<p>We are seeking a proactive and detail-oriented <strong>ERP Developer</strong> to join our IT team and support the development within Epicor Prophet 21 (P21) ERP system. This techno-functional role involves front-line ticket triage, user support, system optimization, and collaboration with developers to enhance business processes. The ideal candidate will have deep experience with P21 (preferably WebUI), strong technical aptitude, and a passion for improving ERP functionality across departments.</p><p><strong>NO C2C will be considered- please do not apply</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage <strong>user security setup and maintenance</strong> within the P21 application and related products.</li><li>Triage incoming tickets using <strong>Freshservice</strong>, collaborating with developers to resolve issues efficiently.</li><li>Observe and analyze end-user workflows to document and gather requirements for system improvements.</li><li>Develop customizations and solutions based on user requests within the P21 environment.</li><li>Evaluate, recommend, and implement IT solutions aligned with organizational goals.</li><li>Support and optimize existing applications and infrastructure, including coordinating <strong>P21 upgrades</strong>.</li><li>Provide technical support to <strong>Warehouse personnel</strong>, particularly around Wireless Warehouse operations.</li><li>Create and maintain internal documentation for the IT Department’s <strong>Knowledge Base</strong>.</li><li>Apply functional knowledge across <strong>Financials, Procurement, Inventory Management, Planning, and Warehousing</strong> modules.</li><li>Perform other duties as assigned.</li></ul><p><br></p>

<p><strong>Required Qualifications:</strong></p><ul><li>Minimum <strong>5 years of experience supporting Epicor Prophet 21</strong>, preferably on the WebUI platform.</li><li>Strong technical skills in:</li><li><strong>Microsoft SQL Server</strong></li><li><strong>.NET / C#</strong></li><li><strong>Dynachange Rules</strong></li><li>Familiarity with <strong>Zebra handhelds</strong> and <strong>P21 Wireless Warehouse Management System (WMS)</strong>.</li></ul><p><br></p><p><strong>Preferred Skills (Bonus):</strong></p><ul><li>Experience with:</li><li><strong>Crystal Reports</strong></li><li><strong>Power BI</strong></li><li><strong>EDI</strong></li><li><strong>P21 Portals</strong></li><li>Business Rule development</li><li>User Defined Field creation and maintenance</li></ul><p><br></p>

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