We are looking for an Office Assistant to join our client's team in Portland, Oregon. In this role, you will be responsible for determining reimbursement sources, obtaining authorizations, verifying insurance coverage, completing documentation for self-pay referrals, assisting customers and patients with referral and reimbursement paperwork, performing data entry, generating reports, and serving as a liaison with Eligibility Specialists regarding financial hardship, discount programs, and other eligibility-related inquiries. • Verify insurance coverage and obtain necessary authorizations to ensure timely reimbursement.• Process self-pay referrals by completing required documentation and addressing patient inquiries.• Provide face-to-face assistance to customers and patients with referral and reimbursement paperwork.• Conduct data entry tasks and generate reports to support operational needs.• Serve as the primary liaison with Eligibility Specialists to address questions related to financial hardship discounts or other programs.• Schedule appointments and maintain accurate patient records using Epic EMR.• Handle multi-line phone systems to respond to inquiries and provide support.• Collaborate with team members to ensure seamless workflow and compliance with organizational policies.

• At least 1 year of experience in a similar role or administrative position. • Proficiency in handling multi-line phone systems and managing patient scheduling processes. • Familiarity with Epic EMR or similar electronic medical record systems. • Strong organizational skills and attention to detail in performing office tasks. • Excellent customer service abilities, including effective communication and interpersonal skills. • Ability to work efficiently in a fast-paced environment and adapt to changing priorities. • Basic computer skills, including proficiency in data entry and report generation. • A commitment to maintaining confidentiality and professionalism in all interactions.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Portland, OR
onsite
Temporary
20.90 - 24.20 USD / Hourly
We are looking for an Office Assistant to join our client's team in Portland, Oregon. In this role, you will be responsible for determining reimbursement sources, obtaining authorizations, verifying insurance coverage, completing documentation for self-pay referrals, assisting customers and patients with referral and reimbursement paperwork, performing data entry, generating reports, and serving as a liaison with Eligibility Specialists regarding financial hardship, discount programs, and other eligibility-related inquiries. • Verify insurance coverage and obtain necessary authorizations to ensure timely reimbursement.• Process self-pay referrals by completing required documentation and addressing patient inquiries.• Provide face-to-face assistance to customers and patients with referral and reimbursement paperwork.• Conduct data entry tasks and generate reports to support operational needs.• Serve as the primary liaison with Eligibility Specialists to address questions related to financial hardship discounts or other programs.• Schedule appointments and maintain accurate patient records using Epic EMR.• Handle multi-line phone systems to respond to inquiries and provide support.• Collaborate with team members to ensure seamless workflow and compliance with organizational policies.
2025-09-04T23:08:43Z