<p>Job Summary:</p><p>The IT Configuration Technician I is responsible for the setup, configuration, and deployment of hardware and software systems across the organization. This entry-level role supports IT operations by ensuring devices are properly prepared for end users, maintaining inventory records, and assisting with troubleshooting and technical support.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Configure and deploy desktops, laptops, mobile devices, and peripherals according to company standards.</li><li>Install and update operating systems and software applications.</li><li>Perform basic troubleshooting of hardware and software issues.</li><li>Maintain accurate records of equipment inventory, configuration changes, and deployments.</li><li>Assist in imaging and re-imaging systems using standard tools (e.g., SCCM, MDT, or similar).</li><li>Support asset tagging and tracking processes.</li><li>Collaborate with IT support teams to ensure timely resolution of technical issues.</li><li>Follow established procedures for handling and securing sensitive data.</li><li>Provide excellent customer service to internal users during setup and support activities.</li></ul><p><br></p>

<p>Qualifications:</p><ul><li>Education: High school diploma or equivalent; associate degree in IT or related field preferred.</li><li>Certification: CompTIA A+ required.</li><li>Experience: 1–2 years of hands-on experience in IT support, configuration, or related technical role.</li><li>Skills:</li><li>Basic understanding of Windows and macOS environments.</li><li><br></li><li>Familiarity with imaging tools and deployment processes.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to work independently and as part of a team.</li><li>Good communication and customer service skills.</li></ul><p><br></p><p>Working Conditions:</p><ul><li>May require lifting and moving equipment (up to 50 lbs).</li><li>Occasional travel between office locations may be required.</li><li>Standard office hours with potential for after-hours support during deployments.</li></ul><p><br></p>

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