Dispatcher
<p>Robert Half is partnering with a leading pest control company seeking a highly organized and proactive Dispatcher to join their growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving on the fly, and takes pride in delivering excellent customer service.</p><p><strong>Responsibilities:</strong></p><ul><li>Handle a high volume of inbound and outbound calls from customers, technicians, and internal staff.</li><li>Schedule and coordinate service appointments, ensuring technicians are dispatched efficiently based on location, availability, and customer needs.</li><li>Monitor technician routes and update schedules in real-time as needed.</li><li>Communicate professionally with customers regarding appointment confirmations, delays, and follow-ups.</li><li>Maintain accurate service records, work orders, and scheduling logs in company systems.</li><li>Collaborate with operations and customer service teams to ensure timely resolution of service issues.</li></ul>
<p><strong>Requirements:</strong></p><ul><li>1+ year of dispatching, scheduling, or call center experience preferred (pest control or field service industry a plus).</li><li>Proven ability to multi-task, prioritize, and stay organized in a high-volume setting.</li><li>Excellent communication and customer service skills, both written and verbal.</li><li>Strong attention to detail with proficiency in data entry and scheduling software.</li><li>Comfortable working onsite in a fast-paced team environment.</li></ul><p><br></p>
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- Santee, CA
- onsite
- Temporary
-
21.00 - 23.00 USD / Hourly
- <p>Robert Half is partnering with a leading pest control company seeking a highly organized and proactive Dispatcher to join their growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving on the fly, and takes pride in delivering excellent customer service.</p><p><strong>Responsibilities:</strong></p><ul><li>Handle a high volume of inbound and outbound calls from customers, technicians, and internal staff.</li><li>Schedule and coordinate service appointments, ensuring technicians are dispatched efficiently based on location, availability, and customer needs.</li><li>Monitor technician routes and update schedules in real-time as needed.</li><li>Communicate professionally with customers regarding appointment confirmations, delays, and follow-ups.</li><li>Maintain accurate service records, work orders, and scheduling logs in company systems.</li><li>Collaborate with operations and customer service teams to ensure timely resolution of service issues.</li></ul>
- 2025-10-27T17:39:02Z