<p>We are seeking an enthusiastic and customer-focused Customer Service Representative to support a one-day B2B conference. This event brings together local IT professionals and IT industry vendors for a full day of educational sessions and networking opportunities. If you thrive in fast-paced environments, enjoy engaging with people, and are committed to providing a polished attendee experience, this is a great opportunity to be part of an exciting industry event.</p><p>Responsibilities:</p><p>• Welcome and greet attendees at event entrances, ensuring a warm and positive first impression.</p><p>• Distribute event materials to participants, including printed items and conference bags.</p><p>• Assist with material preparation, including stuffing bags with printed documents prior to attendee arrival.</p><p>• Support the registration area by handing out badges and guiding attendees through the check-in process.</p><p>• Ensure only credentialed individuals enter the ballroom by checking for the appropriate lanyards and badges.</p><p>• Redirect attendees without proper credentials to registration and ensure they receive assistance.</p><p>• Work closely with event staff to maintain smooth event operations and answer attendee questions.</p><p>• Respond promptly to inbound calls and provide clear, accurate information.</p><p>• Manage order entry tasks with strong attention to detail and accuracy.</p><p>• Handle both inbound and outbound calls professionally to ensure a high level of customer satisfaction.</p>

• Proven experience in customer service, preferably in a call center or event setting.<br>• Strong verbal communication skills to interact effectively with attendees and team members.<br>• Ability to manage multiple tasks and prioritize responsibilities in a busy environment.<br>• Comfortable addressing individuals without proper credentials and directing them appropriately.<br>• Familiarity with handling inbound and outbound calls.<br>• Proficient in order entry and maintaining accurate records.<br>• A proactive attitude and willingness to collaborate with others.<br>• High level of professionalism and reliability for a contract role.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>