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4 results for Collections Specialist in Aliso Viejo, CA

Collections Specialist

Tustin, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
Our company is seeking an energetic and detail-oriented High-Volume Collections Specialist comfortable working in a fast-paced call center environment. The ideal candidate will be responsible for managing a high volume of outbound and inbound collection calls to recover outstanding receivables while delivering excellent customer service. Key Responsibilities: Make a high number of outbound calls daily to customers with past-due accounts. Receive inbound calls and provide solutions to resolve delinquent accounts. Negotiate payment arrangements and settlements within approved guidelines. Update customer account information accurately in the collections system. Follow up on payment commitments and document all interactions. Meet or exceed weekly and monthly collection goals and quotas. Collaborate with team members and other departments as needed. Escalate unresolved accounts according to company policy. Maintain compliance with federal, state, and company collection policies and standards. Provide a positive customer experience, demonstrating empathy and professionalism. Requirements: Previous experience in high-volume collections, call center, or related customer service area. Strong communication, negotiation, and interpersonal skills. Ability to multi-task, prioritize, and work efficiently in a high-pressure environment. Proficient with basic computer applications (MS Office Suite, collection/accounting software). Detail-oriented and organized. Comfortable working with call center metrics and performance goals. High school diploma or equivalent required; additional education or training in collections or finance is a plus.
2026-06-19T00:00:00Z

Collections

Irvine, CA
onsite
Temporary / Contract
22 - 29 USD / Hourly
Are you a collections professional who excels at balancing customer service with results? Do you enjoy solving problems, building relationships, and helping customers navigate challenging situations? If so, we have an exciting opportunity with a leading residential real estate organization that is experiencing continued growth.We are seeking a National Account Resolution Specialist to join a collaborative team focused on delivering positive outcomes for residents while minimizing delinquency and financial risk on a contract basis. This role offers the opportunity to make a direct impact by helping residents resolve account issues, maintain housing stability when possible, and ensure a seamless resolution process.What You'll Be Doing<ul><li>Partner directly with residents to resolve past-due balances and create workable payment solutions.</li><li>Serve as a trusted point of contact through phone, email, and text communications.</li><li>Manage a portfolio of delinquent accounts while maintaining a high level of professionalism and empathy.</li><li>Negotiate payment arrangements and follow through to successful resolution.</li><li>Collaborate cross-functionally with Accounting, Operations, Legal, and Property Management teams.</li><li>Monitor account activity, payment plans, and collection efforts to drive positive outcomes.</li><li>Coordinate notices, eviction-related documentation, and legal processes when necessary.</li><li>Maintain accurate records and ensure compliance with company policies and applicable regulations.</li><li>Contribute ideas and process improvements that enhance the resident experience and operational efficiency.</li></ul>
2026-06-10T00:00:00Z

Grant Specialist

Los Angeles, CA
onsite
Temporary / Contract
25 - 40 USD / Hourly
Robert Half is seeking a detail-oriented Grant Specialist to support organizations in the pursuit and management of grant funding opportunities. The ideal candidate will have strong research, writing, organizational, and communication skills, with prior experience in grant application processes, compliance, and reporting. This role is perfect for someone who thrives in a team environment and is passionate about bringing funding resources to life. If you combine dynamic communication skills with a positive attitude, then you may thrive in this position. If this sounds like you, please call our office 213.629.4602. Key Responsibilities: <ul><li>Research and identify grant funding opportunities that align with organizational objectives. </li><li>Assist in preparing detailed and persuasive grant proposals, budgets, and application packages. </li><li>Track and monitor grant applications to ensure timely submission and compliance with funding agency requirements. </li><li>Collaborate with internal departments (such as finance, program management, and leadership) to prepare accurate budgets and narratives. </li><li>Maintain detailed records of grant-related activities, deadlines, and obligations. </li><li>Support post-award administration, including grant reporting, financial tracking, and amendments. </li><li>Develop strategies to enhance grant acquisition and improve efficiency in the application process. </li><li>Provide training to staff on regulations and compliance requirements for grant administration.</li></ul>
2026-06-06T00:00:00Z

(Hybrid/Remote) Medical Collector

Los Angeles, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
A Healthcare Company in Los Angeles is in the need of hybrid Medical Insurance Collector to assist with an AR insurance back log. The Medical Insurance Collector position focuses on resolving aging accounts, researching reimbursement issues, and working directly with payers to improve collections performance. The Medical Insurance Collector strong knowledge of medical billing, denials, appeals, and insurance follow-up, along with the ability to manage a high daily volume of account activity. This position is a hybrid schedule with two days onsite and three days remote. Responsibilities:• Pursue outstanding accounts in the 120- to 210-day aging range and take timely action to secure payment or resolution.• Review high-volume account inventories and prioritize follow-up activities to address aged balances efficiently.• Contact insurance carriers and managed care organizations to investigate claim status, payment delays, denials, and underpayments.• Handle collections activity involving payer groups such as LA Care, Kaiser, and other managed care plans while documenting each account thoroughly.• Prepare and submit appeal or reconsideration requests when claims require additional support for reimbursement.• Identify accounts appropriate for recovery efforts or write-off review and route them according to established guidelines.• Maintain a consistent daily productivity level by completing a large number of account follow-up actions and updates.Equipment will be providedThis position is a hybrid schedule with two days onsite and three days remote.
2026-06-11T00:00:00Z