Intake Coordinator
<p>We are looking for a dedicated Intake Coordinator to join our team in Rochester, New York. In this long-term contract position, you will play a vital role in ensuring patients receive seamless care by managing referrals, authorizations, and scheduling. If you thrive in a healthcare environment and are passionate about delivering exceptional service, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate insurance referrals and verify patient eligibility for services.</p><p>• Manage authorization requests to ensure timely approvals for procedures and treatments.</p><p>• Schedule appointments and follow up with patients to confirm their availability.</p><p>• Maintain accurate and updated patient medical records in compliance with healthcare regulations.</p><p>• Assist patients with inquiries related to referrals, insurance coverage, and scheduling.</p><p>• Collaborate with healthcare providers to streamline referral and authorization processes.</p><p>• Verify insurance information to ensure coverage for requested services.</p><p>• Monitor and track pending authorizations and referrals to avoid delays in patient care.</p><p>• Provide exceptional customer service to patients and their families, addressing concerns promptly.</p>
• Proven experience in patient scheduling and handling medical records.<br>• Familiarity with referral and insurance authorization processes within a healthcare setting.<br>• Strong organizational skills with the ability to manage multiple tasks simultaneously.<br>• Excellent communication skills to interact effectively with patients, providers, and insurance companies.<br>• Proficiency in healthcare systems or software used for scheduling and record management.<br>• Attention to detail to ensure accuracy in patient information and documentation.<br>• Ability to work collaboratively in a team-oriented environment.<br>• Knowledge of healthcare regulations and compliance standards.
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3>
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Rochester, NY
- onsite
- Temporary
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15.84 - 20.00 USD / Hourly
- <p>We are looking for a dedicated Intake Coordinator to join our team in Rochester, New York. In this long-term contract position, you will play a vital role in ensuring patients receive seamless care by managing referrals, authorizations, and scheduling. If you thrive in a healthcare environment and are passionate about delivering exceptional service, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate insurance referrals and verify patient eligibility for services.</p><p>• Manage authorization requests to ensure timely approvals for procedures and treatments.</p><p>• Schedule appointments and follow up with patients to confirm their availability.</p><p>• Maintain accurate and updated patient medical records in compliance with healthcare regulations.</p><p>• Assist patients with inquiries related to referrals, insurance coverage, and scheduling.</p><p>• Collaborate with healthcare providers to streamline referral and authorization processes.</p><p>• Verify insurance information to ensure coverage for requested services.</p><p>• Monitor and track pending authorizations and referrals to avoid delays in patient care.</p><p>• Provide exceptional customer service to patients and their families, addressing concerns promptly.</p>
- 2025-09-09T16:09:11Z