<p>We are looking for a dedicated Help Desk Analyst to join our team on a contract basis in Tucson, Arizona. In this role, you will provide hands-on IT support, ensuring smooth operations and resolving technical issues efficiently. The ideal candidate will possess strong problem-solving skills and a commitment to delivering excellent customer service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve hardware, software, and network-related issues reported by users.</p><p>• Configure and deploy computers, peripherals, mobile devices, and other IT equipment.</p><p>• Track and manage IT assets, including hardware inventory and software licensing.</p><p>• Provide support for meeting room audiovisual equipment and video conferencing tools.</p><p>• Assist with user account management, including password resets and access permissions.</p><p>• Implement security best practices and educate users about safe computing habits.</p><p>• Escalate complex technical problems to specialized IT teams when necessary.</p><p>• Maintain documentation of support activities and resolutions for future reference.</p><p>• Collaborate with team members to improve IT support processes and workflows.</p>

• 1-3 years of experience in IT support, preferably within a corporate setting.<br>• Proficiency in Windows, macOS, M365, Active Directory, and basic networking concepts.<br>• Familiarity with technologies such as Cisco, Citrix, and configuration management tools.<br>• Ability to work independently and solve problems effectively under minimal supervision.<br>• Strong communication skills with a focus on delivering excellent customer service.<br>• Experience with deploying and maintaining Apple devices and Android systems.<br>• Knowledge of computer hardware and IT equipment configuration.<br>• Capacity to manage multiple tasks while maintaining attention to detail.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>