<p>We are looking for a Collections Specialist to join a growing law firm in Severna Park, Maryland on a contract basis with the potential for a permanent role. This position supports the firm by managing delinquent accounts, communicating with property owners, and helping maintain accurate case information. The ideal candidate brings a calm, service-minded approach to difficult conversations and is comfortable working in a fast-paced office environment with opportunities for training and long-term growth.</p><p><br></p><p>Responsibilities:</p><p>• Manage past-due accounts for clients, following established collection procedures and deadlines.</p><p>• Communicate with property owners by phone and other channels to discuss outstanding balances, explain next steps, and encourage workable payment arrangements.</p><p>• Prepare and process collection-related documentation such as liens, legal filings, and wage garnishment materials in coordination with the legal team.</p><p>• Review client-provided account details and confirm that records are accurately entered and updated within the firm's collections platform.</p><p>• Respond professionally to challenging or sensitive inquiries while using sound judgment and de-escalation techniques.</p><p>• Support the collections department with administrative tasks, document handling, and status updates to help keep files organized and moving forward.</p><p>• Work closely with attorneys and team members to ensure collection matters are handled efficiently and in line with firm standards.</p>
We are looking for experienced Billing Specialists to support a busy legal billing function in Washington, District of Columbia. This Long-term Contract opportunity is ideal for professionals with a strong background in law firm billing, particularly in insurance defense or litigation matters, who can manage a high volume of invoices with accuracy and urgency. The role requires close attention to client billing protocols, confidence working in Aderant, and the ability to help maintain a smooth and compliant invoicing process.<br><br>Responsibilities:<br>• Manage the full billing cycle for legal matters by reviewing pre-edited bills, applying approved revisions, and preparing invoices for release within established turnaround expectations.<br>• Examine billing activity against client-specific outside counsel requirements to ensure charges, narratives, and adjustments meet submission standards before invoices are issued.<br>• Finalize and distribute invoices using Aderant and electronic billing tools, including BillBlast, while following each client's preferred submission method.<br>• Confirm that attorney and timekeeper rates, billing layouts, and matter setup details are correct prior to invoice generation.<br>• Identify entries or expenses that fall outside billing guidelines and complete necessary corrections, reductions, or write-offs to improve invoice acceptance.<br>• Gather and verify required backup materials for costs and disbursements by using approved document sources and coordinating with internal teams when items are missing.<br>• Maintain organized billing documentation and respond to questions from attorneys and billing leadership regarding invoice status, edits, or client rejections.<br>• Track recurring billing exceptions and contribute recommendations that strengthen compliance, reduce deductions, and improve efficiency in billing workflows.<br>• Assist with testing and rollout activities related to billing process enhancements and compliance controls when workflow updates are introduced.