<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
<p>We are seeking a <strong>Customer Support Specialist</strong> who is passionate about providing outstanding assistance to clients and end-users through various communication channels, including phone, email, chat, and ticketing systems. This role involves handling daily tasks required to process and fulfill customer requests accurately and efficiently. The ideal candidate will thrive in a collaborative team environment, be detail-oriented, and possess excellent problem-solving and communication skills.</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Customer Interaction:</strong> Respond to inquiries and provide support to customers and partners via phone, email, chat, and tickets.</li><li><strong>Order Processing:</strong> Manage customer requests, process orders, and ensure accuracy through internal systems.</li><li><strong>Quality Assurance:</strong> Review customer information and requests to confirm compliance with company standards before completing transactions.</li><li><strong>Shipping & Tracking:</strong> Coordinate shipments to ensure timely delivery, troubleshoot delivery issues, and monitor inventory levels for necessary materials.</li><li><strong>Support Escalations:</strong> Address and resolve any service-related issues in a prompt, courteous, and solution-oriented manner, escalating when necessary.</li><li><strong>Data Management:</strong> Generate and manage reports, ensuring timely delivery of relevant data to stakeholders.</li><li><strong>Collaboration:</strong> Work closely with internal teams to identify and address inefficiencies or other areas for improvement.</li><li><strong>Process Optimization:</strong> Contribute to the refinement of workflows and procedures to enhance the customer experience.</li><li><strong>Flexibility:</strong> Provide additional support during high-volume periods, such as holidays, to meet client demands.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Somerset, New Jersey. In this long-term contract role, you will be responsible for delivering exceptional support to both internal and external customers, ensuring smooth order processing and fulfillment. If you excel in communication, organization, and problem-solving, this position offers a fantastic opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or other communication channels.<br>• Process customer orders accurately, ensuring all details are captured and addressed.<br>• Handle account management tasks, including updating customer information and resolving discrepancies.<br>• Act as a liaison between customers and internal teams to ensure timely order fulfillment.<br>• Address and resolve customer issues, providing solutions and maintaining satisfaction.<br>• Maintain detailed records of customer interactions and transactions using Excel and other tools.<br>• Collaborate with team members to improve processes and enhance service delivery.<br>• Utilize Outlook and Word to manage communications and documentation effectively.<br>• Monitor and follow up on order statuses to ensure timely delivery.<br>• Stay updated on company policies and procedures to provide accurate information to customers.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Edison, New Jersey. In this role, you will handle customer queries, resolve issues efficiently, and ensure a positive customer experience. This is an onsite position with a business casual dress code and free parking available.<br><br>Responsibilities:<br>• Respond to and resolve 30-80 Zendesk support tickets daily, ensuring timely resolution within 24-48 hours.<br>• Address customer concerns such as tracking issues, missing items, damaged products, or inquiries about product details.<br>• Conduct independent research to provide answers to complex customer questions.<br>• Process product returns and manage replacement orders for damaged items.<br>• Collaborate effectively with warehouse teams to ensure smooth operations; bilingual skills are a plus.<br>• Develop and maintain a strong understanding of product details to provide accurate information to customers.<br>• Handle challenging customer interactions professionally while maintaining the company's reputation.<br>• Offer additional support during peak periods, such as Black Friday, with increased availability.
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p><strong><em><u>**This is a great opportunity for someone looking for a long-term home. Or, a step-down from a career with long hours & high responsibility for something that can offer a great culture with a health work-life balance and an amazing mission (supplying costumes for kids) through a foundation.**</u></em></strong></p><p><br></p><p><strong>Job Title:</strong> Customer Service Representative (Temporary-to-Hire)</p><p><strong>Location:</strong> Levittown, PA</p><p><strong>Schedule: </strong>Monday – Friday, 8:00am – 4:30pm, 100% ONSITE Only</p><p><br></p><p><strong>PS: Alternative Schedule: </strong>While the opening is for full-time, permanent employees, the company is open to those who want to want to work seasonally, from October to June, and then your summers off (or part-time summer schedule).</p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a dedicated Customer Service Representative for a temporary-to-hire position with the opportunity to transition into a permanent role based on performance. This role is fully onsite in Bristol, PA, and requires someone who thrives in a fast-paced, customer-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide professional, courteous, and efficient service to customers via phone and email.</li><li>Manage inquiries, orders, and return requests promptly while ensuring accuracy and attention to detail.</li><li>Handle a variety of situations with tact and diplomacy to ensure positive customer experiences.</li><li>Enter data into company systems, including order processing and return authorizations.</li><li>Maintain organization and multitask effectively in a busy, seasonal-driven business environment.</li><li>Follow through on requests and ensure timely communication across departments and levels of management with limited supervision.</li><li>Work independently while also contributing to a collaborative team environment.</li><li>Stay flexible and adapt quickly to shifting priorities or workload demands.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in New York, New York. In this role, you will handle inbound and outbound calls, assist with order entry, and deliver exceptional service to our customers. If you excel in a call center environment and thrive on building positive customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive experience.<br>• Make outbound calls to address customer concerns and follow up on service requests.<br>• Accurately input customer orders and data into the system, maintaining high attention to detail.<br>• Resolve customer issues and complaints with empathy and efficiency.<br>• Collaborate with team members to ensure seamless service delivery and resolution of complex cases.<br>• Provide customers with detailed information about products, services, and company policies.<br>• Maintain up-to-date knowledge of company offerings to address customer inquiries effectively.<br>• Log and track customer interactions to ensure accurate documentation and reporting.<br>• Adhere to established call center protocols and performance standards.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.
<p>We are looking for a skilled Inside Sales Representative to join our team in Woodland Park, New Jersey. This Contract-to-permanent position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys connecting with customers to provide exceptional service. As part of the manufacturing industry, you will play a key role in ensuring customer satisfaction and contributing to sales growth.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers proactively to identify potential sales opportunities and recommend tailored products or services.</p><p>• Handle customer returns efficiently by presenting alternatives such as exchanges or other solutions.</p><p>• Utilize upselling and cross-selling techniques to enhance customer experience and drive revenue.</p><p>• Maintain an in-depth understanding of product features, company policies, and promotional campaigns to provide accurate information.</p><p>• Record all customer interactions and activities using designated organizational tools.</p><p>• Respond to inbound calls promptly, addressing customer inquiries and resolving issues effectively.</p><p>• Collaborate with the sales team to provide quotes and support inside sales efforts.</p><p>• Manage both inbound and outbound calls with professionalism and courtesy.</p>
<p>Robert Half is seeking a motivated and detail-oriented <strong>Customer Success Specialist </strong>on behalf of a local manufacturing organization. This role offers an exciting opportunity for customer-focused professionals to make an immediate impact, providing unparalleled service and support in a dynamic environment. As the first point of contact for the company’s valued customers, you’ll play a key role in ensuring satisfaction while handling inquiries, resolving issues, and maintaining efficient correspondence.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver exceptional customer service via phone and email communication channels.</li><li>Address customer inquiries regarding products, services, and account-related issues.</li><li>Perform accurate and timely data entry into the customer management system.</li><li>Facilitate the processing of domestic and international orders while ensuring customer satisfaction.</li><li>Conduct outbound calls to follow up on customer inquiries or provide additional assistance.</li><li>Uphold professionalism and phone etiquette in all customer interactions.</li><li>Collaborate with team members for efficient resolution of complex customer problems.</li><li>Document customer communications and feedback to improve processes and service quality.</li><li>Stay up-to-date on product details and company policies to provide accurate information.</li><li>Handle sales and purchase order processing using QuickBooks Desktop.</li><li>Prepare and generate customer invoices, apply payments, and manage aging reports in QuickBooks.</li><li>Process incoming mail and maintain organized financial records, both digitally and physically.</li></ul>
We are looking for a dedicated Customer Success Specialist to join our team in Somerset, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer experiences while driving client satisfaction and retention. This is an excellent opportunity for an individual with call center and customer service expertise to thrive in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns in a timely and efficient manner.<br>• Build strong relationships with clients by understanding their needs and providing tailored solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.<br>• Monitor customer accounts to identify opportunities for upselling or cross-selling.<br>• Proactively address potential issues to improve customer retention and loyalty.<br>• Maintain accurate records of customer interactions and feedback to inform continuous improvement efforts.<br>• Provide guidance and support to customers navigating company products and services.<br>• Utilize call center tools and technology to manage customer interactions effectively.<br>• Analyze customer success metrics to identify trends and recommend strategies for improvement.<br>• Participate in team meetings and training sessions to stay updated on company policies and best practices.
We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
We are looking for a dedicated Call Center Specialist to join our team in Mt Laurel, New Jersey. In this long-term contract role, you will play a vital part in delivering exceptional customer service and ensuring smooth communication processes. If you excel in a fast-paced environment and are passionate about helping customers, we encourage you to apply.<br><br>Responsibilities:<br>• Handle inbound customer calls with professionalism and efficiency, ensuring inquiries and issues are resolved promptly.<br>• Utilize customer service software and tools to document interactions and track resolutions.<br>• Assist clients with Ethernet-related questions and troubleshoot connectivity concerns.<br>• Maintain accurate records of call details and follow established protocols for data entry.<br>• Collaborate with team members to ensure seamless communication and resolution of customer concerns.<br>• Adhere to business casual dress code and demonstrate professionalism in all interactions.<br>• Schedule and manage call center activities using Verint software.<br>• Provide feedback to improve processes and enhance customer satisfaction.<br>• Maintain a thorough understanding of company policies and procedures to offer accurate information to callers.<br>• Support the team during busy seasons by managing high call volumes effectively.
<p>Customer service representative openings!</p><p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p>
We are looking for a dedicated Customer Solutions Specialist to join our team in Clifton, New Jersey. In this long-term contract position, you will play a pivotal role in ensuring seamless customer experiences through efficient administrative tasks, problem-solving, and communication. This is an excellent opportunity for individuals who thrive in a fast-paced, detail-oriented environment.<br><br>Responsibilities:<br>• Administer continuing education credits and notifications with precision and attention to detail.<br>• Grade tests and process results efficiently while maintaining accuracy.<br>• Input customer order information into the database promptly and without errors.<br>• Prepare and package educational materials for shipment, including manual collation, standing for extended periods, and lifting packages up to 40 pounds.<br>• Respond to inbound customer inquiries via phone, providing friendly and patient support.<br>• Organize and maintain files to ensure accessibility and order.<br>• Assist with labeling and packaging tasks to support operational needs.<br>• Collaborate with team members to plan and complete complex projects effectively.<br>• Identify and solve problems proactively, ensuring smooth processes.<br>• Maintain disciplined focus on multitasking and meeting deadlines.
<p><strong><em><u>**Please do not apply unless you have prior medical experience checking patients in and out at the front desk and general knowledge regarding insurances. This is a Must-Have!**</u></em></strong></p><p><br></p><p><strong>Job Title: </strong>Patient Service Representative (Temporary-to-Hire)</p><p><strong>Location: </strong>Yardley, PA</p><p><strong>Schedule: </strong>35-40 hours per week (shifts vary between 6:30 AM – 7:00 PM)</p><p><strong>Contract Length: </strong>Minimum of 12 weeks, with potential for extension or permanent placement</p><p><br></p><p><strong>Job Summary:</strong></p><p>A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a full-time temporary-to-hire opportunity. This role is essential in ensuring smooth and professional front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and triage a high volume of incoming phone calls in a timely and professional manner</li><li>Schedule patient appointments and ensure efficient calendar management</li><li>Verify, secure, and maintain both initial and ongoing health insurance coverage for patients</li><li>Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services</li><li>Document and update patient information accurately in internal systems</li><li>Collaborate with clinical and administrative teams to ensure a seamless patient experience.</li></ul>
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
<p>Our client is a leading manufacturer committed to delivering high-quality products and exceptional service to their customers. As they continue to grow, they are looking for a detail-oriented and proactive <strong>Credit & Collections / A/R Specialist</strong> to join their finance team and help manage our receivables and customer credit processes.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the full-cycle accounts receivable process, including invoicing, payment application, and account reconciliation.</li><li>Evaluate customer creditworthiness and establish appropriate credit limits.</li><li>Monitor aging reports and proactively follow up on past-due accounts.</li><li>Communicate with customers regarding outstanding balances and resolve billing disputes.</li><li>Collaborate with sales and customer service teams to ensure timely collections and maintain positive customer relationships.</li><li>Prepare regular reports on A/R performance, credit risk, and collection status.</li><li>Support month-end close activities related to receivables and collections.</li></ul><p><br></p>
<p>Are you someone passionate about working with community-based organizations and creating programs that make a meaningful impact in the lives of others? We’re searching for a talented and organized professional to oversee the implementation and management of programs aimed at assisting individuals and families facing economic challenges. This role combines program management, collaboration with community organizations, and regulatory compliance to deliver critical services to those in need.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Program Leadership:</strong> Direct all aspects of utility-focused customer assistance initiatives, including planning, execution, and communication, while ensuring compliance with regulatory requirements.</li><li><strong>Community Partnership:</strong> Act as the primary point of contact with community-based organizations, managing contracts and providing training to caseworkers to ensure successful delivery of services.</li><li><strong>Performance & Budget Management:</strong> Oversee budget allocation and program goals, monitor resources, and ensure expenditures and productivity align with organizational and regulatory objectives.</li><li><strong>Training Coordination:</strong> Provide training to internal staff, contractors, and caseworkers involved in program delivery, ensuring they are equipped with necessary skills and knowledge.</li><li><strong>Process Improvement:</strong> Collaborate across departments to identify opportunities for operational improvements and implement technological solutions that enhance program delivery and reporting.</li><li><strong>Marketing & Outreach:</strong> Design and execute marketing initiatives to raise awareness of programs and services among target audiences.</li><li><strong>Data Compliance:</strong> Manage and report program progress both internally and externally, adhering to regulatory requirements and organizational standards.</li></ul>
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
We are looking for a motivated Collections Specialist to join our team in White Plains, New York. This role involves managing business-to-business (B2B) collections while delivering exceptional customer service. As a Contract-to-permanent position, this opportunity offers a pathway to long-term employment based on performance.<br><br>Responsibilities:<br>• Manage B2B collections processes, ensuring timely and accurate follow-ups to resolve outstanding balances.<br>• Provide excellent customer service to address inquiries and maintain strong client relationships.<br>• Utilize Microsoft Outlook and Excel to track collections activity and generate aging reports.<br>• Analyze credit balances and approve credit lines in accordance with company policies.<br>• Communicate effectively with clients via phone and email to negotiate payment terms and settle debts.<br>• Review and reconcile accounts to ensure accurate billing and collections.<br>• Monitor overdue accounts and develop strategies for debt recovery.<br>• Collaborate with internal teams to address billing discrepancies and streamline collection processes.<br>• Prepare detailed reports on collections performance and account statuses.<br>• Stay informed on industry best practices and compliance standards for collections.
<p>We are looking for a skilled Accounts Payable Specialist to join our team in Princeton, NJ. This Contract-to-Permanent position is an excellent opportunity for a detail-oriented individual to contribute to the efficient handling of high-volume invoice processing, vendor management, and compliance within a dynamic environment. The role focuses on maintaining accuracy, ensuring timely payments, and supporting continuous improvement efforts in accounts payable processes.</p><p><br></p><p><u>Responsibilities:</u></p><ul><li>Process and reconcile invoices from entry to payment, resolving discrepancies to ensure accuracy.</li><li>Manage timely disbursements through checks, wire transfers, and other approved payment methods.</li><li>Maintain and update vendor master data.</li><li>Prepare reconciliations and accrual reports for multiple entities.</li><li>Support reporting requirements, including 1099 preparation and vendor classification compliance.</li><li>Work with vendors and internal teams to resolve invoice and payment issues.</li><li>Assist with audit requests by providing accurate documentation.</li><li>Provide excellent customer service to internal stakeholders and external partners.</li></ul><p><br></p><p><br></p>
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
We are looking for a dedicated Sales Support Specialist to join our team on a long-term contract basis. In this role, you will provide vital assistance to Account Managers, ensuring seamless sales operations, exceptional client service, and efficient administrative processes. This position offers an opportunity to work in a dynamic environment where your organizational and communication skills will make a significant impact.<br><br>Responsibilities:<br>• Manage client communications, ensuring inquiries and requests are addressed promptly and accurately.<br>• Create and maintain sales reports, presentations, and documentation to support Account Managers in client meetings.<br>• Organize and update client records within company systems to ensure data accuracy.<br>• Assist in processing orders, monitoring delivery schedules, and providing timely updates to clients.<br>• Handle administrative tasks related to proposals, contracts, invoices, and follow-ups to streamline sales operations.<br>• Coordinate internal resources for account-related projects to enhance efficiency.<br>• Resolve client concerns directly or by collaborating with relevant departments.<br>• Serve as a communication bridge between Account Managers and internal teams to guarantee smooth workflows.<br>• Conduct market research and competitor analysis to provide actionable insights for Account Managers.<br>• Analyze customer data to identify opportunities for upselling or cross-selling.
