We are looking for a dedicated Dispatcher to join our team in Oakwood Village, Ohio. In this role, you will be responsible for effectively managing communication channels, ensuring timely responses, and maintaining operational efficiency. This is a Contract-to-permanent position, offering the opportunity to transition into a long-term role based on performance. Responsibilities: • Coordinate and manage incoming calls, directing them to the appropriate departments or personnel. • Monitor alarm systems and respond promptly to alerts in accordance with company protocols. • Ensure accurate data entry and maintain records in compliance with department standards. • Provide exceptional customer service to address inquiries and resolve issues efficiently. • Follow standard operating procedures to ensure quality and consistency in dispatch operations. • Utilize Microsoft Office applications, including Word and Office 365, to complete daily tasks. • Troubleshoot basic technical issues and escalate more complex problems when necessary. • Maintain professionalism and adherence to the business casual dress code while on-site. • Collaborate with team members to ensure operational goals are met and exceeded. • Assist with training and onboarding as needed to support department objectives.

• Proven experience in dispatching or a related role. • Strong customer service skills with the ability to multitask effectively. • Proficiency in Microsoft Office Suite, including Word and Office 365. • Excellent typing skills and a strong command of grammar and spelling. • Familiarity with alarm systems and the ability to respond appropriately to alerts. • Detail-oriented with the ability to follow department standard operating procedures. • Strong organizational skills and the ability to manage time effectively. • All candidates are required to undergo applicable screenings as part of the hiring process.

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Oakwood Village, OH
onsite
Contract / Temporary to Hire
16.63 - 19.25 USD / Hourly
We are looking for a dedicated Dispatcher to join our team in Oakwood Village, Ohio. In this role, you will be responsible for effectively managing communication channels, ensuring timely responses, and maintaining operational efficiency. This is a Contract-to-permanent position, offering the opportunity to transition into a long-term role based on performance. Responsibilities: • Coordinate and manage incoming calls, directing them to the appropriate departments or personnel. • Monitor alarm systems and respond promptly to alerts in accordance with company protocols. • Ensure accurate data entry and maintain records in compliance with department standards. • Provide exceptional customer service to address inquiries and resolve issues efficiently. • Follow standard operating procedures to ensure quality and consistency in dispatch operations. • Utilize Microsoft Office applications, including Word and Office 365, to complete daily tasks. • Troubleshoot basic technical issues and escalate more complex problems when necessary. • Maintain professionalism and adherence to the business casual dress code while on-site. • Collaborate with team members to ensure operational goals are met and exceeded. • Assist with training and onboarding as needed to support department objectives.
2025-08-29T15:04:35Z

Dispatcher Job in Oakwood Village | Robert Half