Robert Half Permanent Placement is partnering with a Manufacturing & Distribution company in Tonawanda, NY on their search for an Office and Dispatch Manager to join their team. This is a hybrid role (see notes below) with starting salary of $55,000 - $65,000 based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience. Please note: this is a variable shift position. First 90 days will be in office 8-4 M-F. After 90 days, you will be in-office 3 weekdays of your choosing. The other two days will be remote on the weekends, working approximately 5 hours each day, most likely 7AM - 12PM. This may go to one weekend day in the future as the hope is to hire two people! Responsibilities include but not limited to: <ul><li>Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals</li><li>Team Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamwork</li><li>Customer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders</li><li>Compliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirements</li><li>Continuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency</li><li>Cross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives</li><li>Reporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required</li></ul>

<ul><li>Proven experience in office management with a preference for manufacturing, distribution, or logistics</li><li>Strong organizational, leadership, and communication skills</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Proficiency with Microsoft Office Suite (Excel, Word, Outlook); experience with ERP is a big plus!</li><li>Knowledge of compliance and safety practices in a manufacturing/distribution setting preferred</li></ul>

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Tonawanda, NY
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
Robert Half Permanent Placement is partnering with a Manufacturing & Distribution company in Tonawanda, NY on their search for an Office and Dispatch Manager to join their team. This is a hybrid role (see notes below) with starting salary of $55,000 - $65,000 based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience. Please note: this is a variable shift position. First 90 days will be in office 8-4 M-F. After 90 days, you will be in-office 3 weekdays of your choosing. The other two days will be remote on the weekends, working approximately 5 hours each day, most likely 7AM - 12PM. This may go to one weekend day in the future as the hope is to hire two people! Responsibilities include but not limited to: <ul><li>Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals</li><li>Team Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamwork</li><li>Customer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders</li><li>Compliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirements</li><li>Continuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency</li><li>Cross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives</li><li>Reporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required</li></ul>
2025-09-12T13:44:20Z

Office And Dispatch Manager Job in Tonawanda | Robert Half