Intake Coordinator
We are looking for an organized and detail-oriented Intake Coordinator to join our team in Minneapolis, Minnesota. In this long-term contract position, you will play a crucial role in managing employee leave outcomes, ensuring compliance with healthcare guidelines, and providing exceptional support to employees and managers. This role requires a proactive approach to problem-solving and a strong ability to handle sensitive information with accuracy and confidentiality.<br><br>Responsibilities:<br>• Review and assess documentation to determine appropriate outcomes for employee leaves.<br>• Resolve escalated concerns and exceptions with professionalism and efficiency.<br>• Communicate with employees to clarify needs, address inquiries, and provide resolutions to Human Resources-related issues.<br>• Enter and manage data within relevant systems while ensuring accuracy and completeness.<br>• Maintain accurate and up-to-date records for tracking purposes.<br>• Process payroll transactions in alignment with organizational policies and procedures.<br>• Implement workflows for Human Resources processes using healthcare management technologies.<br>• Conduct training sessions for managers to enhance understanding of leave-related processes and policies.<br>• Educate employees on benefits, accruals, COBRA, short-term disability, and long-term disability as they relate to leaves of absence.
• Proven experience in client intake and application processes.<br>• Familiarity with microfilm and production environments.<br>• Proficiency in using content management systems (CMS).<br>• Strong organizational and problem-solving skills.<br>• Ability to handle sensitive information with discretion and confidentiality.<br>• Excellent communication and interpersonal abilities.<br>• Knowledge of healthcare, human resources, or benefits administration is preferred.<br>• Experience in managing leave processes and payroll systems is an advantage.
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3>
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Minneapolis, MN
- onsite
- Temporary
-
21.00 - 25.00 USD / Hourly
- We are looking for an organized and detail-oriented Intake Coordinator to join our team in Minneapolis, Minnesota. In this long-term contract position, you will play a crucial role in managing employee leave outcomes, ensuring compliance with healthcare guidelines, and providing exceptional support to employees and managers. This role requires a proactive approach to problem-solving and a strong ability to handle sensitive information with accuracy and confidentiality.<br><br>Responsibilities:<br>• Review and assess documentation to determine appropriate outcomes for employee leaves.<br>• Resolve escalated concerns and exceptions with professionalism and efficiency.<br>• Communicate with employees to clarify needs, address inquiries, and provide resolutions to Human Resources-related issues.<br>• Enter and manage data within relevant systems while ensuring accuracy and completeness.<br>• Maintain accurate and up-to-date records for tracking purposes.<br>• Process payroll transactions in alignment with organizational policies and procedures.<br>• Implement workflows for Human Resources processes using healthcare management technologies.<br>• Conduct training sessions for managers to enhance understanding of leave-related processes and policies.<br>• Educate employees on benefits, accruals, COBRA, short-term disability, and long-term disability as they relate to leaves of absence.
- 2025-10-31T21:13:45Z