<p><strong>Position Overview</strong></p><p>Our client in Schenectady, NY is seeking a detail-oriented and proactive Service + Billing Administrator to support their Service Department. This temp-to-hire role plays a critical part in coordinating service operations, billing, customer communication, and administrative processes. The ideal candidate will serve as a key liaison between service technicians, office staff, accounting, and customers while ensuring accurate records and smooth day-to-day service workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process purchase orders and service billings accurately and timely</li><li>Coordinate closely with the Service Director regarding active and ongoing jobs</li><li>Follow up directly with customers regarding outstanding accounts receivable balances</li><li>Collaborate with accounting staff on vendor invoices related to service operations</li><li>Serve as the primary liaison between service technicians and office/administrative staff</li><li>Assist with monthly sales tax filings related to service activity</li><li>Review weekly service payroll for accuracy prior to HR processing</li><li>Draft preventative maintenance agreements and small job proposals</li><li>Assist with quote creation for both existing and prospective customers</li><li>Track preventative maintenance due dates and coordinate scheduling with technicians</li><li>Perform daily, weekly, and monthly maintenance of service records and documentation</li></ul>

<p><strong>Qualifications</strong></p><ul><li>Prior experience in service administration, billing, or office coordination preferred</li><li>Strong communication skills with the ability to interact professionally with customers and internal teams</li><li>High attention to detail and strong organizational skills</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Proficiency with accounting or service management systems preferred</li><li><strong>Experience with Sage 300 CRE is a plus</strong></li></ul><p><br></p>

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