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4 results for Collections Specialist in Aliso Viejo, CA

Collections Specialist

Tustin, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
🚀 High-Volume Collections Specialist (Call Center Environment)Are you a driven communicator who thrives in a fast-paced, high-energy environment? Do you enjoy problem-solving, hitting goals, and turning challenging conversations into positive outcomes? If so, we want to meet you!Our team is looking for a motivated and detail-oriented High-Volume Collections Specialist who can confidently manage a busy call queue while delivering a top-notch customer experience. This is a great opportunity to join a results-driven team where your performance makes a direct impact.💼 What You’ll Do<ul><li>Make a high volume of outbound calls to customers with past-due accounts—own your pipeline and drive resolutions</li><li>Handle inbound calls with professionalism, empathy, and a solutions-oriented mindset</li><li>Negotiate payment plans and settlements within approved guidelines to maximize recovery</li><li>Accurately update and maintain customer account details in the system</li><li>Follow up on payment commitments and ensure timely resolution</li><li>Consistently meet or exceed weekly/monthly collection goals and performance metrics</li><li>Partner cross-functionally to resolve complex account issues</li><li>Escalate accounts when needed while maintaining ownership of outcomes</li><li>Ensure full compliance with all federal, state, and company collection policies</li><li>Deliver a positive customer experience—even in challenging conversations</li></ul>✅ What You Bring<ul><li>Experience in high-volume collections, call center, or customer service environments</li><li>Strong communication skills with the ability to negotiate effectively and build rapport quickly</li><li>Ability to multitask, prioritize, and stay organized in a fast-paced, metrics-driven setting</li><li>Comfort working toward goals, quotas, and performance KPIs</li><li>Solid computer skills (MS Office, collections or accounting systems)</li><li>High attention to detail and accuracy in documentation</li><li>High school diploma or equivalent required (additional finance/collections training is a plus)</li></ul>🌟 Why You’ll Love This Role<ul><li>High-energy, team-oriented environment</li><li>Clear performance goals with opportunity to excel</li><li>Make a real impact by helping customers find solutions</li><li>Opportunity to sharpen your negotiation and communication skills</li></ul>
2026-06-22T00:00:00Z

Collections

Irvine, CA
onsite
Temporary / Contract
22 - 29 USD / Hourly
Are you a collections professional who excels at balancing customer service with results? Do you enjoy solving problems, building relationships, and helping customers navigate challenging situations? If so, we have an exciting opportunity with a leading residential real estate organization that is experiencing continued growth.We are seeking a National Account Resolution Specialist to join a collaborative team focused on delivering positive outcomes for residents while minimizing delinquency and financial risk on a contract basis. This role offers the opportunity to make a direct impact by helping residents resolve account issues, maintain housing stability when possible, and ensure a seamless resolution process.What You'll Be Doing<ul><li>Partner directly with residents to resolve past-due balances and create workable payment solutions.</li><li>Serve as a trusted point of contact through phone, email, and text communications.</li><li>Manage a portfolio of delinquent accounts while maintaining a high level of professionalism and empathy.</li><li>Negotiate payment arrangements and follow through to successful resolution.</li><li>Collaborate cross-functionally with Accounting, Operations, Legal, and Property Management teams.</li><li>Monitor account activity, payment plans, and collection efforts to drive positive outcomes.</li><li>Coordinate notices, eviction-related documentation, and legal processes when necessary.</li><li>Maintain accurate records and ensure compliance with company policies and applicable regulations.</li><li>Contribute ideas and process improvements that enhance the resident experience and operational efficiency.</li></ul>
2026-06-10T00:00:00Z

Grant Specialist

Los Angeles, CA
onsite
Temporary / Contract
25 - 40 USD / Hourly
Robert Half is seeking a detail-oriented Grant Specialist to support organizations in the pursuit and management of grant funding opportunities. The ideal candidate will have strong research, writing, organizational, and communication skills, with prior experience in grant application processes, compliance, and reporting. This role is perfect for someone who thrives in a team environment and is passionate about bringing funding resources to life. If you combine dynamic communication skills with a positive attitude, then you may thrive in this position. If this sounds like you, please call our office 213.629.4602. Key Responsibilities: <ul><li>Research and identify grant funding opportunities that align with organizational objectives. </li><li>Assist in preparing detailed and persuasive grant proposals, budgets, and application packages. </li><li>Track and monitor grant applications to ensure timely submission and compliance with funding agency requirements. </li><li>Collaborate with internal departments (such as finance, program management, and leadership) to prepare accurate budgets and narratives. </li><li>Maintain detailed records of grant-related activities, deadlines, and obligations. </li><li>Support post-award administration, including grant reporting, financial tracking, and amendments. </li><li>Develop strategies to enhance grant acquisition and improve efficiency in the application process. </li><li>Provide training to staff on regulations and compliance requirements for grant administration.</li></ul>
2026-06-06T00:00:00Z

(Hybrid/Remote) Medical Collector

Los Angeles, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
A Healthcare Company in Los Angeles is in the need of hybrid Medical Insurance Collector to assist with an AR insurance back log. The Medical Insurance Collector position focuses on resolving aging accounts, researching reimbursement issues, and working directly with payers to improve collections performance. The Medical Insurance Collector strong knowledge of medical billing, denials, appeals, and insurance follow-up, along with the ability to manage a high daily volume of account activity. This position is a hybrid schedule with two days onsite and three days remote. Responsibilities:• Pursue outstanding accounts in the 120- to 210-day aging range and take timely action to secure payment or resolution.• Review high-volume account inventories and prioritize follow-up activities to address aged balances efficiently.• Contact insurance carriers and managed care organizations to investigate claim status, payment delays, denials, and underpayments.• Handle collections activity involving payer groups such as LA Care, Kaiser, and other managed care plans while documenting each account thoroughly.• Prepare and submit appeal or reconsideration requests when claims require additional support for reimbursement.• Identify accounts appropriate for recovery efforts or write-off review and route them according to established guidelines.• Maintain a consistent daily productivity level by completing a large number of account follow-up actions and updates.Equipment will be providedThis position is a hybrid schedule with two days onsite and three days remote.
2026-06-11T00:00:00Z