We are looking for a detail-oriented Administrative Assistant to join our team in Richmond, Virginia. In this Contract to permanent position, you will play a key role in managing administrative tasks, handling customer inquiries, and ensuring accurate documentation of information. This is an excellent opportunity for individuals who are organized, tech-savvy, and possess strong communication skills.<br><br>Responsibilities:<br>• Respond to 20-30 daily inbound calls, addressing general policy questions and resolving customer concerns.<br>• Prepare and organize unemployment claims packets for submission to the appropriate office.<br>• Document and maintain accurate records of information in a detail-oriented manner.<br>• Coordinate necessary follow-ups with the executive team to address unresolved issues.<br>• Utilize Microsoft Word and Excel to create and manage spreadsheets and other documents.<br>• Ensure efficient handling of incoming and outgoing calls with a focus on customer service.<br>• Provide support in maintaining data and records related to administrative processes.<br>• Assist in various office tasks, ensuring smooth day-to-day operations.

<p>• Proven experience in administrative roles.</p><p>• Proficiency in Microsoft Word and Excel, with the ability to create and manage spreadsheets.</p><p>• Strong verbal and written communication skills, with a detail-oriented approach.</p><p>• Ability to handle high call volumes and manage inquiries effectively.</p><p>• Attention to detail and organizational skills to ensure accuracy in documentation.</p><p>• Comfort with learning new systems and processes as part of training.</p><p>• Ability to work collaboratively with team members and executive staff.</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>