We are looking for a dedicated and detail-oriented Test Center Administrator to join our team in Norwalk, CT. This is a contract position where you will play a key role in ensuring the smooth operation of the testing center while providing a secure and attentive environment for candidates. The role requires excellent organizational skills, a commitment to accuracy, and the ability to deliver exceptional customer service. Responsibilities:• Greet candidates upon arrival and verify their identification to ensure proper check-in procedures.• Conduct security checks, including the use of wands and other tools, to maintain a secure testing environment.• Monitor candidates throughout their exams, ensuring compliance with testing protocols and addressing any issues promptly.• Safeguard all testing materials and ensure the test center environment remains secure at all times.• Provide a fair and comfortable testing experience for all candidates by adhering to company policies and procedures.• Handle and report any incidents or occurrences that deviate from established guidelines.• Represent the company's mission and values while interacting with candidates and team members in a courteous and respectful manner.• Assist with fingerprint scanning and digital recording of candidate identification, if required.• Maintain and troubleshoot computers and other testing equipment, ensuring their proper operation.• Perform clerical tasks such as answering calls, scanning documents, and managing administrative duties.

• High school diploma or equivalent; college experience is a plus. • At least one year of in-person customer service experience, such as in retail, hospitality, or call centers. • Strong verbal and written communication skills to interact effectively with candidates and coworkers. • Proficiency in Windows-based applications, including Office and web browsers. • Ability to remain stationary for extended periods while monitoring exams and move through the testing space regularly. • Capable of bending, stooping, and lifting up to 40 pounds as needed. • Adept at writing detailed and accurate reports, maintaining records, and following procedures. • Comfortable handling small tools and equipment for test center operations and maintenance.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Norwalk, CT
onsite
Temporary
17.10 - 18.00 USD / Hourly
We are looking for a dedicated and detail-oriented Test Center Administrator to join our team in Norwalk, CT. This is a contract position where you will play a key role in ensuring the smooth operation of the testing center while providing a secure and attentive environment for candidates. The role requires excellent organizational skills, a commitment to accuracy, and the ability to deliver exceptional customer service. Responsibilities:• Greet candidates upon arrival and verify their identification to ensure proper check-in procedures.• Conduct security checks, including the use of wands and other tools, to maintain a secure testing environment.• Monitor candidates throughout their exams, ensuring compliance with testing protocols and addressing any issues promptly.• Safeguard all testing materials and ensure the test center environment remains secure at all times.• Provide a fair and comfortable testing experience for all candidates by adhering to company policies and procedures.• Handle and report any incidents or occurrences that deviate from established guidelines.• Represent the company's mission and values while interacting with candidates and team members in a courteous and respectful manner.• Assist with fingerprint scanning and digital recording of candidate identification, if required.• Maintain and troubleshoot computers and other testing equipment, ensuring their proper operation.• Perform clerical tasks such as answering calls, scanning documents, and managing administrative duties.
2025-11-18T17:18:48Z