<p>We are seeking a detail-oriented professional to manage critical financial operations and ensure compliance with established policies and regulations. The ideal candidate will be responsible for recording and reconciling daily financial transactions, preparing payroll processes, and generating accurate financial reports such as balance sheets and profit and loss statements. This role requires monitoring expenses, contributing to budgeting efforts, and maintaining organized documentation to support audits and reviews. In addition, the position involves collaborating with management and team members to address financial risks and optimize processes. A high level of discretion, strong organizational skills, and the ability to analyze complex financial data are crucial for success in this role.</p>
We are looking for an experienced EMR Implementation Manager to oversee the deployment and optimization of electronic medical records systems in healthcare environments. This contract position requires someone with strong attention to detail, technical expertise, and a deep understanding of clinical workflows and data integration. Based in Dobbs Ferry, New York, this role offers an opportunity to lead impactful projects and drive efficiency in medical practices.<br><br>Responsibilities:<br>• Manage the implementation and configuration of EMR systems to ensure seamless integration with existing workflows.<br>• Collaborate with healthcare teams to understand clinical needs and align EMR functionalities accordingly.<br>• Provide technical support and troubleshooting for application-related issues, ensuring timely resolutions.<br>• Analyze system performance and recommend improvements to optimize functionality and user experience.<br>• Train staff on EMR usage and best practices to enhance adoption and efficiency.<br>• Oversee data migration processes, ensuring accuracy and compliance with healthcare standards.<br>• Develop documentation and reporting tools to track system performance and user feedback.<br>• Coordinate with vendors and stakeholders to ensure project milestones are met within budget and timelines.<br>• Conduct regular audits of EMR systems to maintain data integrity and security.<br>• Stay updated on industry trends and advancements to incorporate innovative solutions into EMR systems.
We are looking for a dedicated Payroll Specialist to join our team in Bronx, New York. In this Contract to permanent position, you will play a key role in managing payroll operations and ensuring compliance with organizational policies. This opportunity is ideal for individuals with a strong background in payroll systems and a keen eye for detail.<br><br>Responsibilities:<br>• Process payroll efficiently and conduct regular audits to ensure accuracy.<br>• Maintain and update employee records, handling approximately 40 files per month.<br>• Utilize EV6 and organizational systems to manage payroll-related data with precision.<br>• Facilitate wage increases, union dues, and reporting requirements as needed.<br>• Collaborate closely with the HR team during the initial months, transitioning to independent responsibilities thereafter.<br>• Act as a liaison between the Payroll department and other stakeholders to address inquiries and resolve issues effectively.<br>• Support compliance with payroll regulations and organizational policies.<br>• Ensure timely completion of onboarding requirements such as clearance checks and training.
<p>We are looking for an Accounting Admin to join our team in Monmouth County, New Jersey. This long-term contract position involves the opportunity to work with and collaborate with detail oriented and operations staff. This person will work as part of the Accounting Team and interact closely with the accounting staff, project management, field and design staff to perform standard accounting activities in compliance with company policy. The ideal candidate will be detail-oriented, organized, and capable of working independently in a remote setting. </p><p> </p><p>Responsibilities: </p><p>Respond, or routing as necessary, employee and vendor email questions relating to accounting matters </p><p>• Complete Credit Applications and / or Vendor Registrations as needed </p><p>• Send reminders / review / post timesheets weekly </p><p>• Send reminders for past due expense reports weekly </p><p>• Import credit card charges </p><p>• Review expenses for employees with relocation agreements to ensure adherence to thresholds </p><p>• Review categories of expenses for unusual activity </p><p>• Track and report past due expense reports and timesheets </p><p>• Complete requested adjustments to employee expenses and timesheets </p><p>• Train new employees on Timesheets / Expense Reports </p><p>• Data entry related to new hires (PTO / Direct deposit info) </p><p>• Monthly review of PTO balances </p><p>• Track vendor W9, ACH, diversity, NDA & safety policy documents </p><p>• Confirm banking information with new vendors Track and update expected pay dates for accounts receivable / accounts payable for pay-when-paid terms </p><p>• Update Diversity spend on supplier portals as needed </p><p>• Assist department in organizational matters as needed Review and post daily cash transactions Review and post non-accounts payable related expense transactions Assist in preparation of financial reports Prepare for external audits Data entry for various accounting modules </p>
We are looking for an experienced Oracle Fusion HCM Subject Matter Expert to join our team in Willow Grove, Pennsylvania. In this role, you will leverage your expertise to oversee the configuration, deployment, and support of Oracle Fusion Cloud modules, ensuring seamless integration and optimal performance. This position provides an opportunity to work closely with cross-functional teams, guide system implementations, and contribute to the continuous improvement of Oracle Fusion solutions.<br><br>Responsibilities:<br>• Configure, deploy, and provide ongoing support for Oracle Fusion Cloud modules, ensuring system functionality and reliability.<br>• Collaborate with business and IT stakeholders to translate organizational requirements into scalable Oracle Fusion Cloud solutions.<br>• Assist with system migrations and new implementations to enhance the efficiency of Oracle Fusion environments.<br>• Troubleshoot and resolve complex issues related to Core HR, Payroll, Time and Labor, Talent Management, Workforce Compensation, and other Oracle Fusion modules.<br>• Partner with cross-functional teams to align Oracle Fusion solutions with broader organizational strategies.<br>• Mentor team members with less experience to build expertise within the organization.<br>• Gather and analyze feedback on system performance, providing recommendations for improvements to meet evolving business needs.<br>• Define integration strategies with third-party systems, banks, and tax engines using Oracle Integration Cloud, APIs, and middleware.<br>• Monitor system performance proactively, identifying and resolving issues before they impact operations.<br>• Customize reports and dashboards using BI Publisher and Oracle Analytics Cloud to meet organizational needs.
<p><strong>National provider of specialty medical services seeks a Controller to lead their accounting function and serve as key person working with FPA team to finalize management reporting. As the leader of the Accounting Department you will have 5+ direct reports as well as 10+ indirect reports. Day to day includes review of and analysis of financial statements, reviewing explanations for account balances, adhoc reporting requred by CFO. Review of internal controls, analysis and interpretation of accounting policies, review of procedures, work with outside auditors and tax preparers. Candidates should have 15+ years of experience, knowledge of the healthcare industry, CPA or parts passed, technical accounting experience.</strong></p>
We are looking for an experienced Staff Accountant to join our team in New York, New York, within the dynamic FinTech industry. This is a long-term contract position offering the opportunity to contribute to a range of accounting and financial reporting activities, including audits, policy reviews, and regulatory compliance. The ideal candidate will thrive in a collaborative environment and excel in delivering accurate and timely financial documentation.<br><br>Responsibilities:<br>• Prepare detailed technical accounting memos to support financial reporting and compliance.<br>• Collaborate with auditors and external accounting advisors to ensure the successful completion of audit-related tasks.<br>• Review and enhance accounting policies to maintain alignment with industry standards and regulatory requirements.<br>• Streamline and improve accounting processes to boost efficiency and accuracy.<br>• Support the preparation and review of financial statements, ensuring clarity and compliance with disclosure requirements.<br>• Assist in regulatory reporting activities to meet compliance deadlines.<br>• Manage audit requests and compile necessary documentation such as PBC lists.<br>• Maintain and reconcile general ledger accounts to ensure data accuracy.<br>• Record and review journal entries to support accurate financial reporting.<br>• Provide comprehensive support for annual audited financial statement preparation and associated deliverables.
We are looking for an experienced Financial Analyst to join our team in Woodside, New York. In this long-term contract role, you will play a vital part in overseeing financial processes, ensuring accuracy, and driving improvements in budgeting and billing functions. This position offers an excellent opportunity to contribute to meaningful financial outcomes within a collaborative environment.<br><br>Responsibilities:<br>• Conduct thorough budget modifications to align financial plans with organizational goals.<br>• Perform detailed variance analysis to identify discrepancies and trends.<br>• Compare budgets against actual expenditures and provide actionable insights.<br>• Address and correct any inaccuracies in billing processes to maintain accuracy.<br>• Prepare comprehensive schedules for budget modifications and coordinate with the billing team.<br>• Collaborate closely with the passport billing team to streamline financial operations.
<p>Stable and profitable P & C insurer seeks a Staff Investment Accountant to join their team. The hybrid role, sitting in Hackensack, needs 1+ years of investment accounting experience and a degree in accounting. Candidate for this role will get involved in general ledger reconciliations and preparation of financial statements. Knowledge of U.S. GAAP and proper treatment of various investment products. </p>
We are looking for a skilled and detail-driven Bookkeeper to join our team in Chappaqua, New York. This position is ideal for someone with experience in the Real Estate industry who can effectively manage daily financial operations and maintain precise records. The role requires a high level of confidentiality, strong organizational abilities, and a commitment to ensuring compliance with financial regulations.<br><br>Responsibilities:<br>• Record and manage daily financial transactions, including accounts payable and receivable, using accounting software.<br>• Perform regular reconciliation of bank statements and other financial accounts to ensure accuracy.<br>• Assist in payroll processing, ensuring timely and accurate submission of employee earnings and deductions.<br>• Prepare financial statements, such as balance sheets and profit-and-loss reports, to provide insights into company performance.<br>• Monitor company expenses and contribute to the preparation of budgets while identifying potential cost-saving opportunities.<br>• Ensure compliance with tax regulations, company policies, and reporting requirements.<br>• Maintain organized financial records, invoices, and supporting documentation for easy accessibility.<br>• Collaborate with management and accountants to achieve financial goals and support audit and tax preparation processes.<br>• Investigate discrepancies in financial records and resolve errors promptly.
We are looking for a detail-oriented Administrative Assistant to support our Development department in organizing a special event. In this contract position, you will play a key role in ensuring the smooth planning and execution of the event. This role is based in New York, New York, and requires immediate availability.<br><br>Responsibilities:<br>• Manage budgets for event-related revenue and expenses, ensuring accurate reporting and financial accountability.<br>• Coordinate venue selection, vendor arrangements, program themes, event activities, and marketing efforts to align with event objectives.<br>• Oversee logistics including scheduling, run-of-show planning, audiovisual requirements, registration processes, and communication with staff and stakeholders.<br>• Supervise the design and production of invitations, printed materials, lists, and packages, ensuring all sponsor benefits are accurately fulfilled.<br>• Handle the invitation process, including curating invitation lists, designing invitations, managing registrations, and organizing seating arrangements.
<p><strong>Marketing Graphic Design Analyst (Contract)</strong></p><p><strong>Location:</strong> Mahwah, NJ (Remote potential, EST) </p><p><strong>Employment Type:</strong> 78 Week Contract</p><p><strong>Service Type:</strong> Individual Contributor</p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Marketing Graphic Design Analyst</strong> for a project-based role focused on creating and maintaining high-quality marketing collateral and website content/layout. This position plays a key role in supporting organizational goals through effective design and branding. The ideal candidate will manage projects to meet budget and schedule requirements while adhering to established brand guidelines.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design and maintain marketing collateral, web content, and layouts that align with brand standards.</li><li>Manage multiple design projects, ensuring timely delivery within budget.</li><li>Collaborate with internal stakeholders to translate business needs into creative solutions.</li><li>Ensure all deliverables meet quality standards and support organizational objectives.</li></ul>
<p>A dynamic, multi-state service organization is seeking a highly organized and proactive <strong>Executive Assistant</strong> to support senior leadership and oversee company-wide licensing and compliance operations. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and enjoys balancing executive support with regulatory responsibilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide high-level administrative support to the President and other senior leaders.</li><li>Manage calendars, meetings, correspondence, and follow-up on strategic initiatives.</li><li>Coordinate and maintain all business, technician, and specialty licenses across multiple jurisdictions.</li><li>Liaise with legal counsel and government agencies to ensure regulatory compliance.</li><li>Track renewals, schedule exams, and manage continuing education requirements.</li><li>Serve as a central point of contact for licensing and compliance matters.</li></ul><p><br></p>
<p>Join a global investment firm known for its disciplined approach, collaborative culture, and long-standing track record of building enduring value! Our client is seeking a Vice President, Management Company Finance to play a pivotal role in its evolution. This is a high-impact opportunity for a seasoned finance leader who thrives in environments where rigor, autonomy, and strategic thinking are essential. </p><p><br></p><p>Responsibilities will include: </p><p>· Lead critical components of the monthly and quarterly close for the management company, ensuring accurate, timely results that empower leadership with reliable insights.</p><p>· Support the transition to US GAAP financials, strengthening transparency and external credibility.</p><p>· Build and refine management reporting, including P& L by department and KPI dashboards. </p><p>· Manage bank reporting obligations and firm liquidity, ensuring disciplined working capital management and timely AR collection.</p><p>· Drive process improvements that tighten close timelines, free capacity for forward-looking analysis, and enhance internal controls.</p><p>· Collaborate with Finance leadership to deliver insights that influence resource allocation, scenario planning, and long-term strategy.</p><p>· Support external reviews and audits, and address technical and accounting-related inquiries.</p><p><br></p><p>For immediate consideration please contact Alex.Muzaurieta@roberthalf.</p>
<p>We are looking for an experienced Senior Accountant to join our client's team in the Horsham, Pennsylvania area. In this role, you will play a vital part in managing financial processes, ensuring compliance, and supporting strategic business decisions. If you thrive in a dynamic environment and have expertise in manufacturing accounting, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements to ensure accuracy and compliance with organizational standards.</p><p>• Manage general ledger activities, including journal entries, account reconciliations, and month-end and year-end close processes.</p><p>• Oversee accounts payable and accounts receivable functions to maintain smooth financial operations.</p><p>• Perform cost accounting tasks related to inventory valuation, production costs, and cost of goods sold.</p><p>• Support budgeting, forecasting, and financial planning efforts to align with organizational goals.</p><p>• Utilize Global Shop Solutions systems to optimize and streamline accounting processes.</p><p>• Assist with audits and ensure adherence to financial regulations and compliance standards.</p><p>• Collaborate with cross-functional teams to provide insights for cost control and inventory management.</p><p>• Maintain cash flow records, bank reconciliations, and fixed asset registers.</p><p>• Provide guidance to less experienced accounting staff to enhance team performance and ensure efficient financial operations.</p>
We are looking for a skilled Attorney to join our team in New York, New York, and take on challenging litigation cases across various practice areas. As part of a nationally recognized law firm, you will have the opportunity to collaborate with experienced colleagues while delivering high-quality legal services to our local and national clients. The ideal candidate is motivated, attentive to detail, and eager to contribute to complex civil litigation matters.<br><br>Responsibilities:<br>• Manage a litigation caseload independently, ensuring deadlines and court requirements are met.<br>• Conduct depositions, including preparing witnesses for deposition and trial.<br>• Draft and respond to discovery requests, pleadings, and motions with precision and clarity.<br>• Analyze discovery materials and provide strategic recommendations to support case objectives.<br>• Prepare trial materials and offer support during trial proceedings.<br>• Collaborate with clients and senior attorneys to achieve favorable outcomes.<br>• Maintain organized and accurate time records for billing purposes.<br>• Research legal precedents and draft high-quality legal documents to support case strategy.<br>• Provide guidance and oversight to less experienced team members when needed.<br>• Ensure compliance with all ethical standards in legal practice.
We are looking for a skilled Controller to join our team in New Brunswick, New Jersey. This role is essential for overseeing financial operations, ensuring compliance with regulatory requirements, and driving strategic financial initiatives. The ideal candidate will bring extensive experience in nonprofit accounting and a proven ability to manage grants effectively.<br><br>Responsibilities:<br>• Oversee comprehensive financial operations, including accounting, budgeting, and financial reporting.<br>• Ensure compliance with state and federal grant regulations and requirements.<br>• Coordinate and manage audits while maintaining robust internal controls.<br>• Provide insightful financial analysis to guide organizational decision-making and strategy.<br>• Monitor and improve financial systems to enhance accuracy and efficiency.<br>• Prepare detailed financial statements and reports for senior management and stakeholders.<br>• Collaborate with cross-functional teams to support programmatic and operational goals.<br>• Implement and maintain effective policies and procedures for financial management.<br>• Identify areas for improvement in financial processes and recommend solutions.<br>• Ensure timely and accurate submission of grant-related financial documentation.
<p>Mid-size and growing manufacturing company with a major plant / office site located in Western Morris County is seeking an Accounting Manager. This position will report to the controller, and oversee all accounting operations, month end close and assist with financial reporting to the Private Equity owners. This is a HANDS-ON position but will also have leadership / supervisory responsibilities and oversee a team of 3-4 accounting professionals. MUST have some supervisory experience. Prefer candidates to have Manufacturing industry experience including some knowledge of cost and inventory but not required. Experience with reporting to Private Equity ownership is a major Plus as well. The company uses ORACLE, which is a plus, but any major ERP system experience will be acceptable. CPA / MBA preferred but not required here. Looking for 6+ years of strong hands-on accounting experience with at least 2 years at a Management level, working in mid-size companies. The company offers a competitive compensation package in the $115-135K range plus bonus, depending on experience and including good benefits. Hybrid work schedule with 3 days in office / 2 days remote. Very nice office location and environment in Northwestern NJ as well. Great for candidates living in western NJ! </p>
We are looking for an Associate Attorney to join a dynamic plaintiff-focused litigation firm in Red Bank, New Jersey. This permanent, on-site position offers the flexibility to work remotely on occasion. The firm handles a wide range of civil litigation matters, including personal injury claims, environmental torts, and class actions, making it an excellent opportunity for attorneys in the early stages of their careers to gain valuable experience and contribute to meaningful cases.<br><br>Responsibilities:<br>• Represent clients in legal proceedings such as hearings, depositions, and trials.<br>• Draft and prepare pleadings, motions, and legal briefs with a high level of accuracy and thoroughness.<br>• Collaborate with senior attorneys and legal teams to strategize and build strong cases.<br>• Manage a diverse caseload, ensuring all deadlines and legal requirements are consistently met.<br>• Conduct in-depth legal research to support case preparation and argumentation.<br>• Maintain clear and consistent communication with clients, providing updates and legal advice as needed.<br>• Engage in negotiations and mediations to achieve favorable resolutions for clients.<br>• Stay current with legal developments and case law to enhance legal strategies.
We are in the process of recruiting a Network Engineer for our team based in Moorestown, New Jersey. The key role of the Network Engineer will be to install, support, and maintain server hardware and software infrastructure, as well as to perform a variety of network-related tasks in our organization.<br><br>Responsibilities:<br><br>• Execute installation, support, and maintenance tasks for new server hardware and software infrastructure.<br>• Manage migrations of Exchange to Exchange or Office 365 and Active Directory.<br>• Operate and provide support for Dell and IBM servers and SANs, with a working knowledge of iSCSI required.<br>• Undertake installation, upgrades, and support for VMware and Hyper V environments.<br>• Conduct installation and support for SonicWall and other major vendor network equipment and firewalls.<br>• Oversee email, anti-spam, and virus protection, along with setting up user accounts, permissions, and passwords.<br>• Monitor and troubleshoot network usage, issues, and outages.<br>• Ensure cost-effective and efficient use of servers.<br>• Propose and implement IT solutions to business and management problems for clients.<br>• Analyze and resolve faults, ranging from a major system crash to minor issues.<br>• Implement routine preventative measures and maintain and monitor network security, especially when the network connects to the internet.<br>• Provide training and technical support for users with varying levels of IT knowledge and competence.<br>• Collaborate closely with customer staff and other IT staff.<br>• Plan and implement future IT developments and undertake project work.<br>• Provide documentation, network diagrams, and assistance with scope creation.<br>• Demonstrate excellent customer interaction skills.
We are looking for a detail-oriented GRC Analyst to join our team in Woodbridge, New Jersey. In this role, you will support audit processes, oversee cybersecurity training initiatives, and ensure compliance with industry regulations and standards. This position offers a unique opportunity to collaborate across departments and contribute to maintaining the organization's security and risk management framework.<br><br>Responsibilities:<br>• Collect and organize evidence to support annual audits conducted internally and externally.<br>• Manage and monitor a centralized repository for audit-related documentation to ensure accessibility and accuracy.<br>• Respond promptly to audit requests, ensuring that all submissions meet required standards.<br>• Develop and deliver training programs on cybersecurity awareness, including onboarding sessions, periodic newsletters, and phishing simulations.<br>• Administer the organization's cybersecurity compliance training program to reinforce best practices.<br>• Conduct risk assessments using established frameworks to identify control strengths, weaknesses, and areas for improvement.<br>• Utilize the organization's platform to track and resolve security exceptions, violations, incidents, and other risk-related issues.<br>• Maintain updated documentation of procedures to enhance team knowledge and industry expertise.<br>• Assist in reviewing and updating security policies, standards, and practices annually to align with current operational needs.<br>• Collaborate with various business units to address new and existing regulatory requirements.
<p>A highly respected NFP organization is seeking a Controller to join its leadership team. This is an excellent opportunity for an experienced, detail-oriented accounting professional to oversee the organization’s financial operations and reporting. The Controller will manage all aspects of accounting and internal controls promoting fiscal responsibility and upholding GAAP standards and compliance. </p><p> </p><p>Reporting directly to the CFO, the Controller will play a critical part in shaping financial strategy, ensuring the organization's resources are effectively managed, and driving the adoption of best practices in accounting policies and procedures. The Controller will collaborate closely with senior leadership and external partners, including auditors, financial institutions, and regulatory bodies.</p><p> </p><p>If you believe yourself to be qualified and would like to be considered for this position, please send resume to Kristin.Kelleher@roberthalf</p><p> </p><p>Key Responsibilities:</p><p>• Maintain accurate financial records, including financial statements.</p><p>• Develop and maintain robust internal controls to support audit readiness and safeguard assets.</p><p>• Prepare and review a variety of financial documents, including balance sheets, income statements, and cash flow analyses.</p><p>• Optimize cash flow through effective management of revenue cycles, accounts receivable, and billing processes.</p><p>• Ensure compliance with grant and funding requirements, maintaining clear and accurate documentation.</p><p>• Drive process improvements to enhance efficiency and quality across financial operations.</p><p>• Coordinate annual audits and manage tax filings.</p><p>• Serve as the key contact for auditors, financial regulators, and internal stakeholders.</p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p><strong>Hedge Fund - Commodity Settlements Analyst</strong></p><p><br></p><p>Our client a global financail institution continues to add to their physical commodity trading team based in NYC. This role joins the operations team and focuses on the finacial settlement (invoicing) of physical transactions - supporting energy, metals and softs trading desks. The firm is known for a positive team culture, promoting from within, and generous benefits and bounuses. For immediate consideration email your resume to austin.royle@rhi.</p><p><br></p><p><br></p><p><br></p>
Job Title: Accounts Receivable / Credit & Collections Support (Contract or Contract-to-permanent) Location: White Plains, NY (On-site) Industry: Food Distribution <br> Overview: A leading food distribution company in White Plains, New York is seeking a detail-oriented and customer-focused detail oriented to join our team in a Contract or Contract-to-permanent role. This position is ideal for individuals who excel on the phone, are proactive with email follow-up, and enjoy providing excellent customer service. If you come from a call center, banking, or other customer-facing background and are looking to pivot into a back-office Accounts Receivable (AR), credit, and collections role, this is the perfect opportunity to grow your career. No prior AR experience required—we will train you! Key Responsibilities: Handle high-volume outbound and inbound phone calls to customers regarding outstanding invoices, payment statuses, and account updates. Conduct regular email follow-ups with customers to support credit and collection activities. Assist with reviewing customer accounts and documenting updates in the company’s systems. Support the credit and collections department with daily tasks, reporting, and account reconciliation as needed. Build positive customer relationships through clear, detail oriented communication and strong follow-up practices. Collaborate with internal departments (sales, customer service, finance) to resolve billing or account issues. Maintain accurate records of all customer interactions and payment commitments.
