<p>We are looking for a detail-oriented Administrative Assistant to join our team in Richmond, Virginia. This Contract-to-Permanent position is ideal for someone with strong communication skills and the ability to manage a variety of administrative and customer service tasks efficiently. The role involves interacting with employees, handling inquiries, and ensuring compliance in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to employee inquiries via phone, addressing general questions and concerns with professionalism and clarity.</p><p>• Manage 20-30 incoming calls daily, providing accurate information and resolving issues as needed.</p><p>• Process unemployment claims efficiently and ensure all documentation is completed according to company standards.</p><p>• Support company compliance efforts by maintaining accurate records and adhering to established policies.</p><p>• Assist in filing complaints and follow up on resolution processes.</p><p>• Collaborate with team members to provide administrative support across various functions.</p><p>• Ensure data entry and order processing tasks are completed accurately and on time.</p><p>• Maintain a high level of customer service in all interactions, both inbound and outbound.</p><p>• Adapt to training and development opportunities to continuously improve skills and performance.</p>

<p>• Previous experience in administrative roles.</p><p>• Tech Savvy, with experience using Microsoft Excel.</p><p>• Strong communication skills, both verbal and written, with the ability to interact professionally.</p><p>• Ability to handle a high volume of calls and respond effectively to diverse inquiries.</p><p>• Proficiency in electronic systems for document processing, such as I-9 verification.</p><p>• Detail-oriented with excellent organizational skills.</p><p>• Familiarity with compliance standards and procedures is a plus.</p><p>• Willingness to learn and adapt through training.</p><p>• Ability to work effectively in a team-oriented and fast-paced environment</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>