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15 results for Front Desk Specialist in Solana Beach, CA

Customer Service Representative
  • Encintias, CA
  • onsite
  • Temporary
  • 18.00 - 23.00 USD / Hourly
  • <p>A fun, energetic <strong>recreational gymnastics and fitness facility in Encinitas</strong> is searching for an enthusiastic <strong>Customer Service Representative</strong> to support families, students, and members. This role is ideal for someone who enjoys a lively environment, works well with children and parents, and can balance administrative duties with stellar customer service.</p><p><br></p><p><strong>&#128313; Key Responsibilities</strong></p><ul><li>Provide outstanding customer service to parents, students, and visitors both in person and by phone.</li><li>Assist with class scheduling, enrollment, cancellations, and membership questions.</li><li>Process payments, manage class waitlists, and communicate program updates.</li><li>Maintain a safe, clean, and welcoming lobby and front desk area.</li><li>Help monitor check-in procedures for classes, camps, and special events.</li><li>Respond to messages, emails, and inquiries in a timely and helpful manner.</li><li>Support instructors by providing updated rosters, attendance sheets, and announcements.</li><li>Assist with promotional events, parent nights, and seasonal activities.</li></ul>
  • 2025-12-08T18:48:42Z
Spanish Customer Experience Specialist
  • San Diego, CA
  • remote
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>As a <strong>Client Experience Specialist</strong>, you’ll play a key role in supporting individuals and families who reach out looking for guidance, resources, and compassion. This position is perfect for someone who wants to grow in social services and enjoys being a steady, helpful voice for people navigating challenging situations. Every call you take is an opportunity to make someone’s day a little easier. This role is contract to hire with the ability to work hybrid once hired on permanently. Approximately the first 6 months will be fully in office! </p><p><strong>What You’ll Do:</strong></p><ul><li>Serve as the first point of contact for community members calling in for help or information.</li><li>Answer a high volume of inbound calls while maintaining a warm, supportive, and patient approach.</li><li>Communicate with clients in <strong>both English and Spanish</strong> to understand their needs and connect them to the right programs or resources.</li><li>Enter and track information using <strong>two CRM systems</strong>, ensuring accuracy and thorough documentation.</li><li>Provide clear explanations of available services and walk callers through next steps.</li><li>Stay informed about internal and community programs to guide clients effectively.</li><li>Uphold client confidentiality and handle sensitive situations with professionalism.</li><li>Work closely with team members to ensure clients receive seamless support.</li></ul><p><br></p>
  • 2025-11-24T18:44:20Z
Customer Service Representative
  • Oceanside, CA
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p>A high-end hospitality and services company in Oceanside is hiring a <strong>Customer Service Representative</strong> to provide elevated service to clients, manage appointment scheduling, and support front-end operations. This position requires a polished, service-focused communicator who enjoys working with people and creating memorable guest experiences.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet clients, answer incoming calls, and manage high-volume scheduling</li><li>Handle billing questions, membership inquiries, and service upgrades</li><li>Provide knowledgeable recommendations based on client needs</li><li>Maintain accurate records of appointments, client profiles, and visit history</li><li>Resolve concerns quickly with tact, professionalism, and a hospitality-first mindset</li><li>Assist with front office presentation, light administrative duties, and coordination with management</li></ul>
  • 2025-11-21T21:54:22Z
Bilingual Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 19.50 - 21.00 USD / Hourly
  • <p>Our client in the property management sector is seeking a bilingual Spanish/English Customer Service Representative to deliver exceptional support to tenants, property owners, and vendors. This role is ideal for professionals who excel in communication, problem-solving, and thrive in a fast-paced, customer-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inquiries from tenants, owners, and vendors in both Spanish and English via phone, email, and in person.</li><li>Resolve service requests and escalate issues to property managers as needed.</li><li>Maintain accurate and up-to-date records of client interactions.</li><li>Address lease, rent, and maintenance concerns promptly and professionally.</li><li>Collaborate closely with team members to ensure excellent service delivery.</li></ul><p><br></p>
  • 2025-11-20T20:17:54Z
Client Services Associate
  • Del Mar, CA
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p><strong>About the Role:</strong></p><p> We are seeking a professional and detail-oriented <strong>Financial Customer Service Representative</strong> to support a growing financial services team in Del Mar. In this role, you will assist clients with questions related to insurance, financial products, account support, and general service inquiries. This is an excellent opportunity for someone with strong operational and customer support experience who wants to grow within a stable, client-focused organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer inbound client calls and provide accurate information regarding insurance policies, financial products, and general account needs.</li><li>Assist clients with policy updates, documentation requests, account changes, and service questions.</li><li>Navigate and update <strong>Salesforce</strong> and other internal systems to document interactions and maintain accurate records.</li><li>Provide a high level of professionalism, clarity, and support during every client interaction.</li><li>Collaborate with internal teams to resolve client concerns efficiently.</li><li>Follow compliance and confidentiality guidelines related to financial and insurance services.</li><li><br></li></ul><p><br></p>
  • 2025-11-24T20:47:36Z
Spanish/ English Customer Service Representative
  • San Diego, CA
  • remote
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>Bilingual Spanish Customer Service Representative – Nonprofit (Homelessness & Community Assistance)</strong></p><p> <strong>Location:</strong> Onsite (Hybrid eligible after ~6 months)</p><p> <strong>Type:</strong> Contract-to-Hire</p><p> <strong>Start Date:</strong> Early January</p><p> <strong>Schedule:</strong> Full-time, Standard Business Hours (Shifts between 8AM–6PM)</p><p><strong>About the Opportunity:</strong></p><p> We are seeking compassionate, mission-driven <strong>Bilingual Spanish Customer Service Representatives</strong> to join a nonprofit dedicated to supporting individuals facing homelessness, food insecurity, and housing challenges. This role is ideal for someone who is passionate about serving the community and wants to build a long-term career in social services.</p><p>You’ll be the first point of contact for clients seeking help, providing information, support, and referrals to essential programs. The role begins fully onsite, with potential hybrid flexibility after approximately six months based on performance and reliability.</p><p><strong>What You’ll Do:</strong></p><ul><li>Answer inbound calls from community members seeking assistance with homelessness services, food programs, housing resources, and other essential needs.</li><li>Communicate with clients in <strong>both English and Spanish</strong>, offering patient, compassionate support.</li><li>Gather information, assess needs, and provide accurate details about available programs and next steps.</li><li>Document all interactions using the organization’s CRM system.</li><li>Learn program guidelines, processes, and community resources quickly.</li><li>Maintain confidentiality and follow all nonprofit and social services compliance standards.</li><li>Collaborate with team members and program staff to ensure callers receive timely and appropriate</li></ul><p><br></p>
  • 2025-11-24T20:53:50Z
Spanish Call Center Representative - Social Services
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>&#128222; Bilingual Call Center / Social Services Resource Agent</strong></p><p> <strong>Non-Profit Organization – Contract to Hire</strong></p><p> <strong>Start: Early 2026 | Fully Onsite to Start | Hybrid Available Once Hired Permanently</strong></p><p>We are partnering with a local non-profit dedicated to supporting individuals and families in need. We are seeking <strong>compassionate, patient, and service-driven individuals</strong> who want a long-term opportunity in social services and genuinely enjoy helping people.</p><p>This is a <strong>contract-to-hire</strong> role with the opportunity to transition into a permanent position. Once permanent, employees may shift into a <strong>hybrid schedule</strong> based on performance and program needs.</p><p><br></p><p><strong>&#128204; Position Overview</strong></p><p>You will handle high-volume inbound calls from community members seeking assistance across a wide range of basic-need and support services. You’ll provide information, referrals, and guidance while ensuring every caller feels supported and understood. This is an excellent role for someone who is resourceful, empathetic, and passionate about helping vulnerable populations.</p><p><br></p><p><strong>&#128204; Key Responsibilities</strong></p><ul><li>Assist callers looking for <strong>emergency or temporary shelter</strong>, including situations involving safety concerns or housing instability.</li><li>Provide information on <strong>longer-term housing programs</strong>, affordability options, and rental support resources.</li><li>Offer general guidance related to <strong>tenant questions, rights, and navigating housing challenges</strong>.</li><li>Support callers seeking <strong>medical or mental health services</strong>, low-cost clinics, and general wellness programs.</li><li>Provide information on <strong>crisis support</strong>, counseling options, and public health resources.</li><li>Guide callers through <strong>community assistance programs</strong> for utility discounts, bill help, or energy-saving upgrades.</li><li>Explain available programs for households with <strong>medical or financial hardships</strong> needing additional support.</li><li>Document calls clearly and accurately while following established protocols.</li></ul><p><br></p><p><br></p>
  • 2025-11-26T17:13:41Z
Client Services Administrator
  • San Diego, CA
  • remote
  • Contract / Temporary to Hire
  • 25.00 - 35.00 USD / Hourly
  • <p>We are seeking an experienced Client Services Administrator to join a small but dynamic financial services team. The ideal candidate will combine strong communication and organizational skills with fluency supporting both classic administrative functions and process improvements. This role is integral to delivering excellent client experiences and boosting operational efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for client inquiries and account administration.</li><li>Maintain and update client records using CRM and financial management platforms.</li><li>Prepare required documentation for account openings, transfers, and client transactions.</li><li>Coordinate and schedule meetings, prepare agendas, and track follow-up actions.</li><li>Support workflow automation and cross-functional process improvement initiatives.</li><li>Assist with compliance and regulatory document management.</li><li>Act as a liaison between clients, advisors, and internal teams to ensure seamless service.</li><li>Manage confidential information with professionalism and discretion.</li></ul><p><br></p>
  • 2025-12-03T22:53:58Z
Customer Service Representative
  • Vista, CA
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p>A mid-sized manufacturing and distribution company in Vista is seeking a <strong>Customer Service Representative</strong> to support order processing, client communication, and coordination with internal departments. This role is ideal for someone who enjoys problem-solving, tracking information, and helping customers receive accurate and timely updates.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customer inquiries regarding orders, shipments, and product availability</li><li>Process purchase orders, confirm details, and follow through until delivery</li><li>Communicate with logistics, production, and warehouse teams to ensure accurate timelines</li><li>Maintain CRM and ERP data, ensuring clean and updated information</li><li>Resolve product issues, returns, or replacements with a positive and professional approach</li><li>Provide written communication via email and prepare order-related documents</li></ul>
  • 2025-11-21T21:49:09Z
Customer Service Representative
  • Vista, CA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>A rapidly expanding e-commerce consumer goods company in Vista is seeking an engaging and solutions-oriented <strong>Customer Service Representative</strong> to join their customer experience team. This company prides itself on high-quality products, fast delivery, and exceptional customer care—making this role essential to maintaining their strong brand reputation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle high-volume customer inquiries via phone, email, online chat, and CRM systems</li><li>Resolve product questions, shipping concerns, warranty claims, order changes, and return requests</li><li>Accurately process orders, update account information, and document customer interactions</li><li>Collaborate with warehouse, logistics, and product support teams to ensure timely customer resolutions</li><li>Identify patterns in customer feedback and communicate suggestions to management</li><li>Assist with customer review monitoring, social media responses, and promotional inquiries</li><li>Maintain strong product knowledge to support troubleshooting and provide accurate information</li><li>Represent the company with professionalism, positivity, and exceptional service</li></ul>
  • 2025-11-25T20:28:53Z
Bilingual Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 18.50 - 20.00 USD / Hourly
  • <p>Are you passionate about helping others and fluent in both English and Spanish? Our team is seeking a customer service professional to support our customers via phone, email, and chat. As a Bilingual Spanish Customer Service Representative, you will deliver outstanding service and solutions to our clients and customers while resolving issues accurately and efficiently.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Handle incoming customer communications in both Spanish and English, ensuring prompt and professional responses.</li><li>Address product inquiries, resolve issues, and follow up on customer concerns with empathy and attention to detail.</li><li>Document interactions and outcomes in the customer relationship management system.</li><li>Collaborate with internal teams to escalate complex cases and ensure timely solutions.</li><li>Maintain a strong knowledge of company products, policies, and procedures.</li><li>Meet defined metrics for productivity and customer satisfaction.</li></ul><p><br></p>
  • 2025-12-04T16:54:16Z
Spanish Call Center Representative
  • Kearny Mesa, CA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Role:</strong></p><p> We’re seeking compassionate, bilingual (English/Spanish) Call Center Representatives who are passionate about helping others and want to build a career in social services. In this role, you will be the first point of contact for individuals in need of resources, support, and guidance. You’ll provide high-quality customer service while helping connect community members to essential programs.</p><p><br></p><p>This role is a contract to hire position after approximately 6 months and can be hybrid after going permanent! </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer a high volume of incoming calls with professionalism, empathy, and patience.</li><li>Provide accurate information about programs, services, and resources.</li><li>Navigate and update two CRM systems to document cases and track interactions.</li><li>Assist callers in both English and Spanish.</li><li>Follow call scripts, guidelines, and compliance procedures.</li><li>Collaborate with internal teams to ensure callers receive proper support.</li></ul><p><br></p><p><br></p>
  • 2025-11-24T18:14:44Z
Nonprofit Call Center Representative
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
  • 2025-12-09T18:59:30Z
Service Coordinator
  • San Diego, CA
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • <p>We are looking for a detail-oriented Service Coordinator to join our team in San Diego, California. In this contract position, you will play a key role in ensuring the accuracy and organization of service-related administrative tasks. This opportunity is ideal for someone who excels in communication, organization, and attention to detail, with a willingness to work within the fire protection industry.</p><p><br></p><p>Responsibilities:</p><p>• Process and send invoices to customers in a timely manner.</p><p>• Verify and organize service-related paperwork for accuracy before submission.</p><p>• Review and prepare data for billing purposes, ensuring all necessary information is included.</p><p>• Monitor alarm reports and inspection notes for compliance and accuracy.</p><p>• Distribute completed paperwork and reports to customers as needed.</p><p>• Upload inspection and compliance reports to relevant platforms.</p><p>• Maintain consistent communication with customers to address any administrative inquiries.</p><p>• Utilize and manage systems like Service Trade to streamline processes and maintain records.</p><p>• Ensure compliance with industry standards and company procedures across all administrative tasks.</p>
  • 2025-12-09T18:59:30Z
Medical Customer Service Rep
  • Temecula, CA
  • remote
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
  • 2025-11-21T17:38:38Z