Patient Service Representative
We are looking for a dedicated Patient Service Representative to join our team in Syracuse, New York. In this role, you will provide exceptional support to patients by managing their scheduling, registration, and service needs. This is a Contract-to-permanent opportunity within the healthcare industry, offering a chance to make a meaningful impact on patient experiences.<br><br>Responsibilities:<br>• Coordinate patient scheduling to ensure timely and efficient appointments.<br>• Assist patients with inquiries and provide clear information about services.<br>• Facilitate patient registration by accurately collecting and verifying required information.<br>• Deliver excellent customer service in a call center environment, addressing patient concerns promptly.<br>• Maintain accurate records and documentation in compliance with healthcare standards.<br>• Collaborate with healthcare staff to ensure seamless operations and patient satisfaction.<br>• Handle sensitive patient information with confidentiality and professionalism.<br>• Resolve scheduling conflicts and patient issues effectively.<br>• Support patients in navigating healthcare processes and procedures.<br>• Uphold organizational standards for patient care and service quality.
• Minimum of 2 years of experience in patient services or a related role.<br>• Proficiency in patient scheduling and registration processes.<br>• Strong customer service skills, particularly in a call center environment.<br>• Ability to assist patients with empathy and professionalism.<br>• Familiarity with healthcare systems and procedures.<br>• Excellent communication and organizational skills.<br>• High level of attention to detail and accuracy.<br>• Ability to manage multiple tasks in a fast-paced environment.
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3>
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Syracuse, NY
- onsite
- Contract / Temporary to Hire
-
16.00 - 25.88 USD / Hourly
- We are looking for a dedicated Patient Service Representative to join our team in Syracuse, New York. In this role, you will provide exceptional support to patients by managing their scheduling, registration, and service needs. This is a Contract-to-permanent opportunity within the healthcare industry, offering a chance to make a meaningful impact on patient experiences.<br><br>Responsibilities:<br>• Coordinate patient scheduling to ensure timely and efficient appointments.<br>• Assist patients with inquiries and provide clear information about services.<br>• Facilitate patient registration by accurately collecting and verifying required information.<br>• Deliver excellent customer service in a call center environment, addressing patient concerns promptly.<br>• Maintain accurate records and documentation in compliance with healthcare standards.<br>• Collaborate with healthcare staff to ensure seamless operations and patient satisfaction.<br>• Handle sensitive patient information with confidentiality and professionalism.<br>• Resolve scheduling conflicts and patient issues effectively.<br>• Support patients in navigating healthcare processes and procedures.<br>• Uphold organizational standards for patient care and service quality.
- 2025-10-07T15:08:45Z