<p><strong>Overview:</strong></p><p> We are seeking a dynamic Payroll Relationship Manager to support small and medium-sized business clients with a comprehensive payroll solution. As a Payroll Relationship Manager, you will guide clients through the onboarding, activation, and ongoing support process, ensuring a seamless payroll experience and efficient tax compliance. This is an ideal opportunity for those who thrive in a collaborative and fast-paced environment while delivering exceptional client service.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Consultation & Solutioning:</strong></li><li>Advise clients on payroll solutions, including payments and payroll support.</li><li>Collaborate with Business Development, Relationship Managers, and Product teams to recommend tailored payroll services.</li><li><strong>Onboarding & Activation:</strong></li><li>Lead the onboarding process, ensuring a smooth setup and activation of the payroll solution.</li><li>Oversee client training on payroll platform features, including integration with tax filing automation.</li><li><strong>Client Relationship Management:</strong></li><li>Serve as the primary contact for payroll clients, addressing inquiries and troubleshooting issues.</li><li>Manage client feedback and advocate for process improvements.</li><li><strong>Sales & Cross-Sell:</strong></li><li>Execute product pilots and nurture leads in partnership with Marketing.</li><li>Cross-sell value-added payroll and payment services to existing clients to drive revenue and client loyalty.</li><li><strong>Process Improvement:</strong></li><li>Identify opportunities to enhance onboarding, activation, and ongoing support processes.</li><li>Contribute to feedback loops with sales leadership, marketing, and product teams.</li></ul>

<p><strong>Required:</strong></p><ul><li>Minimum 2 years of sales experience and/or a Bachelor’s degree.</li><li>Experience in merchant services, payroll, or banking.</li><li>Strong tele-sales, written, and interpersonal communication skills.</li><li>Excellent organizational skills and ability to manage multiple clients/projects.</li><li>Proficiency with Salesforce CRM and Microsoft Office/Excel.</li><li>Client-first mindset with strong analytical and problem-solving abilities.</li><li>High integrity, professionalism, and risk management awareness.</li><li>Ability to adapt in a fast-paced environment.</li></ul><p><strong>Preferred:</strong></p><ul><li>5+ years in payments, payroll, or a related field.</li><li>Success in cross-functional collaboration.</li><li>Familiarity with digital onboarding tools and processes.</li><li>Bilingual abilities.</li><li>Experience with payroll platforms (e.g., Gusto, ADP, PayChex).</li><li>Resourceful in addressing customer needs.</li></ul>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>