We are looking for a skilled Dispatcher to join our team in Newton, Massachusetts. In this contract role, you will play a vital part in ensuring seamless communication and efficient scheduling for our service operations. If you thrive in a fast-paced environment and excel at customer service and coordination, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and concerns with professionalism.<br>• Coordinate and schedule appointments to meet client needs effectively.<br>• Handle data entry tasks to maintain accurate and up-to-date records.<br>• Manage email correspondence to ensure timely communication with clients and team members.<br>• Process orders and input relevant information into the system with precision.<br>• Support both inbound and outbound call operations to ensure smooth service delivery.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Work collaboratively with the team to optimize dispatching processes and enhance customer satisfaction.<br>• Maintain a high level of organization and attention to detail in all aspects of the role.

• Proven experience in customer service or call center environments.<br>• Proficiency in answering inbound and outbound calls.<br>• Strong skills in data entry and order processing.<br>• Familiarity with Microsoft Excel and Word.<br>• Ability to manage email correspondence effectively.<br>• Exceptional organizational and multitasking abilities.<br>• Strong communication skills, both written and verbal.<br>• Capability to work in a fast-paced, high-pressure environment.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>