<p>We are looking for a dedicated Loan Servicing Specialist to join our team in Quincy, MA. In this role, you will handle a variety of responsibilities related to mortgage and consumer loans, ensuring all processes align with credit union policies and regulatory requirements. This is a great opportunity for someone with a strong background in loan servicing who is seeking a Long-term Contract position in the banking industry.</p><p><br></p><p>Responsibilities:</p><p>• Process applications for consumer and mortgage loans efficiently while ensuring compliance with established policies.</p><p>• Prepare loan documentation with attention to accuracy and completeness to support smooth loan closings.</p><p>• Coordinate loan closings and maintain detailed records of loan transactions and servicing activities.</p><p>• Monitor and update tracking logs to ensure loan data is current and accessible.</p><p>• Ensure compliance with federal regulations, state laws, and credit union policies throughout all loan servicing operations.</p><p>• Deliver exceptional customer service by addressing inquiries and providing clear communication to borrowers.</p><p>• Conduct regular audits of loan files to verify accuracy and adherence to compliance standards.</p><p>• Collaborate with team members to improve workflows and resolve any issues related to loan servicing.</p><p>• Maintain a thorough understanding of credit union systems and industry regulations.</p><p>• Support ongoing updates and improvements to loan processes to enhance efficiency.</p>

• At least one year of experience in loan servicing or a related field.<br>• Proficiency in Microsoft Office applications, including Word and Excel.<br>• Strong customer service skills with the ability to communicate effectively and professionally.<br>• Excellent organizational abilities to manage multiple tasks and meet deadlines.<br>• High school diploma or equivalent education required.<br>• Solid understanding of banking or credit union systems and associated regulations.<br>• Familiarity with consumer loan and mortgage servicing processes.<br>• Ability to adapt to changes and work collaboratively within a team environment.

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