We are looking for a dedicated Customer Experience Specialist to join our team in Tulsa, Oklahoma. This is a Contract-to-Permanent position, offering the opportunity to grow within the organization after successful completion of training. In this role, you will provide exceptional service to clients, many of whom require special care, while maintaining accuracy in documentation and communication.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and concerns with empathy and professionalism.<br>• Handle a high volume of paperwork and data entry tasks with precision and attention to detail.<br>• Respond to inbound calls and manage outbound communications as necessary.<br>• Assist clients with disabilities or special needs, ensuring their unique requirements are met.<br>• Maintain accurate and organized records of client interactions and service requests.<br>• Collaborate effectively with team members to ensure seamless service delivery.<br>• Adapt to a hybrid work environment following successful completion of training and conversion, if applicable.<br>• Uphold company standards by maintaining confidentiality and adhering to all policies and guidelines.

• Proven experience in customer service, preferably in a call center or similar environment.<br>• Strong skills in data entry and order processing with attention to accuracy.<br>• Ability to handle inbound and outbound calls effectively.<br>• Demonstrated patience, empathy, and client-oriented approach when working with individuals with special needs.<br>• Excellent organizational and time management skills.<br>• Strong communication abilities, both verbal and written.<br>• Proficiency in using computer systems and software for documentation and communication.<br>• Ability to work onsite Monday through Friday during standard business hours.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>