Sales Support Supervisor
<p>Charlie Gilmur with Robert Half is looking for a dedicated Sales Support Supervisor to lead our sales support operations in Milwaukie, Oregon. This role is vital in ensuring seamless order processing, invoicing, and customer communication while supervising and mentoring a team of Sales Assistants. The ideal candidate will possess strong organizational skills and excel at managing workflows, maintaining compliance, and delivering accurate reports to support decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily sales support operations, ensuring timely and accurate processing of orders, invoices, and delivery tracking.</p><p>• Supervise and mentor Sales Assistants, providing training and guidance to improve team performance.</p><p>• Coordinate customer communication regarding shipment tracking, order updates, and change requests.</p><p>• Manage document workflows, including routing and archiving, to maintain efficiency and accuracy.</p><p>• Prepare detailed reports on job status, billing summaries, and departmental activities to support management decisions.</p><p>• Review and approve bids, ensuring accuracy and adherence to company standards.</p><p>• Handle customer account reconciliations and resolve discrepancies effectively.</p><p>• Monitor workload distribution among team members and adjust assignments to optimize productivity.</p><p>• Ensure compliance with company policies and procedures in all aspects of sales support.</p><p>• Assist with miscellaneous administrative tasks, such as filing and document preparation, as needed.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013331083</p><p><br></p><p><br></p>
• Proven experience in sales support or a related administrative role.<br>• Strong leadership skills with the ability to supervise and develop a team.<br>• Proficiency in Microsoft Excel and other relevant software tools.<br>• Excellent organizational and time management abilities.<br>• Effective communication skills for interacting with customers and team members.<br>• Attention to detail and accuracy in handling invoicing and document management.<br>• Ability to analyze data and prepare comprehensive reports.<br>• Knowledge of credit, debit, and reconciliation processes.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Milwaukie, OR
- onsite
- Permanent
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- USD / Yearly
- <p>Charlie Gilmur with Robert Half is looking for a dedicated Sales Support Supervisor to lead our sales support operations in Milwaukie, Oregon. This role is vital in ensuring seamless order processing, invoicing, and customer communication while supervising and mentoring a team of Sales Assistants. The ideal candidate will possess strong organizational skills and excel at managing workflows, maintaining compliance, and delivering accurate reports to support decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily sales support operations, ensuring timely and accurate processing of orders, invoices, and delivery tracking.</p><p>• Supervise and mentor Sales Assistants, providing training and guidance to improve team performance.</p><p>• Coordinate customer communication regarding shipment tracking, order updates, and change requests.</p><p>• Manage document workflows, including routing and archiving, to maintain efficiency and accuracy.</p><p>• Prepare detailed reports on job status, billing summaries, and departmental activities to support management decisions.</p><p>• Review and approve bids, ensuring accuracy and adherence to company standards.</p><p>• Handle customer account reconciliations and resolve discrepancies effectively.</p><p>• Monitor workload distribution among team members and adjust assignments to optimize productivity.</p><p>• Ensure compliance with company policies and procedures in all aspects of sales support.</p><p>• Assist with miscellaneous administrative tasks, such as filing and document preparation, as needed.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013331083</p><p><br></p><p><br></p>
- 2025-11-06T20:14:52Z