We are looking for a dedicated Care Coordinator to join our team in Syracuse, New York. In this Contract-to-permanent role, you will provide essential administrative and technical support to the Clinical Supervisor and team members, ensuring seamless operations in the referral and authorization processes. This position offers an opportunity to make a meaningful impact by collaborating with team members and assisting members in accessing the services they need.<br><br>Responsibilities:<br>• Review and accurately input authorization data into a computerized database, including managing expiring authorization reports.<br>• Assist case management with scheduling and coordinating patient services as directed by the clinical team.<br>• Participate in regular meetings with clinical staff to identify opportunities for process improvement and implement recommended changes.<br>• Maintain and manage various reports within organizational systems as assigned.<br>• Perform clerical tasks such as filing, typing, copying, faxing, and taking messages to support team operations.<br>• Actively engage in performance improvement and continuous quality improvement activities.<br>• Communicate regularly with members to ensure their needs are met and collaborate with team members to address any concerns.<br>• Carry out additional duties as assigned by the supervisor to support the team's overall goals.

• High school diploma required; an Associate's degree in a related field is preferred.<br>• Minimum of 2 years of experience in the healthcare industry or certification as a Medical Assistant.<br>• Proficiency in computer systems, including Microsoft Office Suite, internet usage, and various software applications.<br>• Strong analytical and problem-solving skills to identify issues and contribute to their resolution.<br>• Ability to work on-site at the organizational office in Syracuse, New York, Monday through Friday.<br>• Demonstrated ability to work independently while adapting to shifting priorities and timelines.<br>• Exceptional discretion in handling sensitive and confidential information.<br>• Excellent verbal and written communication skills to interact effectively with team members and members.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>