We are looking for an experienced IQMS Consultant to join our team in Port Huron, Michigan. This long-term contract position offers the opportunity to work closely with end-users, providing technical and functional support while enhancing system efficiency. The ideal candidate will have a deep understanding of IQMS systems and reporting tools, along with a proactive approach to troubleshooting and user training.<br><br>Responsibilities:<br>• Provide technical and functional support to users, addressing their inquiries and offering on-demand training as required.<br>• Diagnose and resolve system issues effectively, ensuring minimal disruption to operations.<br>• Manage and troubleshoot break/fix issues within the IQMS system to maintain system reliability.<br>• Assist with reporting needs using built-in IQMS reporting features and support ad hoc report creation, particularly with Crystal Reports.<br>• Collaborate with in-house Power BI specialists for advanced reporting requirements.<br>• Ensure system security by managing user access controls and permissions, safeguarding sensitive information.<br>• Perform system maintenance for onsite versions of IQMS across multiple locations.<br>• Analyze user feedback to identify opportunities for system improvements and implement solutions.<br>• Act as a liaison between technical teams and end-users to ensure seamless communication and understanding.

• A minimum of 3-5 years of experience working with IQMS systems, demonstrating attention to detail.<br>• Strong expertise in diagnosing and resolving technical issues within ERP platforms.<br>• Proficiency in Crystal Reports and familiarity with business reporting tools such as Power BI.<br>• Demonstrated ability to provide effective user training and support.<br>• Solid understanding of system security, including managing access controls.<br>• Excellent problem-solving skills with the ability to translate user feedback into actionable solutions.<br>• Strong communication skills to interact effectively with both technical teams and end-users.<br>• Ability to work independently and manage multiple tasks in a dynamic environment.

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