Responsibilities:• Process and manage high volumes of electronic transactions, handling 150+ orders daily.• Serve as the primary contact for customer interactions, addressing inquiries from both internal and external stakeholders.• Administer repair orders for commercial and military accounts, including tasks such as quoting, invoicing, and order acknowledgment.• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.• Monitor order processing to maintain high customer service levels and proactively mitigate risks related to on-time delivery and financial penalties.• Evaluate and resolve warranty claims, determining validity and appropriate disposition.• Ensure adherence to Global Trade compliance regulations in all related tasks.• Collaborate with suppliers and other departments to manage purchase orders and maintain seamless operations.• Provide detailed quotations and manage contract administration activities effectively.• Identify and resolve issues promptly to maintain customer satisfaction and operational efficiency.

• Proven experience in customer service and account management. • Proficiency in handling office functions, including invoicing and financial administration. • Familiarity with SAP R/3 or similar enterprise resource planning systems. • Strong skills in interpreting and executing contractual agreements. • Ability to manage and mitigate delivery risks while maintaining high service levels. • Knowledge of Global Trade compliance regulations. • Experience in warranty claim administration and financial processes. • Excellent organizational and communication skills to handle multiple priorities effectively.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Phoenix, AZ
onsite
Temporary
34.36 - 36.00 USD / Hourly
Responsibilities:• Process and manage high volumes of electronic transactions, handling 150+ orders daily.• Serve as the primary contact for customer interactions, addressing inquiries from both internal and external stakeholders.• Administer repair orders for commercial and military accounts, including tasks such as quoting, invoicing, and order acknowledgment.• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.• Monitor order processing to maintain high customer service levels and proactively mitigate risks related to on-time delivery and financial penalties.• Evaluate and resolve warranty claims, determining validity and appropriate disposition.• Ensure adherence to Global Trade compliance regulations in all related tasks.• Collaborate with suppliers and other departments to manage purchase orders and maintain seamless operations.• Provide detailed quotations and manage contract administration activities effectively.• Identify and resolve issues promptly to maintain customer satisfaction and operational efficiency.
2025-09-02T15:24:06Z

Ut-lgr-9114-warranty-exp Job in Phoenix | Robert Half