We are looking for an experienced Administrative Assistant to join our Health Services group in Watertown, Massachusetts. In this contract position, you will play a vital role in overseeing administrative operations, ensuring smooth scheduling, and delivering excellent support to both staff and patients. This role requires strong organizational skills and familiarity with medical office procedures. Responsibilities:• Oversee daily administrative operations within the clinic to ensure efficiency and accuracy.• Manage patient scheduling and appointments using electronic medical records (EMR) systems.• Coordinate calendars for clinicians and staff to optimize workflow.• Answer inbound calls professionally, addressing patient inquiries and concerns.• Maintain patient records and ensure compliance with privacy and confidentiality standards.• Provide exceptional customer service to patients and visitors, creating a welcoming environment.• Support clinic staff with administrative tasks, including documentation and correspondence.• Ensure adherence to clinic policies and procedures in all administrative processes.• Collaborate with medical professionals to address scheduling and operational needs.• Monitor and order office supplies to maintain necessary inventory levels.

• A minimum of 3 years of experience in a medical administrative role or similar position. • Proficiency in using electronic medical records (EMR) systems for scheduling and documentation. • Strong understanding of basic medical terminology. • Demonstrated ability to manage calendars and coordinate schedules effectively. • Excellent customer service skills, with the ability to communicate professionally and empathetically. • Experience handling inbound calls and resolving patient concerns. • Strong organizational skills and attention to detail. • Ability to work independently and collaboratively in a fast-paced environment.

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Watertown, MA
onsite
Temporary
21.85 - 25.30 USD / Hourly
We are looking for an experienced Administrative Assistant to join our Health Services group in Watertown, Massachusetts. In this contract position, you will play a vital role in overseeing administrative operations, ensuring smooth scheduling, and delivering excellent support to both staff and patients. This role requires strong organizational skills and familiarity with medical office procedures. Responsibilities:• Oversee daily administrative operations within the clinic to ensure efficiency and accuracy.• Manage patient scheduling and appointments using electronic medical records (EMR) systems.• Coordinate calendars for clinicians and staff to optimize workflow.• Answer inbound calls professionally, addressing patient inquiries and concerns.• Maintain patient records and ensure compliance with privacy and confidentiality standards.• Provide exceptional customer service to patients and visitors, creating a welcoming environment.• Support clinic staff with administrative tasks, including documentation and correspondence.• Ensure adherence to clinic policies and procedures in all administrative processes.• Collaborate with medical professionals to address scheduling and operational needs.• Monitor and order office supplies to maintain necessary inventory levels.
2025-10-16T16:54:07Z

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