<p>We are hiring a <strong>Help Desk Technician</strong> to provide technical support to end users in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide support to users via <strong>phone, email, and chat</strong></li><li>Troubleshoot hardware, software, and <strong>Windows</strong>-related issues</li><li>Perform <strong>Active Directory</strong> account maintenance and <strong>password resets</strong></li><li>Track and resolve support requests through the <strong>ticketing system</strong></li><li>Use <strong>Remote Desktop</strong> to assist users with technical issues</li><li>Escalate more complex issues when needed</li></ul><p><br></p>

<ul><li>1+ years of experience in similar role, or technical degree </li><li>Experience in <strong>Help Desk</strong>, <strong>Service Desk</strong>, or technical support</li><li>Hands-on experience with <strong>Active Directory</strong>, <strong>Windows OS</strong>, <strong>password resets</strong>, and <strong>Remote Desktop support</strong></li><li>Experience providing support via <strong>phone, email, and chat</strong></li><li>Strong communication and customer service skills</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>