Job Overview Are you passionate about delivering outstanding customer service while playing a key role in patient care? We're looking for a dedicated Patient Access Facilitator to join our dynamic team. In this role, you'll handle front desk responsibilities, facilitate patient check-in and check-out, provide exceptional service to all guests, and assist in ensuring the efficient flow of our healthcare operations. This position is ideal for someone who thrives on providing a positive experience for patients, exhibits remarkable organizational skills, and is open to developing new abilities through cross-training opportunities. <br> Key Responsibilities Welcome patients in a friendly and detail oriented manner. Manage efficient check-in and check-out processes for patients. Verify and update patient demographics and insurance information. Schedule appointments and maintain accurate records in the system. Address patient inquiries, resolve issues, and ensure overall satisfaction. Collaborate with internal teams to coordinate patient care. Support additional administrative duties as needed.

• Proven experience in customer service, preferably within a healthcare or hospital setting.<br>• Strong communication skills to interact effectively with patients, families, and healthcare staff.<br>• Familiarity with scheduling systems and proficiency in managing appointments.<br>• Knowledge of insurance procedures and billing processes, including third-party payers.<br>• Ability to perform financial reconciliations and maintain confidentiality of patient data.<br>• Proficiency in using online systems and tools for registration and scheduling.<br>• Bilingual abilities, particularly in English and Spanish, are highly desirable.<br>• Capacity to work in a dynamic and demanding environment while maintaining attention to detail.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>