<p>We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. In this Contract-to-Permanent position, you will play a key role in ensuring smooth operations by assisting with data entry, vendor communications, and enrollment processing. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input and update data into member portals, ensuring all submissions are confirmed and processed correctly.</p><p>• Communicate with vendors and representatives to address inquiries and resolve issues as needed.</p><p>• Handle enrollment processing and eligibility postings with precision and efficiency.</p><p>• Generate and analyze reports to support operational objectives.</p><p>• Scan and index documents to maintain organized and accessible records.</p><p>• Distribute mail to appropriate departments and individuals.</p><p>• Respond promptly to inbound calls, providing excellent customer service and addressing client needs.</p><p>• Manage email correspondence professionally and effectively.</p><p>• Schedule appointments and coordinate with team members to ensure smooth workflows.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>

• Proven experience in customer service or a similar role, demonstrating strong communication skills.<br>• Proficiency in data entry with attention to detail and accuracy.<br>• Familiarity with Microsoft Excel and Word for managing and processing information.<br>• Ability to handle inbound calls and email correspondence professionally.<br>• Experience in order entry and document scanning is preferred.<br>• Strong organizational skills to manage mail distribution and appointment scheduling.<br>• Ability to work independently and collaboratively in a team setting.<br>• Availability to work Monday through Friday, 8:30 AM to 5:00 PM.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>