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15 results for Help Desk Lead in Walnut Creek, CA

VP of IT Operations
  • Emeryville, CA
  • onsite
  • Permanent
  • 250000.00 - 275000.00 USD / Yearly
  • We are looking for an experienced and strategic leader to join our team as the Vice President of IT Operations. In this role, you will oversee the planning, execution, and optimization of core IT functions, including infrastructure, networks, service desk operations, and store technologies. Your leadership will ensure seamless technology services that support the company’s retail stores, warehouses, and corporate teams while driving innovation and operational excellence. This is a high-impact opportunity to shape the future of IT operations and contribute to the success of our growing organization.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT operations strategy aligned with the company’s long-term goals.<br>• Create detailed roadmaps for infrastructure, service management, and store systems to support organizational objectives.<br>• Collaborate with executive leaders to ensure IT readiness for business growth and expansion.<br>• Oversee the management of enterprise-wide infrastructure services, including cloud platforms, data centers, networks, and retail systems.<br>• Ensure consistent uptime and performance across all production environments, particularly during peak retail periods.<br>• Drive the adoption of service management frameworks to enhance incident, change, and problem resolution processes.<br>• Lead the transformation of service desk operations, incorporating automation and self-service capabilities.<br>• Build and mentor a high-performing team, fostering skill development in areas such as cloud operations, automation, and field support.<br>• Manage vendor relationships and ensure service level agreements are met to deliver measurable outcomes.<br>• Optimize operational budgets, balancing capital and operational expenses while driving efficiency across IT operations.
  • 2026-01-27T04:14:00Z
Customer Service Manager
  • Dixon, CA
  • onsite
  • Contract / Temporary to Hire
  • 40.00 - 55.00 USD / Hourly
  • <p>Job Summary</p><p>Permanent Hire Opportunity</p><p>This position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.</p><ul><li><strong>Sales Partner Management</strong>: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
  • 2026-02-06T20:08:39Z
FP&A Manager
  • Palo Alto, CA
  • remote
  • Temporary
  • 65.00 - 75.00 USD / Hourly
  • <p>We are working with a large tech company in Palo Alto, CA that is looking for an interim Topline FP& A Manager consultant that partners closely with senior leadership to support revenue growth and commercial strategy across the business. This team provides critical financial insight across bookings, recurring revenue, billing, and margin performance, helping leaders understand trends, evaluate trade-offs, and make informed decisions. Through strong cross-functional collaboration, the team influences planning processes, operational discipline, and long-term financial outcomes. This is a long-term contract position, offering a unique opportunity to collaborate with cross-functional teams and contribute to high-impact decision-making processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>Revenue & Growth Planning</strong></p><ul><li>Own and enhance detailed financial models supporting revenue, ARR, billings, and gross margin performance</li><li>Develop inputs and analysis for annual budgets, rolling forecasts, and long-range planning cycles</li><li>Analyze monthly performance to assess business momentum and forecast accuracy</li></ul><p><strong>Scenario Analysis & Decision Support</strong></p><ul><li>Build and evaluate scenario models related to pricing changes, product launches, and go-to-market initiatives</li><li>Partner with cross-functional teams to assess revenue risks and opportunities throughout the quarter</li><li>Support quarter-end forecasting efforts by synthesizing inputs from sales operations, deal desk, order management, and product teams</li></ul><p><br></p>
  • 2026-02-06T23:34:56Z
Customer Service Manager
  • Fairfield, CA
  • onsite
  • Contract / Temporary to Hire
  • 57.09 - 66.10 USD / Hourly
  • <p>We are looking for a Store Manager to join our team in Fairfield, California. This is a contract-to-permanent position within the wholesale distribution industry. The ideal candidate will oversee customer service operations, ensuring excellent service delivery and maintaining high standards of customer satisfaction. This role requires strong leadership and organizational skills to effectively manage teams, address customer needs, and contribute to the company’s success.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage customer service teams to ensure consistent, high-quality customer interactions.</p><p>• Develop and implement strategies to improve customer satisfaction and resolve complaints effectively.</p><p>• Manage scheduling and staffing decisions to ensure adequate coverage and optimal service levels.</p><p>• Conduct regular training sessions to enhance team performance and ensure compliance with company policies.</p><p>• Oversee inventory management and ensure accurate tracking and replenishment of products.</p><p>• Monitor compliance with safety and security protocols, addressing any discrepancies promptly.</p><p>• Conduct market research to identify opportunities for improving customer service and understand competitor practices.</p><p>• Collaborate with loss prevention teams to safeguard company assets and reduce risks.</p><p>• Supervise merchandising efforts to maximize sales and ensure displays meet company standards.</p><p>• Address operational challenges by stepping into various roles as needed during peak times or staffing shortages.</p>
  • 2026-01-24T00:48:35Z
Office Manager
  • San Francisco, CA
  • onsite
  • Temporary
  • 25.00 - 25.00 USD / Hourly
  • <p>We are looking for a proactive part-time Office Manager to oversee daily operations and maintain a well-organized workspace in San Francisco, California. This role combines administrative, operational, and visitor support responsibilities to ensure smooth office functions and an exceptional experience for staff and guests. As a long-term contract position, this opportunity is ideal for someone who thrives in a dynamic environment and is passionate about creating structure and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage document workflows for executives, including printing, preparation, mailing, and coordinating services such as notary and apostille.</p><p>• Oversee visitor schedules, office reservations, and access card distribution while ensuring meeting spaces are properly prepared.</p><p>• Maintain a clean and organized office environment, including common areas, conference rooms, and kitchens.</p><p>• Monitor and manage office supplies, snacks, beverages, and storage areas to ensure availability and tidiness.</p><p>• Act as the primary point of contact for vendors, building management, and service providers, handling deliveries and coordinating facilities-related requests.</p><p>• Track office spending, manage recurring orders, and support purchasing decisions with basic budgeting knowledge.</p><p>• Assist with meetings and events by setting up rooms, arranging catering, and managing A/V equipment.</p><p>• Facilitate onboarding and offboarding processes, including desk setup, badge collection, and collaboration with HR and IT.</p><p>• Coordinate weekly breakfast and lunch programs while supporting office culture initiatives and social events.</p><p>• Respond promptly to employee and client requests, providing attentive and discreet assistance.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Allison at allison.jacques - at - roberthalf - .com with your word resume and reference job ID#00410-0013380307*</p>
  • 2026-02-06T19:58:51Z
Office Manager
  • Oakland, CA
  • onsite
  • Temporary
  • 26.00 - 30.00 USD / Hourly
  • <p><strong>Office Manager</strong></p><p><strong>Description:</strong></p><p>Oversee office operations, supervise staff, and implement processes that create an efficient and supportive work environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Oversee daily office operations and facilities</li><li>Manage office supplies and vendor contracts</li><li>Supervise administrative staff</li><li>Assist with budgeting and invoice processing</li><li>Maintain a positive work environment</li></ul>
  • 2026-02-13T22:53:42Z
Executive Assistant
  • Berkeley, CA
  • onsite
  • Contract / Temporary to Hire
  • 33.00 - 43.00 USD / Hourly
  • <p>A well‑established law firm in Berkeley is seeking an Executive Assistant/Office Manager to support their Managing Partner on a contract‑to‑hire basis. This fully on‑site role is ideal for candidates who are proactive, organized, and thrive in a position where they can take ownership and be the key support person for a busy leader. While prior experience in a law firm is a plus, the firm is equally open to candidates who are passionate about executive support and office operations, whether they are looking to grow within legal or simply advance in an EA/Office Manager career path. Training will be provided for the right go‑getter who brings strong initiative and follow‑through.</p><p> </p><p>In this role, you’ll work closely with the Managing Partner to anticipate needs, assist with billing, coordinate travel, and ensure day‑to‑day operations run smoothly. You will also support HR‑focused tasks, including interview coordination and onboarding assistance. This position offers long‑term potential for someone who enjoys being at the center of firm operations.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive executive support to the Managing Partner, including calendar management, meeting prep, task tracking, and follow‑up</li><li>Assist with billing tasks such as time entry, expense tracking, and proofreading invoices (training provided)</li><li>Coordinate domestic travel, logistics, and itineraries</li><li>Manage everyday office operations, including supplies, vendors, and general administrative needs</li><li>Proactively anticipate the Managing Partner’s needs and address issues before they arise</li><li>Support HR‑related coordination, including scheduling interviews and assisting with onboarding</li><li>Handle sensitive and confidential information with discretion</li><li>Step in across various administrative functions to ensure smooth office operations</li></ul>
  • 2026-02-11T19:04:19Z
EVS/ Facilities Manager
  • San Francisco, CA
  • onsite
  • Temporary
  • 30.00 - 45.00 USD / Hourly
  • <p>We are looking for an EVS Specialist/ Facilities Manager to join our Hospital in San Francisco, California. This contract position offers an exciting opportunity to contribute to operational excellence within the healthcare and social assistance industry. The ideal candidate will play a key role in analyzing processes, monitoring performance metrics, and ensuring smooth operations in a fast-paced environment.</p><p><br></p><p><strong>Hours:</strong> 100% | Onsite Monday-Friday 8AM-5PM (2 minute walk from MUNI) 30 minute lunch break</p><p><br></p><p><strong><u>Cantonese Language Abilities Preferred but not required !!</u></strong></p><p><br></p><p><br></p><p>Responsibilities:</p><p>·        Oversee daily cleaning, sanitation, and waste management activities across all hospital units, patient rooms, operating areas, and common spaces.</p><p>·        Ensure department meets all regulatory requirements, including Joint Commission, OSHA, and state health department standards.</p><p>·        Provide ongoing coaching, performance evaluations, and opportunities for professional development.</p><p>·        Conduct routine inspections to identify areas for improvement and ensure consistent quality.</p><p>·        Maintain accurate documentation of cleaning procedures, incident reports, and compliance records.</p><p>·        Respond promptly to requests for environmental services, ensuring patient needs are met with empathy and professionalism.</p><p>·        Participate in patient experience initiatives related to cleanliness and safety.</p><p>·        Manage EVS supply inventory, ordering, and vendor relationships.</p><p>·        Maintain departmental budget, track expenses, and explore cost-saving opportunities without compromising quality.</p><p>·        Ensure equipment is properly maintained, repaired, and replaced as needed.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00416-0013338400**</p><p><br></p>
  • 2026-02-10T18:41:25Z
Office Manager
  • Alameda, CA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an organized and adaptable Office Manager to join our team in Alameda, California. This is a contract position ideal for a motivated individual who thrives in a dynamic environment and can manage a variety of administrative tasks with precision. The role involves supporting day-to-day office operations and requires excellent communication and multitasking skills.<br><br>Responsibilities:<br>• Oversee daily office operations to ensure smooth workflow and efficiency.<br>• Manage vendor relationships, including coordinating purchases and processing invoices.<br>• Organize and schedule corporate meetings and events, ensuring all logistics are handled effectively.<br>• Welcome and assist visitors, while managing deliveries and distributing mail.<br>• Operate and maintain security systems to ensure a safe office environment.<br>• Coordinate conference room bookings and prepare spaces for meetings.<br>• Handle receptionist duties, including routing incoming calls and addressing inquiries.<br>• Order and maintain office supplies to ensure the team has necessary resources.<br>• Provide program support to executives and team members as needed.
  • 2026-02-03T23:03:52Z
Office Manager
  • Stockton, CA
  • onsite
  • Temporary
  • 25.34 - 29.34 USD / Hourly
  • We are looking for a detail-oriented Office Manager to join our team in Stockton, California. In this long-term contract position, you will play a crucial role in managing administrative tasks, payroll processing, and office operations while ensuring compliance with California labor laws. This role is ideal for someone with strong organizational skills and experience in office management, payroll, or property management.<br><br>Responsibilities:<br>• Oversee accounts payable and receivable processes, ensuring accuracy in invoice entry and reconciliation using Yardi.<br>• Assist with rent invoicing, collections, and general ledger activities to support property management operations.<br>• Coordinate tenant communications, schedule maintenance services, and manage vendor relationships.<br>• Administer payroll, ensuring adherence to California labor and employment regulations.<br>• Facilitate employee onboarding and offboarding processes while maintaining accurate and confidential personnel records.<br>• Manage office operations, including organizing records, ordering supplies, and implementing efficient administrative workflows.<br>• Support lease administration tasks and ensure compliance with relevant regulations.<br>• Collaborate on internal projects to enhance office functionality and streamline processes.
  • 2026-02-09T18:08:41Z
Concierge/Receptionist
  • Redwood City, CA
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 25.00 USD / Hourly
  • <p>Our client is seeking to hire two (2) Receptionists for their Redwood City, CA operations. These roles have possibilities to become contract to hire and requires onsite work daily. You will have perks such as access to a gym and fitness classes. Apply today to join this winning team!</p><p><br></p><p><strong>Position Overview:</strong></p><p><br></p><p>As a Receptionist, you will play a key role in ensuring the smooth operation of daily office activities, offering both administrative and front desk support.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Serve as the welcoming point of contact for clients, visitors, and employees, consistently creating a positive experience.</li><li>Answer and route incoming telephone calls promptly and in accordance with company procedures, directing inquiries to the proper departments.</li><li>Distribute mail and process both incoming and outgoing packages, coordinating courier pickups and deliveries, and promptly resolving any related issues.</li><li>Issue and track security badges to visitors and staff as required.</li><li>Maintain clear and accurate flow of communications and correspondence within the office.</li><li>Monitor office supply levels and process requisition orders as needed.</li><li>Support the Facility Manager and Facility Coordinator with clerical and administrative duties related to building operations.</li><li>Respond to routine client and general questions, escalating complex matters to the appropriate contacts.</li><li>Participate in training and facility programs to continually develop your professional skills.</li><li>Maintain a tidy, organized, and secure work environment.</li><li>Uphold all company and client policies, practices, and procedures.</li></ul><p><br></p>
  • 2026-02-18T00:43:42Z
Office Manager
  • Concord, CA
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 37.00 USD / Hourly
  • <p>Robert Half's client in Concord, CA is seeking a PART-TIME contract-to-hire Office Manager. The anticipated commitment is 24 hours per week.</p><p><br></p><p><strong>Office Manager - Key Responsibilities:</strong></p><ul><li>Manage and update accounting records (e.g., Quicken), process payments for company bills, credit cards, property taxes, and conduct bank statement reconciliations</li><li>Handle vendor purchases (e.g., Amazon), supply ordering, and maintain kitchen/office inventory and basic upkeep</li><li>Prepare and type business correspondence; sort, distribute, and process incoming mail and deliveries</li><li>Support HR administration, including onboarding/offboarding, employee handbook updates, benefits enrollment, compliance reminders, and maintenance of training records</li><li>Assist with quarterly and annual reporting; submit documents to external accountants as needed</li><li>Organize company events, meetings, and coordinate facility needs (e.g., holiday parties, safety meetings)</li><li>Maintain organized files for leases, contracts, administrative calendars, and compliance documentation</li><li>Coordinate implementation of new office systems (IT, phone, postage) as needed</li><li>Track employee vacation requests and professional license renewals</li></ul><p><strong>Skills & Requirements:</strong></p><ul><li>Exceptional attention to detail and accuracy in record management</li><li>Strong organizational, multitasking, and prioritization abilities</li><li>Proficiency with office and accounting software (e.g., MS Office, Quicken)</li><li>Excellent written and verbal communication skills</li><li>Previous experience in office management or HR administration preferred</li></ul><p>If you are interested in this part time Office Manager role, please apply today for immediate consideration.</p>
  • 2026-02-19T16:28:48Z
Office Manager
  • San Francisco, CA
  • onsite
  • Temporary
  • 25.00 - 25.00 USD / Hourly
  • We are looking for an efficient and detail-oriented Office Manager to join our team in San Francisco, California. As part of this contract position, you will play a key role in ensuring the smooth day-to-day operations of our office, providing support to both staff and visitors. This role requires strong organizational skills, the ability to work independently, and a detail-oriented approach.<br><br>Responsibilities:<br>• Manage kitchen supplies by stocking items and placing food orders through Instacart.<br>• Welcome guests and candidates upon arrival, escorting them to designated areas and ensuring a positive experience.<br>• Coordinate with vendors to maintain office functionality and address service needs.<br>• Handle mail and package deliveries, ensuring timely distribution.<br>• Assist in planning and supporting team events or offsite activities.<br>• Maintain office supplies inventory and ensure timely replenishment.<br>• Serve as the main point of contact for reception duties, creating a welcoming environment.<br>• Monitor accounts payable and ensure accurate processing of invoices.
  • 2026-02-05T17:54:02Z
Accounts Receivable Specialist
  • Concord, CA
  • onsite
  • Temporary
  • 25.00 - 32.00 USD / Hourly
  • <p><strong>Job Posting: Accounts Receivable Specialist</strong></p><p><strong>Employment Type:</strong> Contract</p><p><strong>Pay Rate:</strong> $25 - $32 hourly</p><p> </p><p><strong>About the Role</strong></p><p>Robert Half is seeking an experienced <strong>Accounts Receivable Specialist</strong> to join our clients' growing team! This is an opportunity for a skilled and detail-oriented professional to manage and optimize the company’s accounts receivable process. In this role, you’ll take the lead in maintaining accurate financial records, overseeing collections, and delivering exceptional client communication. If you’re looking for a dynamic, supportive environment and the chance to make an impact, this role is perfect for you.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage all aspects of the accounts receivable process, including payment posting, account reconciliations, and adjustments.</li><li>Prepare and distribute customer invoices, payment reminders, and aging reports.</li><li>Monitor outstanding invoices and proactively follow up on overdue payments with clients.</li><li>Address and resolve billing discrepancies in a timely and professional manner.</li><li>Provide regular reports and insights on accounts receivable performance to management.</li><li>Collaborate with sales and accounting teams to address customer account inquiries and ensure smooth communication.</li><li>Assist with month-end and year-end financial closing processes.</li><li>Maintain and update customer records with accuracy in accounting software.</li></ul><p><br></p>
  • 2026-02-13T18:08:40Z
Tax Accountant
  • Walnut Creek, CA
  • onsite
  • Permanent
  • 200000.00 - 250000.00 USD / Yearly
  • <p><strong>Lead, Influence, and Step into a Succession Opportunity </strong></p><p><br></p><p> A well-established and growing tax and advisory firm is seeking a highly experienced Tax Accounting Leader to step into a succession-focused role designed to support the long-term continuity of the firm. This position is intended for an experienced Tax Accountant who is ready to assume increasing responsibility, work closely with ownership, and ultimately pursue partnership and firm leadership. </p><p> This role goes beyond traditional senior accounting responsibilities. It offers a clear pathway to ownership succession, making it an excellent opportunity for someone seeking a lasting home and the ability to shape the future of a practice. </p><p><br></p><p><strong>Role Overview </strong></p><p>You will take ownership of complex tax engagements, serve as a primary advisor to key clients, and work directly with firm leadership as part of a planned succession strategy. Over time, you will assume expanded leadership responsibilities with the opportunity to achieve partnership at the firm. </p><p><br></p><p><strong>Key Responsibilities </strong></p><ul><li>Prepare and review complex federal, state, and local tax returns for individuals, partnerships, S corporations, trusts, and other entities </li><li>Act as a trusted advisor to clients through strategic tax planning and year-round consultation </li><li>Manage IRS, FTB, and other taxing authority correspondence and resolutions </li><li>Oversee additional compliance filings including sales/use tax and business property tax </li><li>Maintain accurate and organized client documentation in line with firm standards </li><li>Drive process improvements, workflow efficiencies, and practice development initiatives </li><li>Mentor and support staff as part of leadership succession planning</li></ul>
  • 2026-02-06T16:58:42Z