<p>Job Title: Office Coordinator – Dispatch & Invoicing</p><p>Overview:</p><p>We’re seeking an organized and proactive Office Coordinator to support daily operations in a busy plumbing and HVAC office. This position combines administrative support with dispatching technicians and managing invoicing processes. The right candidate will be detail-oriented, comfortable with multitasking, and committed to providing excellent customer service in a fast-paced environment.</p><p>Key Responsibilities:</p><p>• Coordinate office operations, including phone and email correspondence, greeting clients, and maintaining records</p><p>• Dispatch plumbing/HVAC technicians for service calls, ensuring efficient scheduling</p><p>• Prepare, review, and send invoices; follow up on outstanding payments</p><p>• Assist with data entry and maintain accurate job logs and client information</p><p>• Respond to customer inquiries about appointments, service status, and billing</p><p>• Support inventory tracking for parts and supplies</p><p>• Collaborate with management to streamline office workflows</p><p><br></p>

<p>Qualifications:</p><p>• Previous experience in office administration, dispatching, or invoicing (experience in the trades or service industry is a plus)</p><p>• Strong organizational and multitasking skills</p><p>• Excellent communication and customer service abilities</p><p>• Proficiency in Microsoft Office and scheduling/invoicing software (industry-specific experience a plus)</p><p>• High attention to detail, reliability, and ability to work independently</p>

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