We are looking for a dedicated Vendor Relations Clerk to join our client's team in Windsor, Connecticut. This role involves managing vendor interactions, coordinating service requests, and ensuring smooth operations through effective communication and problem-solving. As this is a long-term contract position, you will play a key role in maintaining high standards of service and driving continuous improvement. Responsibilities:• Coordinate vendor services to address customer repair and equipment requests efficiently.• Record and track incoming issues in designated systems, ensuring timely follow-ups with vendors and clients.• Provide regular updates to customers and maintain accurate system records.• Resolve daily vendor-related concerns by collaborating with internal teams for quick solutions.• Review quotes and vendor information to determine appropriate actions, such as ordering parts or coordinating services.• Verify the accuracy of work orders in systems to ensure proper processing, reporting, and billing.• Manage service orders within assigned territories, meeting individual and team performance metrics.• Analyze current processes and recommend improvements to optimize vendor operations.• Interact with external stakeholders to address operational challenges effectively.• Support the onboarding of new vendors and contribute to the development of improved vendor processes.

• High School Diploma or equivalent education. • Strong customer service skills with the ability to manage vendor relationships effectively. • Proficiency in office functions, including data entry and reporting. • Experience with process improvement and operational procedures is preferred. • Ability to work both onsite and remotely in a hybrid schedule. • Solid organizational skills to maintain accuracy in billing and data management. • Competence in using systems to track and verify work orders. • Excellent communication skills to collaborate with internal teams and external partners.

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Windsor, CT
onsite
Temporary
20.00 - 22.00 USD / Hourly
We are looking for a dedicated Vendor Relations Clerk to join our client's team in Windsor, Connecticut. This role involves managing vendor interactions, coordinating service requests, and ensuring smooth operations through effective communication and problem-solving. As this is a long-term contract position, you will play a key role in maintaining high standards of service and driving continuous improvement. Responsibilities:• Coordinate vendor services to address customer repair and equipment requests efficiently.• Record and track incoming issues in designated systems, ensuring timely follow-ups with vendors and clients.• Provide regular updates to customers and maintain accurate system records.• Resolve daily vendor-related concerns by collaborating with internal teams for quick solutions.• Review quotes and vendor information to determine appropriate actions, such as ordering parts or coordinating services.• Verify the accuracy of work orders in systems to ensure proper processing, reporting, and billing.• Manage service orders within assigned territories, meeting individual and team performance metrics.• Analyze current processes and recommend improvements to optimize vendor operations.• Interact with external stakeholders to address operational challenges effectively.• Support the onboarding of new vendors and contribute to the development of improved vendor processes.
2026-01-26T15:48:33Z

Vendor Relations Clerk Job in Windsor, CT | Robert Half