<p>Our client is seeking a Technology Asset Management Coordinator II to support enterprise-wide technology asset lifecycle management with a focus on ServiceNow automation, ServiceNow Asset Management, and inventory control. This role is responsible for ensuring accurate asset tracking, optimizing inventory workflows, and supporting the procurement, deployment, return, and disposal of technology equipment across the organization.</p><p><br></p><p>The Coordinator II maintains detailed asset records, drives process accuracy, and works closely with IT teams, end users, and vendors to ensure equipment is delivered and managed efficiently. This role requires hands-on work in warehouse and office environments and the ability to lift up to 35 lbs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Execute and enhance ServiceNow Asset Management workflows, including automation, asset updates, inventory reconciliation, and lifecycle tracking.</li><li>Maintain asset records across procurement, deployment, returns, repairs, and end-of-life.</li><li>Process daily receiving of technology equipment and update all corresponding ServiceNow asset records with barcode scans and documentation.</li><li>Coordinate shipping, receiving, and distribution of laptops, desktops, mobile devices, and peripherals.</li><li>Prepare, process, and track purchase orders for inventory replenishment.</li><li>Manage equipment returns from corporate and field offices; evaluate and re-enter reusable equipment into inventory.</li><li>Maintain inventory accuracy through regular audits, cycle counts, and reconciliation reports.</li><li>Process and close Asset Management tickets, ensuring complete documentation and timely customer communication.</li><li>Coordinate e-waste collection and disposal following company and environmental guidelines.</li><li>Create and maintain reports on inventory levels, asset lifecycle metrics, and audit findings.</li><li>Follow all Robert Half IT guidelines, policies, and security standards.</li></ul>

<ul><li>3+ years of experience in Technology Asset Management, including inventory control, lifecycle management, or logistics in an IT environment.</li><li>3+ years of hands-on experience using ServiceNow, specifically ServiceNow Asset Management modules.</li><li>Demonstrated experience in ServiceNow workflow automation, asset updates, data accuracy, and ticket processing.</li><li>Ability to lift, move, and transport equipment weighing up to 35 lbs.</li><li>Strong proficiency in Microsoft Excel and experience working with multiple inboxes, queues, and ticketing systems.</li><li>Experience processing purchase orders, receiving equipment, and managing stock levels.</li><li>Strong attention to detail, accuracy, and organizational skills with the ability to work independently.</li><li>Excellent communication, customer service, and problem-solving skills.</li><li>Ability to learn new systems quickly and adapt to evolving processes.</li></ul><p><br></p>

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