We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis in Mountain View, California. This role is essential for ensuring a positive visitor experience at our museum, art gallery, botanical garden, or zoo. The ideal candidate will excel in customer service and possess strong organizational skills to manage ticketing operations and maintain accurate records. Responsibilities: • Greet visitors warmly and provide information about exhibits, events, and services. • Manage ticketing processes, ensuring transactions are accurate and efficient. • Maintain detailed and organized documentation related to ticketing and visitor statistics. • Handle incoming inquiries via phone or email, delivering exceptional customer service. • Perform data entry tasks, ensuring numeric and alphanumeric information is accurate. • Utilize word processing and spreadsheet software such as Word and Excel for reporting and record-keeping. • Support export and import documentation processes as required. • Ensure the front desk area is tidy, welcoming, and well-stocked with informational materials. • Collaborate with other team members to ensure smooth daily operations. • Address visitor concerns promptly and professionally, escalating issues when necessary.

• Proven experience in customer service or front desk operations. • Proficiency in Microsoft Word and Microsoft Excel for documentation and reporting. • Strong data entry skills, including numeric and alphanumeric accuracy. • Familiarity with export and import documentation processes. • Exceptional organizational and multitasking abilities. • Excellent communication skills, both written and verbal. • Ability to maintain a detail-oriented and friendly demeanor in a fast-paced environment. • Prior experience in a museum, art gallery, botanical garden, or zoo setting is a plus.

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Mountain View, CA
onsite
Temporary
19.95 - 23.10 USD / Hourly
We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis in Mountain View, California. This role is essential for ensuring a positive visitor experience at our museum, art gallery, botanical garden, or zoo. The ideal candidate will excel in customer service and possess strong organizational skills to manage ticketing operations and maintain accurate records. Responsibilities: • Greet visitors warmly and provide information about exhibits, events, and services. • Manage ticketing processes, ensuring transactions are accurate and efficient. • Maintain detailed and organized documentation related to ticketing and visitor statistics. • Handle incoming inquiries via phone or email, delivering exceptional customer service. • Perform data entry tasks, ensuring numeric and alphanumeric information is accurate. • Utilize word processing and spreadsheet software such as Word and Excel for reporting and record-keeping. • Support export and import documentation processes as required. • Ensure the front desk area is tidy, welcoming, and well-stocked with informational materials. • Collaborate with other team members to ensure smooth daily operations. • Address visitor concerns promptly and professionally, escalating issues when necessary.
2025-12-09T23:58:34Z

Front Desk / Ticketing Job in Mountain View | Robert Half