We are looking for a dedicated Customer Service Representative to join our team in Piscataway, New Jersey. In this role, you will play a vital part in ensuring smooth delivery operations and providing top-notch support to customers. This is a long-term contract position, offering stability and the opportunity to work in a climate-controlled office environment.<br><br>Responsibilities:<br>• Monitor and track delivery schedules for approximately 40 trucks daily, ensuring timely updates.<br>• Communicate with customers to confirm delivery details and address any rescheduling needs.<br>• Handle inquiries related to orders or delivery issues, providing prompt and effective solutions.<br>• Conduct follow-up calls to customers post-delivery to gather feedback and encourage survey participation.<br>• Collaborate with drivers and logistics teams to maintain efficient operations.<br>• Utilize Excel for data entry tasks, ensuring accurate record-keeping.<br>• Train on company-specific software to support operational processes.<br>• Maintain a detail-oriented and customer-focused attitude in all interactions.<br>• Support dispatching functions as needed to ensure seamless delivery operations.

• Proven experience in customer service or dispatching roles.<br>• Strong communication skills, both verbal and written.<br>• Proficiency in data entry and familiarity with Excel.<br>• Ability to multitask and prioritize responsibilities in a fast-paced environment.<br>• Detail-oriented with strong problem-solving skills.<br>• Comfortable working six days a week, with occasional Sunday shifts during peak seasons.<br>• Adaptability to schedule changes during busy periods.<br>• Positive attitude and commitment to providing excellent customer support.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>