Add your latest resume to match with open positions.
1023 results for Help Desk in Accountemps
- Westminster, CA
- onsite
- Temporary / Contract
- 23.75 - 27.50 USD / Hourly
- We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards.<br><br>Responsibilities:<br>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options.<br>• Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed.<br>• Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up.<br>• Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes.<br>• Participate in assigned calling campaigns designed to enhance member service and strengthen engagement.<br>• Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently.<br>• Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels.<br>• Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards.<br>• Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations.<br>• Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
- 2026-10-21T16:38:57Z
- Honolulu, HI
- onsite
- Temporary / Contract
- 20.00 - 22.00 USD / Hourly
- <p>Robert Half is seeking a Customer Service Representative for a growing Honolulu organization. This role requires excellent communication skills, a professional phone presence, and the ability to provide exceptional customer support while handling a high volume of inquiries. This position requires onsite work, so Hawaii residents are preferred. To learn more or apply, call us at 808-531-0800.</p><p><br></p><p>Responsibilities</p><ul><li>Answer and direct incoming phone calls professionally and efficiently</li><li>Assist customers with questions, concerns, and service requests</li><li>Process orders, update customer records, and maintain accurate documentation</li><li>Respond to emails and other customer inquiries in a timely manner</li><li>Resolve customer issues and escalate complex matters when necessary</li><li>Maintain detailed notes and records within company systems</li><li>Provide general administrative support as needed</li></ul><p><br></p>
- 2026-11-06T19:38:44Z
- Sacramento, CA
- onsite
- Temporary / Contract
- 22.00 - 25.00 USD / Hourly
- <p>BILINGUAL SPANISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE</p><p><br></p><p><br></p><p>We are looking for a bilingual Customer Service Representative to support customers in Sacramento, California. This Long-term Contract position is ideal for someone who communicates clearly in both Spanish and English, enjoys resolving service concerns, and can manage a high volume of inquiries with professionalism. The person in this role will help deliver a positive customer experience by responding thoughtfully, coordinating with internal teams, and maintaining accuracy in every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries in both Spanish and English, using attentive listening and thoughtful follow-up questions to fully understand each concern.</p><p>• Route requests to the appropriate team members when needed and coordinate with internal departments to help resolve service-related issues efficiently.</p><p>• Address customer complaints with professionalism, working toward timely and effective solutions that support a positive service experience.</p><p>• Build and maintain knowledge of company services, transactions, and procedures to provide accurate information and dependable support.</p><p>• Communicate workflow concerns, service disruptions, or recurring customer issues to Customer Care leadership in a timely manner.</p><p>• Complete all assigned work in alignment with company policies, training guidance, supervisory expectations, and applicable regulations.</p><p>• Provide support to other departments when service needs require cross-functional assistance.</p><p>• Document customer interactions clearly and accurately to help ensure continuity, compliance, and quality service.</p>
- 2026-11-11T22:28:44Z
- Concord, CA
- onsite
- Temporary to Hire
- 20.00 - 20.00 USD / Hourly
- <p>Robert Half's client is seeking an Inside Sales Representative for a hybrid position in Concord, CA. Are you someone who enjoys helping people, building relationships, and guiding customers toward the right solution? In this role, you'll connect with prospective customers and their families, understand their unique needs, and help them make informed decisions with confidence. If you're energized by meaningful conversations, sales goals, and helping others navigate important choices, we'd love to hear from you! This is a hybrid work arrangement after training is complete.</p><p><br></p><p>Inside Sales Representative Responsibilities:</p><ul><li>Connect with inbound and marketing-generated leads to understand customer needs and recommend appropriate products and services.</li><li>Build trust with customers, caregivers, and family members through empathetic, consultative conversations.</li><li>Guide sales opportunities through the decision-making process and help customers take the next step when the timing is right.</li><li>Maintain detailed and accurate records of customer interactions, lead activity, and sales progress within company systems.</li><li>Conduct timely follow-up with prospective customers to nurture relationships and improve conversion outcomes.</li><li>Meet daily activity metrics, sales goals, and revenue objectives in a fast-paced environment.</li><li>Partner with team members and leadership to identify customer trends, common objections, and opportunities for improvement.</li></ul><p>What We're Looking For</p><ul><li>Previous experience in sales, customer service, call center, inside sales, admissions, or a customer-facing role.</li><li>Strong communication skills with the ability to build rapport quickly and effectively.</li><li>A consultative sales approach focused on understanding customer needs and creating positive experiences.</li><li>Comfort working in a goal-driven environment with performance metrics and sales targets.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask, prioritize, and manage a high volume of customer interactions.</li><li>Proficiency with CRM systems, sales software, and Microsoft Office applications.</li><li>Reliable attendance and flexibility to work various shifts between <strong>6:00 AM and 5:00 PM</strong>.</li><li>High school diploma or equivalent required; additional education is a plus.</li></ul><p>Why Join Us?</p><ul><li>Competitive compensation with performance incentives.</li><li>Comprehensive training and ongoing support.</li><li>Collaborative team environment with opportunities for growth.</li><li>Meaningful work helping customers make important decisions.</li><li>Stable schedule options within daytime operating hours.</li></ul><p>If you're interested in this Inside Sales Representative role, submit your resume for consideration today!</p>
- 2026-11-11T16:18:52Z
- Lorain, OH
- onsite
- Temporary to Hire
- 17.10 - 18.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.</p><p>• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.</p><p>• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.</p><p>• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.</p><p>• Enter and update case or client information in internal systems with a high level of precision and attention to detail.</p><p>• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.</p><p>• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.</p><p>• Participate in training activities and follow established procedures to support consistent service delivery across the office.</p>
- 2026-10-19T19:33:44Z
- Fishers, IN
- onsite
- Temporary to Hire
- 22.80 - 24.00 USD / Hourly
- We are looking for a Dispatcher to join our team in Fishers, Indiana in a contract-to-permanent capacity. In this role, you will coordinate technician schedules, support service operations, and help ensure customers receive timely, dependable assistance. This opportunity is ideal for someone who thrives in a fast-paced environment, communicates clearly, and can balance efficiency with a strong service mindset.<br><br>Responsibilities:<br>• Coordinate daily technician assignments and adjust schedules as service needs change throughout the day.<br>• Use dispatch and logistics systems to align service calls with technician availability, territory coverage, and response commitments.<br>• Organize routes strategically to improve productivity, reduce unnecessary travel, and support cost-effective field operations.<br>• Communicate with technicians and internal teams to provide updates, resolve scheduling conflicts, and keep appointments on track.<br>• Monitor open service requests and help ensure work is completed within customer expectations and established service targets.<br>• Support a high-quality customer experience by responding promptly to service issues and maintaining accurate dispatch records.<br>• Review call activity and workload distribution to help improve operational performance and technician utilization.
- 2026-10-22T14:08:43Z
- Oklahoma City, OK
- onsite
- Temporary to Hire
- 14.00 - 15.00 USD / Hourly
- We are looking for a friendly and organized Medical Receptionist to support daily front office operations. This contract opportunity has the potential to become a permanent role and is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, check-in, and administrative coordination. The right candidate will bring professionalism, strong communication skills, and a solid understanding of medical front desk procedures.<br><br>Responsibilities:<br>• Welcome patients upon arrival, verify appointment details, and guide them through the check-in process efficiently.<br>• Coordinate appointment scheduling and make updates or changes as needed to support smooth patient flow throughout the day.<br>• Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative team members.<br>• Maintain accurate front desk documentation, including patient information and visit-related records.<br>• Support daily reception activities by managing paperwork, preparing forms, and keeping the front office organized.<br>• Communicate clearly with patients regarding office procedures, appointment timing, and general visit expectations.<br>• Assist with administrative tasks that help the medical office operate efficiently and provide consistent service.<br>• Use basic medical terminology appropriately when speaking with patients and internal staff.
- 2026-11-11T22:05:58Z
- Sturgeon Bay, WI
- onsite
- Temporary / Contract
- 20.00 - 21.00 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Sturgeon Bay, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
- 2026-10-23T13:24:06Z
- Tempe, AZ
- onsite
- Temporary / Contract
- 22.00 - 22.00 USD / Hourly
- <p>Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe they are currently looking for Mortgage Collections Representative – Loss Mitigation. This is an excellent opportunity for candidates looking to build a long-term career in financial services. Our client offers paid training, consistent permanent hours, and clear opportunities for career growth. The position is based in a modern, high-volume call center environment and is 100% on-site. </p><p><br></p><p> Position Overview As a Loss Mitigation Collections Representative, you will handle incoming and outgoing calls with mortgage customers who are more than 60 days past due on their payments. In this role, you will communicate professionally and empathetically with customers to gather detailed financial information, accurately document account details, and identify potential financial solutions based on each customer's individual circumstances and eligibility. </p><p><br></p><p> Key Responsibilities Handle a combination of inbound and outbound calls regarding delinquent mortgage accounts and outstanding payments. Assist customers with questions, account concerns, and available payment or loss mitigation solutions. Gather and accurately enter detailed customer financial information into internal systems. Provide clear, detail oriented, and empathetic customer service. Maintain accurate documentation of all customer interactions. Follow established compliance, quality assurance, and customer care standards. Participate in ongoing training, coaching, and performance development. </p><p><br></p><p>Schedule | 40 Hours Per Week Monday–Friday schedules vary seasonally: Fall/Winter: 10:00 AM – 7:00 PM Spring/Summer: 9:00 AM – 6:00 PM Mandatory Monthly Saturday Rotation: One Saturday per month, working a half-day shift. Hours typically fall within one of the following schedules, depending on the time of year: 7:00 AM – 11:00 AM 8:00 AM – 12:00 PM Candidates must be comfortable working the required monthly Saturday rotation.</p>
- 2026-11-03T15:18:43Z
- Bloomington, MN
- onsite
- Temporary / Contract
- 21.00 - 23.00 USD / Hourly
- <p>We are seeking a reliable and detail-oriented Part-Time Dispatcher to support daily operations in a fast-paced environment. This role is responsible for coordinating schedules, communicating with customers and internal teams, monitoring service requests, and ensuring information is accurately documented and distributed. The ideal candidate is organized, professional, and able to manage multiple priorities while providing excellent customer service.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer inbound calls, emails, and customer inquiries in a professional manner.</li><li>Schedule and coordinate service requests, appointments, or job assignments.</li><li>Communicate updates and important information between customers, field staff, and internal teams.</li><li>Monitor schedules and make adjustments as needed to support operational efficiency.</li><li>Maintain accurate records, logs, and system entries.</li><li>Resolve customer concerns and escalate issues when appropriate.</li><li>Track ongoing requests and ensure timely follow-up.</li><li>Assist with general administrative and office support duties as needed.</li></ul><p><br></p>
- 2026-11-04T15:13:42Z
- White Plains, NY
- remote
- Temporary to Hire
- 19.00 - 20.00 USD / Hourly
- <p>We are looking for a dependable Customer Service Representative for a contract opportunity supporting business customers in White Plains, New York. This part-time role is ideal for someone who thrives in a fast-paced service setting, enjoys solving issues, and can balance customer communication with administrative follow-up. </p><p><br></p><p>For this role, we are seeking candidates who are skilled in speaking both spanish and english fluently. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain accurate order details, service notes, credits, and related information within internal systems.</p><p>• Create special orders and process customer requests while ensuring all documentation is complete and up to date.</p><p>• Handle a steady volume of inbound and occasional outbound calls while delivering clear, courteous, and solution-focused support.</p><p>• Escalate complex service issues when needed and follow through to help ensure timely resolution.</p><p>• Support daily operational workflows by monitoring account activity and maintaining organized customer records.</p><p>• Participate in training activities, including system learning and scenario-based practice, to build confidence and accuracy in the role.</p>
- 2026-11-09T21:23:43Z
- Fairfax, VA
- onsite
- Temporary / Contract
- 18.21 - 21.09 USD / Hourly
- We are looking for a Customer Service Representative to join a team for a long-term contract opportunity. This onsite role supports multiple active contracts and requires someone who can communicate clearly, stay organized, and manage documentation with accuracy. The ideal candidate brings strong customer service experience, confidence using Microsoft Office tools such as Excel and Outlook, and the ability to handle a high-volume workload in an organized office setting.<br><br>Responsibilities:<br>• Provide onsite customer service and administrative support for a portfolio of 10 to 15 contracts, ensuring timely and accurate follow-through.<br>• Respond to inbound inquiries and place outbound calls as needed to gather information, resolve issues, and maintain service quality.<br>• Maintain and organize contract-related records, forms, and supporting documentation in accordance with established processes.<br>• Assist with order entry and related data updates while checking details for completeness and accuracy.<br>• Use Microsoft Office applications, including Excel and Outlook, to track activity, manage communications, and prepare routine reports.<br>• Coordinate with internal teams and stakeholders to help move contract-related tasks forward and address service needs promptly.<br>• Monitor documentation status and follow up on missing or incomplete information to keep contract support activities on schedule.
- 2026-11-03T20:14:11Z
- Coopersburg, PA
- onsite
- Temporary / Contract
- 18.00 - 20.00 USD / Hourly
- <p>Robert Half is seeking a friendly, professional, and customer-focused <strong>Customer Service Representative</strong> to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul><p><br></p>
- 2026-10-29T15:33:44Z
- Binghamton, NY
- onsite
- Temporary / Contract
- 17.00 - 18.00 USD / Hourly
- <p>We are looking for an experienced Administrative Assistant to provide dependable onsite support for engineering teams and site leadership onsite in Binghamton, New York. This Long-term Contract position is ideal for someone who can balance daily operational coordination, clear communication, and confidential administrative work in a busy environment. The role will help keep workplace activities organized, support employee and visitor needs, and contribute to smooth site operations through strong planning and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate daily administrative and operational activities for the site, including direct support for site leadership and engineering staff.</p><p>• Act as a central contact for general questions, visitor assistance, and routing information to the appropriate teams or individuals.</p><p>• Maintain shared site resources such as distribution lists, reference documents, safety materials, and emergency information so records remain accurate and accessible.</p><p>• Organize onsite and offsite meetings, employee events, catered functions, and engagement activities that support team collaboration and workplace morale.</p><p>• Keep digital displays and workplace communications up to date to ensure employees receive timely and relevant information.</p><p>• Assist with office operations by arranging supplies, business materials, shipping requests, and other administrative needs across the site.</p><p>• Support onboarding setup by coordinating workspaces, desk readiness, and access to essential onboarding resources.</p><p>• Arrange domestic and international travel and help prepare related expense documentation in compliance with company guidelines.</p><p>• Prepare presentations, reports, correspondence, and meeting materials using Microsoft Office tools while assisting with calendars, conference room scheduling, and customer visit logistics.</p><p>• Partner with other administrative staff and support additional projects such as community initiatives, screening activities, and evolving business priorities as needed.</p>
- 2026-10-18T09:48:43Z
- St Petersburg, FL
- onsite
- Temporary / Contract
- 20.00 - 22.00 USD / Hourly
- <p>We are looking for a detail-focused Factoring Operations Specialist to support financial operations for a payroll services environment in St Petersburg, FL. This Long-term Contract position plays a key role in maintaining accurate cash application, funding support, reconciliations, and reporting while helping ensure dependable service for clients and internal partners. The ideal candidate is comfortable working across multiple datasets, meeting time-sensitive banking deadlines, and collaborating with relationship teams to resolve issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Prepare weekly funding-related reports and complete reconciliations tied to purchased invoices, receivables activity, and reserve balances with a high level of accuracy.</p><p>• Review, organize, and validate data files for system upload, ensuring invoice and transaction information is entered consistently across platforms.</p><p>• Process cash movement activities, including wire and ACH-related transactions, in alignment with required banking schedules and internal controls.</p><p>• Produce aging reports, subsidiary schedules, and other financial reporting that supports balancing between payroll, invoicing, and accounting records.</p><p>• Investigate payment or account discrepancies, coordinate with cross-functional partners, and document resolutions for outstanding exception items.</p><p>• Maintain thorough, audit-ready records while following established operational procedures, compliance standards, and service expectations.</p><p>• Partner with portfolio or relationship management teams to address account issues and help preserve stable day-to-day portfolio operations.</p><p>• Identify workflow improvements that can strengthen efficiency, reduce errors, and support timely completion of recurring processes.</p>
- 2026-11-11T20:08:50Z
- Washington, DC
- onsite
- Temporary / Contract
- 23.75 - 27.50 USD / Hourly
- We are looking for an organized Administrative Assistant to support daily business operations and provide dependable coordination across teams in Washington, District of Columbia. This Contract position focuses on administrative, travel, and office support, helping employees, consultants, and visitors navigate schedules, meetings, and logistical needs efficiently. The ideal candidate brings strong attention to detail, professionalism, and the ability to manage multiple priorities while maintaining accuracy and discretion.<br><br>Responsibilities:<br>• Coordinate domestic and international travel arrangements, including itineraries, reservations, and related logistics for staff and visitors.<br>• Organize calendars, appointments, and meeting schedules to support smooth day-to-day office operations.<br>• Prepare meeting materials, assist with event logistics, and ensure conference rooms or virtual sessions are ready for use.<br>• Maintain accurate files, records, and documentation while handling sensitive information with confidentiality.<br>• Provide front-office and receptionist support by greeting visitors, answering inbound calls, and responding to administrative inquiries.<br>• Perform data entry and routine administrative tasks to keep reports, trackers, and office information up to date.<br>• Support internal workflows by assisting with correspondence, document preparation, and general office coordination.<br>• Deliver responsive service to internal teams and external contacts, using sound judgment and a customer-focused approach.
- 2026-10-26T16:13:48Z
- Delray Beach, FL
- onsite
- Temporary / Contract
- 19.00 - 22.00 USD / Hourly
- We are looking for a Dispatcher to support daily coordination efforts from Delray Beach, Florida. This Long-term Contract position is ideal for someone who can manage incoming requests, maintain organized communication, and deliver dependable service in a fast-paced environment. The right candidate will be comfortable balancing customer interaction with scheduling and logistics support while keeping operations running smoothly.<br><br>Responsibilities:<br>• Receive incoming service calls and gather complete, accurate details to determine response needs.<br>• Schedule and assign work using computer-aided dispatch tools to help ensure timely coverage and efficient routing.<br>• Communicate with customers, field personnel, and internal teams to provide updates and confirm service status.<br>• Monitor active assignments throughout the day and adjust schedules when priorities, availability, or timelines change.<br>• Maintain clear records of calls, dispatch activity, and service information within company systems.<br>• Support logistics coordination by tracking job progress and helping resolve issues that may affect service delivery.<br>• Provide attentive customer service during high-volume call periods while addressing questions and concerns effectively.
- 2026-11-09T17:33:44Z
- Rutland, VT
- onsite
- Temporary to Hire
- 19.00 - 23.00 USD / Hourly
- We are looking for a Customer Sales & Service Representative to support customers through attentive service, accurate order handling, and clear phone communication. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing customer requests efficiently, and contributing to a positive service experience. The person in this role will balance inbound customer support with administrative coordination while ensuring each interaction is handled with care and accuracy.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for questions, requests, and service needs.<br>• Enter customer orders accurately into company systems and verify details to help ensure timely processing.<br>• Handle both inbound and outbound communication to follow up on inquiries, confirm information, and support resolution of customer issues.<br>• Maintain organized records of customer interactions, order activity, and service updates to support daily operations.<br>• Assist with routine administrative tasks related to customer accounts, order documentation, and service coordination.<br>• Identify customer concerns, research appropriate solutions, and escalate matters when additional support is needed.<br>• Deliver a high-quality customer experience by communicating clearly, managing priorities effectively, and following established service procedures.
- 2026-11-06T19:08:44Z
- Plano, TX
- onsite
- Temporary / Contract
- 22.80 - 26.40 USD / Hourly
- We are looking for a Customer Service Representative to support a manufacturing operation in Plano, Texas through a Contract assignment. This position focuses on delivering responsive service by managing replacement part and equipment orders, keeping customers informed, and helping resolve service-related concerns. The ideal candidate is organized, comfortable handling a high volume of inquiries, and able to coordinate with internal teams to ensure timely follow-through. This role offers the opportunity to contribute to a fast-paced customer support environment where accuracy and communication are essential.<br><br>Responsibilities:<br>• Manage incoming requests for replacement parts and equipment by entering orders accurately and confirming key details before processing.<br>• Review stock levels and communicate product availability to customers so expectations are set clearly and early.<br>• Arrange shipment timing with customers and provide proactive updates on order progress, delivery schedules, and service status.<br>• Respond to questions related to warranties, repair timelines, billing matters, and parts access through inbound and outbound customer interactions.<br>• Direct technical concerns to engineering or field service specialists when issues require advanced troubleshooting or onsite support.<br>• Open, update, and monitor customer service cases to ensure requests are documented properly and addressed within applicable service commitments.<br>• Maintain accurate customer records, update company systems, and prepare reports that reflect service activity, warranty items, and case outcomes.<br>• Support return processing and warranty claim tracking while ensuring all related documentation is complete and current.
- 2026-10-20T17:48:46Z
- Salem, NH
- onsite
- Temporary / Contract
- 20.00 - 24.00 USD / Hourly
- <p>We are looking for a detail-oriented Administrative Support Specialist to provide essential office support for a sales team in Salem, New Hampshire. This Long-term Contract position is ideal for someone who enjoys keeping daily operations organized, communicating professionally with callers and visitors, and handling administrative tasks with accuracy. The role offers the opportunity to contribute to a well-run office environment through strong coordination, data management, and front-desk support.</p><p><br></p><p>Responsibilities:</p><p>• Manage a variety of day-to-day administrative activities to support smooth office operations and team productivity.</p><p>• Respond to inbound phone calls professionally, direct inquiries appropriately, and relay messages in a timely manner.</p><p>• Welcome visitors and provide front-desk assistance while maintaining a courteous and organized reception area.</p><p>• Enter, update, and maintain records with a high level of accuracy across office systems and documents.</p><p>• Prepare, organize, and distribute administrative materials, correspondence, and routine office documentation.</p><p>• Coordinate general office support tasks such as filing, scheduling, and tracking information needed by internal staff.</p><p>• Monitor administrative workflows and help ensure requests and routine tasks are completed efficiently and on time.</p>
- 2026-11-02T18:33:42Z
- Los Angeles, CA
- onsite
- Temporary to Hire
- 23.00 - 25.00 USD / Hourly
- <p>A leading public relations firm located in Hollywood is seeking a polished and professional Office Administrator to join its team on a contract to hire basis. This role is ideal for someone who thrives in a supportive environment, enjoys exceeding expectations, and can confidently manage a busy office while interacting with senior-level executives. The ideal candidate is highly organized, able to multitask and problem-solve under pressure, and brings strong event planning skills with exceptional attention to detail. This role requires full-time on-site presence and serves as a key point of contact for office operations. The Office Administrator will help ensure the smooth day-to-day running of the office, with responsibilities that may include:</p><ul><li>Providing front desk and reception coverage by welcoming employees and visitors and offering assistance as needed.</li><li>Learning and supporting building safety procedures, participating in emergency response efforts, assisting with drills, and maintaining emergency supplies.</li><li>Coordinating with property management regarding office maintenance and arranging repairs when needed.</li><li>Supporting onboarding activities for new hires, including office tours, employment verification processes, and general troubleshooting.</li><li>Updating office materials and internal documents, including directories, signage, and employee resources.</li><li>Monitoring and maintaining office and kitchen supplies, including company materials, food, beverages, utensils, and cleaning items.</li><li>Coordinating maintenance and servicing of office equipment and appliances.</li><li>Recommending improvements to office services and operations where appropriate.</li><li>Assisting executives with expense reports and travel arrangements as requested.</li><li>Providing administrative and financial support to office leadership and staff, such as vendor setup and purchase order submission.</li><li>Managing incoming, outgoing, and internal mail services.</li><li>Helping maintain the cleanliness and organization of the office.</li><li>Assisting with planning office events, employee engagement activities, celebrations, and catering coordination.</li><li>Building strong working relationships with staff, IT support, vendors, and building management.</li><li>Participating in team-building efforts and supporting employee engagement and sustainability initiatives.</li></ul>
- 2026-11-10T18:38:43Z
- Newington, CT
- onsite
- Permanent / Full Time
- 85000.00 - 100000.00 USD / Yearly
- <p><strong>Accounting Manager- Non-Profit</strong></p><p><strong>Newington, CT - On Site</strong></p><p><strong>Reference ID: </strong>BR0013526258</p><p><strong>Contact: </strong>Brittany Rizzo / [email protected]</p><p>This company offers a salary range of $85,000-100,000 and a very competitive benefits package including paid time off, paid holidays, health insurance, dental insurance, vision insurance, and life insurance, as well as a retirement plan with a match. </p><p><br></p><p>A mission-driven nonprofit organization is seeking an experienced <strong>Accounting Manager</strong> to oversee core accounting operations, financial reporting, grant accounting, and budgeting activities. This individual will play a key role in maintaining accurate financial records, ensuring compliance with GAAP and grant requirements, and providing financial insights to support organizational decision-making.</p><p><br></p><p>The ideal candidate combines strong technical accounting expertise with excellent communication and relationship-building skills. They will work closely with department heads and line managers across the organization to develop budgets, monitor financial performance, and ensure resources are being managed effectively in support of the organization's mission.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee day-to-day accounting operations, ensuring accurate and timely financial records in accordance with GAAP.</li><li>Manage the month-end and year-end close processes, including journal entries, general ledger reconciliations, account analysis, and preparation of financial statements.</li><li>Oversee grant accounting, including tracking grant expenditures, monitoring funding restrictions, and ensuring compliance with grant terms and reporting requirements.</li><li>Prepare and review financial reports for grants, funding agencies, leadership, and other stakeholders.</li><li>Lead the annual budgeting process and develop ongoing forecasts to support financial planning and resource allocation.</li><li>Perform budget-to-actual variance analysis, investigate discrepancies, identify trends, and communicate findings and recommendations to management.</li><li>Partner with department heads and line managers to develop budgets, monitor spending, understand financial results, and address budgetary concerns.</li><li>Provide financial guidance and support to non-financial managers, translating complex accounting information into clear, actionable insights.</li><li>Establish and maintain effective internal controls, accounting policies, and procedures to promote accuracy, accountability, and compliance.</li><li>Support annual audits, financial reviews, and the preparation of supporting schedules and documentation.</li><li>Identify opportunities to improve accounting processes, financial reporting, and overall operational efficiency.</li></ul><p><br></p>
- 2026-10-15T14:18:44Z
- Miami, FL
- onsite
- Temporary / Contract
- 21.00 - 24.00 USD / Hourly
- <p>We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.</p><p>• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.</p><p>• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.</p><p>• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.</p><p>• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.</p><p>• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.</p><p>• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.</p><p>• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.</p>
- 2026-10-16T13:33:42Z
- Oklahoma City, OK
- onsite
- Temporary to Hire
- 23.00 - 27.00 USD / Hourly
- <p>We are looking for a personable and highly organized Engagement Coordinator to support employee-facing operations and create a positive first impression for visitors, candidates, and staff. This <strong>contract to hire</strong> opportunity is ideal for someone who enjoys balancing front-office coordination with administrative and people-support responsibilities. The person in this role will help keep daily culture and community activities running smoothly while providing responsive, attentive service across recruiting, onboarding, and employee engagement efforts.</p><p><br></p><p>Responsibilities:</p><p>• Create a welcoming and positive experience at the front desk by assisting guests, applicants, and employees with courtesy.</p><p>• Answer main phone lines, respond to routine inquiries, and oversee incoming mail, packages, and office deliveries in an organized manner.</p><p>• Monitor office entry practices and workplace safety expectations, escalating concerns through the appropriate channels when needed.</p><p>• Provide day-to-day administrative assistance for culture, community, and human resources activities while handling standard questions and routing sensitive matters to leadership.</p><p>• Coordinate recruitment support tasks such as scheduling interviews, communicating with candidates, and tracking pre-employment steps including screenings and background checks.</p><p>• Assist with onboarding by helping prepare orientation materials, collecting employment documentation, and supporting a smooth start for incoming employees.</p><p>• Maintain accurate and confidential records related to assigned employee engagement and HR support functions.</p><p>• Contribute to employee recognition programs, internal messaging, and engagement initiatives that strengthen workplace culture.</p>
- 2026-11-05T16:44:06Z
- El Segundo, CA
- onsite
- Temporary / Contract
- 140000.00 - 170000.00 USD / Yearly
- <p>Position Overview</p><p>We are seeking a passionate, technically savvy <strong>Director of Customer Experience</strong> to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence.</p><p>The ideal candidate brings strong project management capabilities, experience within the Shopify ecosystem, and a proven ability to implement CRM solutions, optimize AI-powered customer support, and manage internal or outsourced customer service teams.</p><p>We are looking for a proactive leader who can take ownership of the customer experience function, establish scalable processes, and advocate for the customer across the organization.</p><p>Key Responsibilities</p><p><strong>Customer Experience Strategy & Leadership</strong></p><ul><li>Own and execute the customer experience strategy across the entire customer journey.</li><li>Serve as the primary advocate for customer experience, partnering with executive leadership, marketing, operations, and e-commerce teams.</li><li>Identify opportunities to improve customer satisfaction, retention, loyalty, and lifetime value.</li><li>Establish KPIs and performance metrics to measure customer experience effectiveness.</li></ul><p><strong>CRM, Technology & AI Optimization</strong></p><ul><li>Lead the implementation, integration, and ongoing optimization of CRM and customer experience platforms.</li><li>Manage technology solutions within the Shopify ecosystem, including customer service, loyalty, reviews, and subscription platforms.</li><li>Oversee AI-powered customer support agents, chatbot solutions, and automation initiatives.</li><li>Establish AI governance practices, quality standards, and processes to ensure accurate, effective customer interactions.</li><li>Evaluate emerging technologies and recommend solutions to improve efficiency and customer satisfaction.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead cross-functional projects from planning and implementation through execution and optimization.</li><li>Develop standard operating procedures (SOPs), process documentation, and scalable workflows.</li><li>Identify operational inefficiencies and implement solutions that improve service quality and productivity.</li><li>Take ownership of initiatives, ensuring accountability, timely execution, and measurable results.</li></ul><p><strong>Customer Service Operations</strong></p><ul><li>Oversee internal customer support teams and/or outsourced customer service agencies.</li><li>Establish performance expectations, service standards, and quality assurance processes.</li><li>Monitor customer service metrics, including CSAT, response times, resolution rates, and customer sentiment.</li><li>Leverage customer feedback, reviews, and support data to identify trends and recommend improvements.</li></ul><p><br></p>
- 2026-10-30T18:08:43Z