verifications</li><li>Accurately collect, review, and submit required documentation from candidates, ensuring compliance with legal and company requirements</li><li>Set up employee badges and coordinate with IT/Security for system access and facility entry</li><li>Maintain comprehensive candidate tracking spreadsheets in Excel, consistently updating status from offer extended to start date</li><li>Liaise between candidates, hiring managers, and vendors to communicate onboarding steps, resolve issues, and facilitate a seamless experience</li><li>Schedule and confirm onboarding appointments, orientation sessions, and day one logistics</li><li>Audit onboarding files to ensure completeness, accuracy, and confidentiality</li><li>Respond promptly to candidate and stakeholder questions on onboarding processes</li><li>Proactively identify opportunities to improve onboarding workflows and increase efficiency</li><li>Support HR team with reporting, process documentation, and special projects as assigned</li></ul><p><strong>Why Robert Half?</strong></p><ul><li><strong>Contract role</strong> with a respected leader in professional talent solutions</li><li><strong>Hybrid work schedule</strong> for optimal balance</li><li>Opportunity to develop core HR skills in an evolving, supportive team environment</li></ul><p><br></p>
<p>Robert Half Permanent Placement is seeking an experienced and detail-oriented <strong>Corporate Paralegal</strong> to join our team in <strong>Providence, RI.</strong> This role provides essential legal and administrative support to ensure the smooth operation of corporate legal processes. The ideal candidate will have strong organizational skills, excellent communication abilities, and a commitment to maintaining the highest professional standards.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with attorneys, clients, and stakeholders to review and manage legal cases or projects.</li><li>Organize and maintain corporate records, including resolutions, board changes, and annual filings.</li><li>Facilitate collection and management of board and committee signatures for legal documents.</li><li>Draft and file documents for the formation of new corporate entities and ensure regulatory compliance.</li><li>Manage and update the intellectual property portfolio to safeguard company assets.</li><li>Develop and implement corporate policies, templates, and related documents.</li><li>Provide contract support for corporate agreements (e.g., NDAs, contractor agreements).</li><li>Assist with administrative tasks related to corporate restructurings, including mergers, dissolutions, and formations.</li><li>Support the legal team on special projects and strategic initiatives.</li><li>Oversee the contract lifecycle, including planning, negotiation, and execution processes.</li></ul>
<p>We are seeking a skilled <strong>Application Support Engineer</strong> with hands-on experience in <strong>Salesforce</strong>, <strong>Oracle</strong>, or similar enterprise application environments. This role focuses on supporting, troubleshooting, and optimizing the applications that power our organization. You will work closely with end users, technical teams, and vendors to resolve issues, ensure system stability, and maintain seamless application functionality across business units.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/Tier 3 support for enterprise applications, including Salesforce, Oracle Cloud, SIS platforms, or third-party integrated systems</li><li>Diagnose and resolve application issues involving configuration, workflows, permissions, integrations, and system performance</li><li>Collaborate with cross-functional teams to support and enhance system functionality</li><li>Monitor and maintain data integrity, perform routine audits, and participate in cleanup initiatives</li><li>Work with APIs, middleware tools, or integration platforms to troubleshoot system-to-system communication</li><li>Assist with application upgrades, patching cycles, and regression testing</li><li>Support the creation, modification, and maintenance of automations, workflows, and forms in Salesforce, Oracle, or related systems</li><li>Document support processes, troubleshooting steps, known issues, and application configurations</li><li>Communicate updates, issues, and timelines to stakeholders in a clear and professional manner</li><li>Participate in ongoing improvements to application performance, user experience, and reliability</li></ul><p><br></p>
<p>The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank’s digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.</p><ul><li>Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards.</li><li>Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements.</li><li>Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing.</li><li>Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support.</li><li>Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams.</li><li>Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols.</li><li>Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions.</li><li>Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.</li></ul><p><br></p>
