We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Nashville, Tennessee. In this role, you will provide outstanding support to customers, ensuring their needs are met efficiently and professionally. This is an excellent opportunity to contribute to a dynamic team and build meaningful relationships with clients. Responsibilities: • Handle inbound and outbound customer calls, providing accurate information and resolving inquiries promptly. • Process customer orders with precision, ensuring all details are correctly entered into the system. • Deliver exceptional customer service by addressing concerns and offering effective solutions. • Maintain thorough records of customer interactions and transactions for future reference. • Collaborate with team members to improve processes and enhance service quality. • Stay informed about company products and services to assist customers effectively. • Meet or exceed performance metrics related to call handling and customer satisfaction. • Identify opportunities to upsell or cross-sell products when appropriate. • Follow company guidelines and procedures to ensure compliance with policies. • Participate in training sessions to stay updated on best practices and tools.

• Previous experience in a call center or customer service role. • Proficiency in handling inbound and outbound calls with professionalism. • Strong skills in order entry and accurate data management. • Excellent communication abilities, both verbal and written. • Ability to multitask and prioritize in a fast-paced environment. • Familiarity with customer relationship management (CRM) systems is a plus. • A proactive approach to problem-solving and attention to detail. • Willingness to work flexible hours as needed.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Nashville, TN
remote
Temporary
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Nashville, Tennessee. In this role, you will provide outstanding support to customers, ensuring their needs are met efficiently and professionally. This is an excellent opportunity to contribute to a dynamic team and build meaningful relationships with clients. Responsibilities: • Handle inbound and outbound customer calls, providing accurate information and resolving inquiries promptly. • Process customer orders with precision, ensuring all details are correctly entered into the system. • Deliver exceptional customer service by addressing concerns and offering effective solutions. • Maintain thorough records of customer interactions and transactions for future reference. • Collaborate with team members to improve processes and enhance service quality. • Stay informed about company products and services to assist customers effectively. • Meet or exceed performance metrics related to call handling and customer satisfaction. • Identify opportunities to upsell or cross-sell products when appropriate. • Follow company guidelines and procedures to ensure compliance with policies. • Participate in training sessions to stay updated on best practices and tools.
2025-10-28T15:13:43Z

Customer Service Representative Job in Nashville | Robert Half