We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Pasadena, California. This is a Contract-to-permanent position, offering an excellent opportunity for someone who thrives in a fast-paced environment and enjoys supporting customers through exceptional service. The role involves data entry, order management, and ensuring smooth communication with customers and internal teams. For immediate consideration apply today! Responsibilities:• Accurately input and update customer information in the company database.• Process and manage customer orders to ensure timely and precise fulfillment.• Handle customer inquiries and resolve issues efficiently to maintain satisfaction.• Collaborate with sales representatives and other departments to address customer needs.• Verify and confirm orders, making adjustments as needed for accuracy.• Assist with managing style, color, and size setups, as well as swatch uploads.• Coordinate with sales reps on style changes, order discrepancies, and customer-specific requests.• Process order confirmations, re-orders, replacements, and special orders.• Generate credit memos and provide proof of delivery or invoice copies as needed.• Support front desk reception and assist with general administrative tasks.

• High school diploma or equivalent; additional education is a plus. • Minimum of 3 years of experience in customer service or data entry roles. • Strong typing skills with a high level of accuracy. • Proficiency in Microsoft Office applications, particularly Excel and Word. • Excellent organizational skills and attention to detail. • Ability to manage multiple tasks and meet deadlines efficiently. • Strong verbal and written communication skills. • Familiarity with customer service software or related systems is an advantage.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Pasadena, CA
onsite
Contract / Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Pasadena, California. This is a Contract-to-permanent position, offering an excellent opportunity for someone who thrives in a fast-paced environment and enjoys supporting customers through exceptional service. The role involves data entry, order management, and ensuring smooth communication with customers and internal teams. For immediate consideration apply today! Responsibilities:• Accurately input and update customer information in the company database.• Process and manage customer orders to ensure timely and precise fulfillment.• Handle customer inquiries and resolve issues efficiently to maintain satisfaction.• Collaborate with sales representatives and other departments to address customer needs.• Verify and confirm orders, making adjustments as needed for accuracy.• Assist with managing style, color, and size setups, as well as swatch uploads.• Coordinate with sales reps on style changes, order discrepancies, and customer-specific requests.• Process order confirmations, re-orders, replacements, and special orders.• Generate credit memos and provide proof of delivery or invoice copies as needed.• Support front desk reception and assist with general administrative tasks.
2025-09-24T15:24:35Z