We are looking for a detail-oriented and compassionate Medical Scheduler to join our team in Torrance, California. In this Contract-to-ongoing position, you will play a critical role in coordinating patient care by managing appointment scheduling and ensuring seamless communication within the Home Health department. This is a long-term role, Monday through Friday, with occasional weekend coverage as needed.<br><br>Responsibilities:<br>• Handle a high volume of incoming calls, assessing patient needs and directing them to the appropriate department or specialist.<br>• Schedule, reschedule, and confirm patient appointments with accuracy and efficiency.<br>• Maintain and update patient records and files within the designated system.<br>• Collaborate with the Home Health department to ensure timely and effective patient care coordination.<br>• Utilize medical terminology knowledge to facilitate clear communication with patients and healthcare professionals.<br>• Provide excellent customer service while addressing patient inquiries and concerns.<br>• Assist in maintaining the daily schedule to optimize workflow within the department.<br>• Support the team with administrative tasks and ensure compliance with organizational policies.<br>• Participate in occasional weekend coverage as required to meet patient care needs.

• Previous experience in a medical office or healthcare setting is required.<br>• Familiarity with medical terminology and scheduling systems.<br>• Strong organizational and multitasking abilities to manage a high volume of calls and appointments.<br>• Excellent communication and interpersonal skills to interact effectively with patients and team members.<br>• Proficiency in using computer systems and software for scheduling and record-keeping.<br>• Ability to work collaboratively in a fast-paced environment.<br>• Availability to work Monday through Friday, with occasional weekend coverage.<br>• Attention to detail and a commitment to delivering exceptional patient care.

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