We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Milwaukee, Wisconsin. This Contract-to-Permanent position focuses on processing customized orders while delivering exceptional service to our clients. The role requires precision, efficiency, and a commitment to maintaining high-quality standards in every interaction. Responsibilities: • Address incoming customer inquiries with attention to detail and provide accurate information to meet their needs. • Process customized customer orders with a focus on precision and detail, handling approximately 20 orders daily. • Conduct thorough reviews of all orders to ensure accuracy, adherence to customization requirements, and compliance with company standards. • Implement quality checks throughout the order processing cycle to uphold high standards and minimize errors. • Collaborate closely with a small, three-member Customer Service team to ensure seamless operations and customer satisfaction. • Maintain detailed records of customer interactions and order processing activities for proper documentation. • Proactively identify potential issues in order processing and work to resolve them effectively. • Uphold organizational policies and service standards in every customer interaction. • Participate in annual performance reviews and take advantage of skill development opportunities to enhance career growth.

• Proven experience in customer service, preferably in order processing or a related field. • Strong proficiency in handling inbound and outbound calls with professionalism. • Exceptional attention to detail and the ability to perform thorough reviews of customer orders. • Familiarity with order entry systems and processes. • Excellent organizational skills and ability to manage multiple tasks efficiently. • Strong communication skills to interact effectively with customers and team members. • Ability to work collaboratively within a small team environment. • Commitment to maintaining high-quality service standards and continuous improvement.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Milwaukee, WI
onsite
Contract / Temporary to Hire
19.50 - 19.50 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Milwaukee, Wisconsin. This Contract-to-Permanent position focuses on processing customized orders while delivering exceptional service to our clients. The role requires precision, efficiency, and a commitment to maintaining high-quality standards in every interaction. Responsibilities: • Address incoming customer inquiries with attention to detail and provide accurate information to meet their needs. • Process customized customer orders with a focus on precision and detail, handling approximately 20 orders daily. • Conduct thorough reviews of all orders to ensure accuracy, adherence to customization requirements, and compliance with company standards. • Implement quality checks throughout the order processing cycle to uphold high standards and minimize errors. • Collaborate closely with a small, three-member Customer Service team to ensure seamless operations and customer satisfaction. • Maintain detailed records of customer interactions and order processing activities for proper documentation. • Proactively identify potential issues in order processing and work to resolve them effectively. • Uphold organizational policies and service standards in every customer interaction. • Participate in annual performance reviews and take advantage of skill development opportunities to enhance career growth.
2025-08-21T16:44:17Z