<p>We are looking for a dedicated part time (M-W) Help Desk Analyst to join our team on a contract basis in Surprise, Arizona. This role involves providing onsite technical support to ensure smooth operations across hardware, software, and network systems. If you have a passion for solving IT challenges and delivering exceptional service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Troubleshoot and resolve a variety of hardware, software, and network issues to maintain system functionality.</p><p>• Configure and set up computers, peripherals, and mobile devices for end users.</p><p>• Track and manage IT assets, including equipment inventory and software licensing.</p><p>• Provide assistance with user account management, password resets, and adherence to security protocols.</p><p>• Diagnose and escalate complex technical problems to higher-level IT teams when necessary.</p><p>• Maintain and support audiovisual equipment and video conferencing systems in meeting rooms.</p>

• 1-3 years of experience providing IT support in an environment requiring attention to detail.<br>• Proficiency in Windows, macOS, Active Directory, Microsoft 365, and basic networking.<br>• Strong knowledge of Android and Apple devices, as well as computer hardware and configuration management.<br>• Familiarity with Cisco and Citrix technologies.<br>• Ability to handle deployments and system setups efficiently.<br>• Excellent problem-solving abilities and a proactive approach to technical challenges.<br>• Strong communication skills and a customer-focused attitude.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>